1 month ago
The outfit was very nice. However, the delivery process was not good. It took 3 weeks for the outfit to arrive from Delhi. A lot of issues with missing/incomplete paper work from Studio Iris. Customs duty tax as well. I had to stay on top of the tracking and delivery process. Studio Iris lack customer service. The outfit arrived on Friday and the event I was wearing it to was the following day. It was very stressful chasing the retailer to get an update on the delivery of the outfit. When I placed the order We agreed the outfit would arrive end of April, I received the outfit 20th May. I had no time to go and get jewellery or do any alterations.