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Garima Rao
5 years 5 months ago
I got married in July this year in Taj Vivanta Delhi. As every bride would like, I too was searching for the best photographers out there. I don't live in India and therefore I completely relied on reviews on different portals. I choose Frame Asia as I saw some reviews on their page (which I now see are all fake and posted by their own accomplices) and they seemed okay. Selecting Frame Asia was possibly the WORST decision I could take for the most special day of my life. Everything about my wedding was perfect, but alas the photographers I choose to capture those beautiful moments ruined it all for us. Frame Asia took premium prices from us and we happily gave the money well before even the wedding reception was over. We had our wedding reception in Nagpur. Being a Delhi based company, they asked us if 4 of their team members can go to Nagpur to cover photography and videography and we agreed to pay for their flights, accommodation, food, everything. On the day of the wedding reception, Harmeet and the team informed us that they would not do traditional photography as that is charged extra. They will only take candid pictures. If we want them to take pictures of people who are coming on stage to bless us (traditional photography), we would need to pay 20k extra!!! This was 30 minutes before the function started! 30 minutes!!! We were in no mood to take this unfairness and my family, therefore, arranged someone else to cover it while they enjoyed eating buffet at the function. After all that, the content of the photos and video we got is just DISASTROUS. I had to edit most of my photos myself but what is more astonishing was that they did not even give us the complete raw set of pics. Myself, my husband and our families were made to pose several times but we never saw those photos EVER. We gave the money to Harmeet and when we questioned him, he said that he is no longer a part of Frame Asia. To get this content we had to wait more than 3 months and could only get it after I repeatedly nagged 4 different team members (Arshdeep, Arwinder, Subodh, Harmeet) for it which wasn't easy for me as I am based in Europe and not India. If you are even slightly considering to hire Frame Asia for your special day, let me warn you, that you would be dealing with a bunch of careless individuals who would like to just have some fun on your expense and are not bothered about anything else.
Frame Asia
Hey Garima We never expected this review from you But as you have posted this now Let us share the whole truth Everything we’ll say has a proof which we can present to anyone Everything starts when they contacted us to cover their wedding. They surely had a budget of peanuts but they were expecting roasted chicken for that. They contacted many photographers but the quality they needed costs money . We decided to do the wedding at a very minimal price just seeing the fun and creative aspects they mentioned us . To be very open that was 1Lakh for all the events which they mentioned which is not a premium price at all !! Yes during the nagpur shoot we asked them that 4 of us will travel . According to the proposal they asked for a candid photographer and 2 cinematographers initially . So because of this budget thing we paid for the 4th person and took him on our own expense even the food and accommodation was divided. They took advantage of this thing and asked us to give a traditional photographer for free on the reception. We denied on that and asked for an extra add on charges of 20k which is very minimal at last moment .. So they decided to call one of their friend for free ! Coming to the deliverables We gave all the raw pictures in a week followed by the edited pictures in the upcoming week The timeline we gave them for the videos was 80 days from the last event But they started messaging and calling us for the videos in just less than 30 days We also understood their excitement and the first cut for the trailer was given within 30 days We even have messages saying how good and creative the videos and pictures were Initially the point of contact was Harmeet , who left for xyz reason and then Arshdeep was made the point of contact no one else was part of this conversation . So none of the conversation was disrupted. Saying all the other review are fake or not is none of your business . Its just that now when everything is delivered she decided to review false statements so they can exploit us more . We cooperated with them at each and every step from pricing to the quality delivered to the way of talking and we get this in return . Thanks for the review anyways Regards Team FA