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Reviews (52)
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3.652 reviews
5

33 reviews

4

4 reviews

3

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2

1 review

1

14 reviews

Last Review Updated on 7 Jan 2022

Review Krafterina by Dua Sisters

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tanvi mengi
tanvi mengi
5.0

Reviewed 2 years 3 months ago

I had little time left for my marriage and I want something different and unique for my mehndi jewelry. One day I saw Krafterina IG Handle and I loved their collections especially the shell jewelry <3 The sisters themselves are so helpful and polite. They made sure I get the jewelry on time. Everyone kept on asking me about the jewelry in the whole function. Very happy with the product as well as service. Thanks <3

Recommended for:
Quality of WorkBridal AccessoriesModern Designs
Gunjot kaur
Gunjot kaur
5.0

Reviewed 2 years 3 months ago

Jewellery I ordered from Krafterina by Dua Sisters was awesome. I was looking like a queen on my haldi day. Really loved it and even All of them praised about my flower jewellery ❤️ Thankyou so much for such a beautiful jewellery.

Recommended for:
Quality of WorkProfessionalismBridal Accessories
Anmol Wahi
Anmol Wahi
4.5

Reviewed 2 years 3 months ago

I ordered my Mehendi jewellery from them. Found them on Instagram… The jewellery got delivered very quick and the pieces are sooo beautiful and different. Brides should definitely try it out for their special days.

Recommended for:
Quality of WorkProfessionalismBridal Accessories
Disha Parth
Disha Parth
5.0

Reviewed 2 years 3 months ago

She has made Absolutely unique and beautiful jewellery I just loved her work and she made my haldi and Mahendi look more beautiful thank you so much ❤️

Recommended for:
Bridal Accessories
Shrutika Chopra
Shrutika Chopra
5.0

Reviewed 2 years 3 months ago

She exactly made the beautiful jewellery and latkans i requested for…and delivery was even before by functions… always have had an amazing experience with these guys!!keep going❤️❤️

Recommended for:
Bridal Accessories
Shivangi Srivastava
Shivangi Srivastava
0.5

Reviewed 2 years 4 months ago

I had a terrible experience ordering from this vendor…. Firstly she couldn’t deliver me within time …. Secondly she delivered me 2 products in completely damaged state worth Rs 6800 … Also the packaging of the products was poorly done from her end which resulted into this…. The day I received the parcel and shared the picture of the damaged product , she stopped responding to my messages and calls and switched off her phone …. I kept on asking her to either resend the same product or to refund my money for the same as the damaged products were totally useless to me but she gave no response to my messages and calls …. I don’t appreciate such an unprofessional attitude I think she should inform her customers prior that she takes no responsibility of delivering products in usable condition so that we don’t take risk of ordering costly items from her . Also I feel if she wasn’t willing to return or refund my money she could have just responded to my message and told me the same …. But the way she ran out of this conversation because of her negligence and fault pissed me off the most ….. So, I would request customers to NOT ENCOURAGE SUCH UNPROFESSIONAL PEOPLE WHO HAVE NO VALUE FOR THEIR CUSTOMER’S MONEY AND ARE ONLY CONCERNED ABOUT MAKING MONEY OUT OF THEIR BUSINESS WHICHEVER WAY POSSIBLE …. IF YOU STILL WANT TO CHOOSE THIS VENDOR AND HER WEBSITE, PLEASE DON’T PLACE AN ORDER OF COSTLY ITEMS FROM HER …. Thanks….!

Pallavi Chawla
Pallavi Chawla
4.0

Reviewed 2 years 6 months ago

Thank you team for the kind of experience you gave. I liked how quick you were with everything. Waiting for the product to arrive and will update my review once I receive the same. Kudos to the team

Neha Shah
Neha Shah
0.5

Reviewed 2 years 7 months ago

I had placed a rakhi order with Krafternia on 5th August 2021...They still have not delivered my order and I think I have called them more than 20 times in last 24 hrs but they have not even bothered to call back..all they are doing is just sending delayed response to my chats. I did also pay for delivery charges and they only couriered my order on 20th Aug which is yesterday inspite of making advance payment on 5th. I reached out to courier company and they say I will receive my rakhis by 24th Aug which is post rakshabandhan. again contacted Krafternia but still no response....Must say lack of professionalism and extremely poor service. I would recommend people to not buy from here orelse you will fall into the trap...Krafterina please have the courtesy to respond to calls and Apologize as well refund my amount..

NavishaAgarwal
NavishaAgarwal
0.5

Reviewed 2 years 7 months ago

Highly unprofessional! Order rakhis with them, hasn’t reached to me even 1 day before rakhi. No reply of calls or messages, They don’t even give tracking number, and they share screenshots which have no info about the parcel. Charged me 100₹ for courier & still hasn’t reached me. Never rely on them

pooja bafna
pooja bafna
0.5

Reviewed 2 years 9 months ago

They don't even deserve a star. ordered accessories for my wedding almost 40 days before, they promised to send it within 10 days. And it got delivered after 6 days after my wedding. they didn't respond properly. After I received the product, it was broken and of bad quality. had a bad experience. don't trust them. they ask for full payment at first and don't respond after that. most importantly, very bad quality products.

kritika
kritika
5.0

Reviewed 2 years 11 months ago

Well hatts off to their work... Quality of products👍🏻,, Designs Creativity👍🏻,, Timely Delivery👍🏻 Each nd every accessory was so beautiful nd was a highlight at every function.. Loved there work👍🏻👍🏻♥️♥️

Shaiphali Kashyap
Shaiphali Kashyap
5.0

Reviewed 2 years 11 months ago

Has a wonderful experience with my order...they were kind enough to change my order at the last moment. Quality of products is great.Definitely recommend it to everyone...

Recommended for:
Quality of WorkBridal AccessoriesModern Designs
Yashna Paul
Yashna Paul
4.0

Reviewed 2 years 11 months ago

Their designs are unique. The best part is they are ready to customize each order. Placing the order is super easy. They communicate immediately. The order arrived just in time. The jewelry looked beautiful and was exactly how i asked for.

Recommended for:
Quality of WorkBridal AccessoriesModern Designs
AruKoul
AruKoul
1.5

Reviewed 2 years 11 months ago

The order was incorrect and broken. I had two pieces one for myself and the other for my mother. They were helpful in taking all the customizations before payment. Once payment was made, they didn’t respond much and the product was actually directly shipped without even confirming final details . The final product was ok and had poor quality bangles with the small beads coming out. One of the customized bangle set even had incorrect text. So definitely they don’t do any quality check and don’t even verify customizations with the customer. Overall, poor service. They are fast in processing ( with mistakes in order, so being fast doesn’t really help then) but not customer friendly once you make the payment.

Prashasti Agrawal
Prashasti Agrawal
4.0

Reviewed 3 years ago

The quality of their product is great.. they sent me the wrong color of product first and it took 15 days for the correct product to reach me. But the good part is, I could receive it in time.

Recommended for:
Bridal Accessories
Farha
Farha
4.5

Reviewed 3 years ago

Jwellery arrived just on time but its very beautiful. Happy with the purchase. Recommended to book jwellery early before ur marriage.

Farha
Farha
0.5

Reviewed 3 years ago

Very bad experience. i had made payments months before my wedding and my wedding will done but still my order will be in transit. Had to buy floral jwellery last minute from local market. once u make payment they wont respond u back on whatsapp or personal message. They will only talk to till u dont make payment. Wasted my 5k on these guys. Dont be trapped by beautiful pics that they post on instagram. These guys are not reliable.

Pooja Chaulia
Pooja Chaulia
4.5

Reviewed 3 years 2 months ago

I got this amazing jewellery for my mehndi function..Noor-e-maahru collection is just amazing. Thankyou so much for being the part of my wedding..Keep it up. Much love.!!!!

Recommended for:
ProfessionalismQuality of WorkBridal Accessories
keshni gupta
keshni gupta
5.0

Reviewed 3 years 3 months ago

Thankyou Kanika/Kritika n team for creating the perfect jewellery and giveaways for my wedding in such short notice..Loved it❤️

Recommended for:
Quality ImitationProfessionalism
VidhiJoshi
VidhiJoshi
5.0

Reviewed 3 years 3 months ago

I got my haldi floral jewellery from krafterina and trust me girls its all worth it😍i was in love with the jewellery and how beautifully they customized it. Thankyou for making my day special. 👍🏻👍🏻

Krafterina by Dua Sisters
You looked even more beautiful...Thankyou so much✨✨✨
Shafia Shameel
Shafia Shameel
5.0

Reviewed 3 years 4 months ago

Very happy with Beautiful floral jewellery ... 😍 wore them for my mehendi function..

Krafterina by Dua Sisters
Thankyou so much for the appreciation ✨✨✨
pallavi handa
pallavi handa
5.0

Reviewed 3 years 4 months ago

Got these amazing kaleeras and they are amazing literally made my mehndi day sooo special...❤️thankuuu soo much for ths❤️❤️

Recommended for:
Quality of WorkEngagement Rings
Krafterina by Dua Sisters
Thanks a ton🥰🥰 Appreciated ✨✨
Sonia Walia
Sonia Walia
5.0

Reviewed 3 years 4 months ago

Amazing service by Krafterina. Totally impressed with their work. I highly recommend them.

Krafterina by Dua Sisters
Thankyou Sonia g for all the nice words🙏🏻🤍
Bhawya Mahajan
Bhawya Mahajan
4.0

Reviewed 3 years 4 months ago

Krafterina did a beautiful job for my floral jewellery for my Mehndi. Jewellery was exactly how I asked and Kanika & team did an amazing job. Thanks alott!!

Recommended for:
Value for moneyQuality of WorkBridal Accessories
Krafterina by Dua Sisters
Thankyou so much...Means alot Specially coming from you ✨
kanika dua
kanika dua
5.0

Reviewed 3 years 4 months ago

Great collection!!!!!😍😍😍😍😍 And amazed by the new collection they just launched

Recommended for:
Bridal Accessories
sakshi
sakshi
0.5

Reviewed 3 years 4 months ago

Worst customer service till date. They have made me make payment and I haven’t received my products even in 1 months time. No response to calls, messages, Instagram DMs. Pathetic experience- they even remove the negative comments from their posts. Their name should be removed from vendors in wedding websites. I hope I receive my shipments before the wedding or atleast my money so that I can arrange from somewhere else.

ShivikaJain
ShivikaJain
0.5

Reviewed 3 years 5 months ago

My cousin Surbhi Agarwal ordered a bunch of things from this brand for her first Karwachauth. Firstly, the product was received after Karwachauth. The purpose was defeated anyway. Secondly, it didn’t look anything like the image that was shown. Third and the most important point - She received the products after constant follow ups and misleading information. Mostly, they didn’t even reply both on Instagram and whatsapp. The phone is switched off mostly and if it’s not, they won’t respond. Either refund the amount paid by her for the products she ordered and arrange for a pick up or we’ll be filing a fraud case for the same.

Surbhi Agrawal
Surbhi Agrawal
0.5

Reviewed 3 years 5 months ago

Worst service possible in the world. One should only order from them if they want cheap quality products with extremely late delivery. Delivered products are completely different from what is ordered. The owners are careless. they don't respond to messages and don't take calls. they need to be reported as fraudsters. if you want want good quality items don't order from them. they are a scam.

Roshani Rathi
Roshani Rathi
0.5

Reviewed 3 years 5 months ago

Complete fraud. Do not buy. I ordered hathphool from them after seeing this brand featured on WedMeGood's instagram handle. My mistake in trusting this site. I placed the order 10 days ago. They told me it was shipped 8 days ago. I have been asking for a receipt or tracking ID, since then they have been ignoring my DMs and not responding.

Krafterina by Dua Sisters
Mam On your request, We dispatched it earlier and priortise your requirements And our Instagram Dm is not working...That’s why we’re unable to respond...We’re working on it. Please cooperate Plus we had a word this morning regarding your order.Please have patience. Apologies for any inconvenience caused.
Oorja Oberoi
Oorja Oberoi
5.0

Reviewed 3 years 7 months ago

Best in the city!! Thanks you so much krafterina for the best floral jewelry and giveaways for my sisters wedding. The floral jewelry was just Lovee.! They customized the jewelry the way we wanted. Wonderful Experience and Quick service.!! Waiting to get more stuff from them soon.😍😍 Keep it up guys❤️

Recommended for:
Value for moneyQuality of WorkProfessionalism
Krafterina by Dua Sisters
Thankyou so much💚❤️ Means alot
M.M.S
M.M.S
0.5

Reviewed 3 years 7 months ago

I wish I could give this vendor 0 stars. They are unprofessional and I honestly dont understand how people have given them any stars at all. I messaged Krafterina on Instagram to get custom made chura covers and kaleeray. We talked back and forth on Instagram, the price was great, I asked for express shipping and I paid. Now, after I paid, Stone cold silence. I had to message multiple times and ask for a refund before I finally got a message back saying her WhatsApp was not working properly and that she sent out my package. She sent me pictures of my Chura cover and she SPELLED MY NAME WRONG. If you’re a business that customizes people’s names, should you not show the product first before shipping it out. I continued to message them saying my name is wrong and asking for a tracking number. No answer. I even messaged on Instagram, where they are clearly active all day long. Absolutely nothing!!! PLEASE PLEASE PLEASE DO NOT BUY FROM THEM!! THEY ARE TERRIBLE AND UNPROFESSIONAL AND PROBABLY JUSY SCAM YOU FOR YOUR MONEY!!!!

Sharu Chhabra
Sharu Chhabra
4.5

Reviewed 3 years 8 months ago

My experience with Krafterina was so great.. krafterina has amazing collection for wedding ceremony, like bangles.. floral jewelley.. kaleerein.. etc etc.. I have ordered my latkans and name bangle that were delivered timely.

Recommended for:
Bridal Accessories
Krafterina by Dua Sisters
Thanks a tonn...Means alott🥰🥰🥰
Ranjna Dhamija
Ranjna Dhamija
5.0

Reviewed 3 years 11 months ago

Best place to get your bridal stuff. For them brides happiness and need is the utmost priority. You just say it and they will make your imagination come true in reality. Wonderful experience, they are very warm and kind. The service is very quick and they keep you updated which only few online vendors do. All the very best. You will definitely reach heights soon❤️

Recommended for:
ProfessionalismBridal AccessoriesQuality of Work
Krafterina by Dua Sisters
Thankyou so much for your kind words...❤️❤️❤️
Dilpreet Kaur
Dilpreet Kaur
5.0

Reviewed 4 years ago

Amazing jewellery, Beautiful designs. Really loved Krafterina collection...every piece is made with utmost perfection and passion.😍❤

Krafterina by Dua Sisters
Thanks ... We’re glad you liked it❤️❤️
Era Karan Malhotra
Era Karan Malhotra
5.0

Reviewed 4 years ago

The jewellery I got is so so beautiful . Got so many compliments . Specially the floral nath. Thankyou so much.. I’ll definitely order more.

Krafterina by Dua Sisters
Means alot...Thankyou so much✨✨❤️
Neha Manish Khanna
Neha Manish Khanna
5.0

Reviewed 4 years ago

The floral jewellery were amazing...exactly how I wanted and they ensured that they confirm every colour and pattern with me so that everything is exactly how I wanted.

Krafterina by Dua Sisters
Thankyou so muchh...Much love✨✨✨
SeeratMinhas
SeeratMinhas
5.0

Reviewed 4 years ago

Very nice collection. I purchased Floral jewellery from her for my mehndi ceremony.! And what I absolutely loved about her was she was ready to customise the set according to my outfit colour!! Very professional and very helping.

Recommended for:
ProfessionalismQuality of WorkValue for money
Krafterina by Dua Sisters
Thankyou so much for your lovely review...❤️✨✨
Deepika Ahuja
Deepika Ahuja
0.5

Reviewed 4 years 1 month ago

This is a FAKE PAGE. Don't trust them, They will TAKE FULL ADVANCE PAYMENT FROM YOU and won't deliver it. They delivered my jewelry after my function, and now they are not responding me despite requesting them like anything. Just a suggestion to save your money. Thanks

Moushumi RoyChoudhury
Moushumi RoyChoudhury
5.0

Reviewed 4 years 2 months ago

Kaleeras surely add to the quintessence of being a Punjabi bride and there's no denying they are lust-worthy. The custom made 'Red Embroidered Kaleeras' were beautiful. They were fuller and with Gota Patti.

Recommended for:
Modern DesignsBridal AccessoriesValue for money
Krafterina by Dua Sisters
Thankyou so much❤️❤️ Appreciated🥰🥰
Meenakshi Chauhan
Meenakshi Chauhan
0.5

Reviewed 4 years 2 months ago

My experience has been terrible with them. They treat u like god till you have done the payment after which they don't give a damn. they dont reply to any msgs.I got a typical reply that I would get the order in 6-7 days but it's been more than 2 weeks and no sign of the order.They are not even replying. I request all the brides to not order from them.We clearly dont want to add to the stress. Such fraud people shouldn't be allowed to run a business. please don't order from them

Krafterina by Dua Sisters
You should atleast check the facts first and please do make some contact with your housemates when they receive the parcel...You have no clue who receives it and then you’re blaming us. ONLINE STATUS OF DELIVERY don’t lie.👍🏻🙏🏻
SurpreetMinhas
SurpreetMinhas
5.0

Reviewed 4 years 4 months ago

They did an amazing job on making and delivering my floral wedding kaleeras, Specially customised long floral kaleeras for my haldi along with floral jewellery and my engagement ring platter. May i add, that I sprung a lot these things on them last minute but they were extremely professional and helpful. They delivered all the items to my wedding venue ON TIME. I did nit have to call or worry about a thing. I would recommend her to anyone.

Krafterina by Dua Sisters
That’s really sweet Surpreet ...Thankyou so much❤️
SarahNaib
SarahNaib
5.0

Reviewed 4 years 4 months ago

Fantabulous.! That’s the word for my wedding kaleeras by Krafterina:) They were very collaborative and suggested colours per my wedding outfit:) I didn’t want to take off the jewellery at all as it was superb and almost everyone at the function praised and acknowledged my beautiful kaleeras! It is a must have for all the brides who are looking for floral kaleeras and much more.!! Thankyou so much❤

Krafterina by Dua Sisters
Much love to you Sarah💕💕
Mehak Chawla
Mehak Chawla
5.0

Reviewed 4 years 4 months ago

I would recommend them without any second thought. I just spoke with them for few minutes and they knew what I wanted. I was super happy with my Mehndi jewellery and specially my Kaleeras.

Krafterina by Dua Sisters
Very sweet of you.!! Thanks a tone❤️
SukhmaniWalia
SukhmaniWalia
5.0

Reviewed 4 years 4 months ago

Got my floral jewellery done from Krafterina for my mehndi. Quality is fantastic and it shows! My jewellery looked so pretty and vibrant. The detailing was on point! And the colours were fabulous. Definitely recommend!

Krafterina by Dua Sisters
Thankyou so much for your kind words 💕
RuchiOberoi
RuchiOberoi
5.0

Reviewed 4 years 4 months ago

Such a unique collection of floral jewellery! The staff at Krafterina is hands on and so helpful with customisations and colour suggestions! The pieces once worn are show stoppers.! Thankyou so much❤️

Recommended for:
ProfessionalismQuality of WorkBridal Accessories
Krafterina by Dua Sisters
Thankyou for you valuable feedback.❤️❤️
Sherry Singh
Sherry Singh
0.5

Reviewed 4 years 6 months ago

They are a fraud company. Please do not buy anything from them. I came across their page on Instagram and going through their fake followers list, I thought it would be a genuine company. I ordered customized name latkan for my wedding from them. Initially that lady Kanika Dua on the day of ordering was replying instantly to all my queries and once the payment was done, she vanished literally. Its been 3 weeks since I placed the order (also they mentioned that the order will be delivered with 5-6 days) and paid my hard earned money, I haven't received my order yet and they do not pick up calls, neither they reply to messages. Its a frauddddddd company. I have filed a complaint against them too. Beware of these thieves!!!!

Isha Gautam
Isha Gautam
0.5

Reviewed 4 years 8 months ago

I had such an extremely terrible experience with this company. First, the order WASN'T delivered in a timely manner, it came ON THE DAY OF my event and I don't understand why when the payment was placed three weeks in advance. This vendor did not answer any of my calls or my texts and it was such a stressful situation. When the order did come, I was missing one gota set which they said they will redeliver but DID NOT and all the floral jewelry was broken and I even sent them photos but they did not reply back. Such a horrible time working with extremely unprofessional people. Such a disappointment.

Puneet Sachdeva
Puneet Sachdeva
5.0

Reviewed 5 years 1 month ago

I had such an amazing experience with them. Ordered giveaways amd floral jewellery for my sister’s Wedding.They have superb collection. Loved it.

Recommended for:
ProfessionalismBridal AccessoriesQuality of Work
Krafterina by Dua Sisters
Thankyou so much.Means a lot for such good reviews ♥️????
Uday Oberoi
Uday Oberoi
5.0

Reviewed 5 years 1 month ago

I ordered the Bangles for my Fiancé and she loved it. They are very helpful and they have very beautiful collection.Thankyou so much krafterina

Recommended for:
Quality of WorkQuality ImitationProfessionalism
Krafterina by Dua Sisters
Appreciated...Thankyou so much????????
Aseem Papneja
Aseem Papneja
5.0

Reviewed 5 years 1 month ago

I ordered some Amazing stuff for my Sister’s wedding and it just made her day even more beautiful. Can’t thank enough. Thankyou so much Dua Sisters.

Recommended for:
Quality of WorkProfessionalismQuality Imitation
Priya Dua
Priya Dua
5.0

Reviewed 5 years 1 month ago

They have amazing taste and mesmerizing collection. I ordered floral jewellery nd Floral chaddar from them. They just made my wedding so beautiful.😍😍 Keep it up Guys❤️❤️

Recommended for:
Bridal AccessoriesProfessionalismQuality of Work
Rimjhim Vashisth
Rimjhim Vashisth
5.0

Reviewed 5 years 1 month ago

I ordered for a customised latkan from them & loved it. If you want to add a tint of your emotions on your d day their customised accessories is all what you need. Thanku so much for the lovely latkans

Recommended for:
Value for moneyBridal AccessoriesModern Designs
Krafterina by Dua Sisters
Thankyou for all the appreciation.!!!It means alot to you and we were to be a part of your wedding ♥️♥️ Thankyou so much🙏🏻