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aditi k
aditi k
0.5

1 year 11 months ago

I saw aabhushan_by_mv has 44.4K followers and so many influencers promoting their stuff, lured me to order stuff from here. A few things I would like to share here which I have faced: 1)I had placed an order on March 20th by paying the full amount and haven't received all the items till date. On messaging in whatsapp and calling the number provided in insta, neither I am getting any response nor any delivery date is being shared. 2)On the insta page, it is written in block letters "CASH ON DELIVERY AVAILABLE". On enquiry, you will get to know, it's only applicable for Delhi, which is mentioned nowhere. If you are somewhere else, you need to make an account transfer or use one of the UPI apps to pay the amount beforehand. 3) The response time once you have placed the order is extremely poor. On texting for 2-3 consecutive days, you will receive a 2 -3 word response. 4) There is no invoice provided to the customer. 5) No tracking information about the package is being provided even after requesting it multiple times 6) On selection of the item, it is informed that the items are ready and can be shipped as soon as the payment is done and based on the pin code provided an estimated delivery time is shared. Now here comes the twist, once the amount is paid, the item doesn't get shipped until 2-3weeks and you need to keep following up hoping that you're not in jeopardy by paying the amount upfront and choosing this site On posting this message on Instagram, Ms. Meenu Verma has blocked me and messaged me in whatsapp saying "doing all this doesn't matter". I have purchased from many other home grown businesses whom I discovered in instagram but never had such a bitter experience. They all provided invoices of the product purchased and shared the tracking details of the items being shipped. Few of them where so decent they even called to make sure that I have placed an order and share the estimated delivery date, I feel this is how a business should be done. Someone should be passionate about their business, consider the customer's point of view, quick/timely response to the customer with proper details and follow up with the customer for their satisfaction. This was my first and last purchase from here. She's a FRAUD!