1 month ago
Agree with an earlier review that I'd give negative stars if I could. What an absolute disgrace of a Company. The clothes look nice on the website but product in real life is not so good and the skills of whatever tailor is used leave much to be desired. Fit was awful and I was lied to at every turn. My skirt arrived 2 inches longer than agreed and was told it was made to my measurements. I measured myself and caught them out in their lies. For the top, after returning once because of the state of it, I was told it almost fit someone else who was almost my size? When it got sent to me again after "being fixed" it was no better and I was told to stuff my top to make it fit? Shocking service when requesting so much money from customers paying for tailored outfits for special events - wasn't much tailored about it at all and would have been better buying off the shelf. In the end, I had to source my own tailor to fix their terrible workmanship just 1 week before my wedding and then fight for months to get reimbursed for the extra money I spent to fix it. Don't give them your money and save the stress - never again and I hope enough people make enough noise to stop this terrible behaviour. In dealing with their customer service team, I was told that 1 in 10 people have this same bad experience as me. I personally know 1 other person plus another 11 reviews here concur. Don't do it.