write-reviewWrite A Reviewdownload-appDownload App
India's Favourite Wedding Planning Platform
All Cities
Sakshi Garg
Sakshi Garg
1.0

5 years 7 months ago

I ordered a maangtika and the earrings as an extra set and didn?t say anything about that because nothing happened to them!! I only talked About the hathphools ,it was such a bad quality that the glue only came out and you or your staff never told us that you don?t do studs rather they said that it can be done easily and your staff didn?t have the courtesy to check them before handing over to me if they are even wearable! And about the discount, it?s a very common understanding that everyone asks for it!! M sorry if you cannot accept that the quality of your jewellery was poor! Thank you

Prune

Hey Sakshi , though you were clarified in advance that it was your own wish to take studs when we don't do studs in that jewellery, you are still questioning our quality rather than the choice. for stating the fact you paid so much a fact also remains that you were asking for discount again and again. The ring breaking down within hours is a matter that it is a fragile jewellery and not gold or silver , the ring has to be adjusted before it should be worn. Though we have apologized to you a lot of times when you wrote to us on WhatsApp, we still apologize. And as far as quality is concerned we have more than 10k satisfied customers all across the globe. And you had also ordered another set with us , which had no problem at all and there is no mention to it. Will you be honest enough to tell the world if you had adjusted the ring first and then worn the haath phool ? secondly when you had a word with us 2 days ago and we apologized enough why are you spreading negativity ? it's a handcrafted jewellery and I had personally told you they are fragile. Bad handling by the consumer brings bad name to us, is it fair ? where do we review consumers who don't consider the hardwork behind a craft and are always ready to bash labels on social media as they think it's their tool now.