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Bhavik
Bhavik
0.5

4 years 4 months ago

Well I had the worst experience with this caterer. These guys are not at all professional. They prepare for the lower count you give and fight for more dishes. These are the real conmen people. They ruined my function. That was the worst day of my life. Kudos to the owner: Rohan for this. Watch out for these guys. Consider my experience and think about it.

Cafe Alfresco

Thanks a lot for sharing your viewpoint Bhavik, hence prompting us to explain the actual scenario to public. Well, the fact of the matter is that they are the kind of customers with malafide intentions, who want the best, but cannot afford, or dont want to shell out the money. And so it happened, they placed a catering order for 225 pax, and invited 325 pax, thinking that most people wont attend as it was a peak wedding date and because of far-off venue. We had committed to serve on 10% additional to the minimum guarantee (as per the standard norms). When the plate count reached 250 pax, we intimated them that we wont be able to serve more as we have already served as per the commitment. They informed us that there are still 70-80 guests left for dinner, but since the commitment was for 225 pax only, we were already running out of food. Due to their constant pleading and requests, we immediately arranged food for 100 pax extra. But after the event was over, they stopped receiving our calls or answering to our messages. When we personally visited them, they only insisted on paying for 225 pax with utter nonsensical reasons like food was not good and service was slow. Then they started arguing that they did not invite 325 pax, whereas each and every plate and headcount was tallied with them during the function. Upon contacting other vendors, we found out that they were holding up the payments of all the other vendors as well, for no good reason. Even before the event, they were hesitating to provide advance payment stating that we need to trust them and they wont run away. These are scamsters who want to show off but dont have the intentions of paying for the same. I urge WedMeGood to take a background check of fraudulent customers, just like we vendors are verified.