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India's Favourite Wedding Planning Platform
All Cities
Rohit Kakar
Rohit Kakar
0.5

1 year 6 months ago

I am so hurt to even write this review, usually I would never criticise or say negative about anyone as all are under different situations But I’m compelled to write my first review online to warn future families looking at store for their wedding outfits. If you’re looking to spend 1-2L, it is ok, but anything 3+, there are much better options. I went with my sister to buy her wedding outfit and we were really impressed by the designs and uniqueness. Moreover the store staff was super sweet and helped us pick the perfect outfits. However at our trial which was already delayed by a week, and only 6 days before the wedding - we were shocked to see that the measurements were not fitting properly, but much more importantly the color and embroidery design were so different to the one we selected. The entire family had chosen outfits on the similar theme, and it was a disaster to see the difference between the original piece and what was delivered. When we complained, the store staff just brushed us off, saying we are mistaken and it is same. Luckily we had photos of the original outfit, and when we showed that the green parts had been dyed blue, they finally agreed but no remorse. They had the audacity to say we can’t do anything, this happens and said we signed an undertaking during billing that said if there is any change in color, design or fit, the store is not responsible. We could not believe this, as we thought we were signed a general standardised bill. The same stuff which was so sweet didn’t care an iota later on and was very rude. Big warning to all families, go to a more professional place where they are helpful even post taking your money. Finally, if you’re buying from here - under no circumstance sign that agreement!!