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Reviews (13)
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4.313 reviews
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11 reviews

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Last Review Updated on 19 Feb 2024

Review B-Gifts

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Pushkar Gupta
Pushkar Gupta
0.5

Reviewed 2 months ago

If you would like to be ghosted for days after placing the order, like to get your items lost after you have procured items for them and want to do literally everything yourself then yes please hire Bhanupriya as your gifting partner. I would say this has been my worst experience with any company, let alone a gifting company. This review is not about the materials she used for packaging which were okayish (gifting items were anyway procured and delivered to her by us) but about the kind of services Bhanupriya has offered, her communication during the whole process and overall experience. This review is about her and her companies integrity which is non-existent. Once you have placed your order (read paid money), Bhanupriya will only talk when she wants, always over commits and never delivers. You can keep calling her for days, drop her texts but expect a radio silence from the other end (utterly disappointing). Secondly, half of the boxes didnt have items we had asked for. We only got to know about this when we received the packages. Bhanupriya made no efforts to resolve the issue and upon asking all she had to say that she didnt find any items in her warehouse. She even had the audacity to say that online reviews doesnt really matter to her but I guess after you have made all the payments, leaving a honest review is all one could do and here I am. I could go on and on but I have tried to limit talking only about the my biggest pain points in the process. If you still plan to hire them after reading this, I can assure you nothing but loads of disappointment!!

Pathetic service, poor communication, arrogance and no accountability of timelines and deliverables I have had a nightmare of an experience with this company and its co-founder Bhanupriya as they ruined my son’s 1st birthday favours boxes as some items went missing from the boxes and there has been no concrete explanation of how/what happened. The audacity was when Bhanupriya said ‘your one review is not going to make any difference to our company and our social media team can handle that’ Out of the many boxes I had asked to ship 13 boxes to London out of which none of the boxes received Saffron boxes which was one of the expensive goody in the gift box.We don’t know where they went missing. We received the boxes in such tardy shape.When we reported this to B-gift that their bubble wrapping wasn’t sufficient they instead blamed us that we asked courier company to remove bubble wrap to reduce costs and they had done their job well. So Once the boxes are out of their facility they wouldn’t even ask you if they have reached you or anywhere at all. The whole point of using a gifting service is to outsource everything and not having to worry about the gifting side of things but you will have to follow up with everyone yourself, their design team, the guys who will parcel or ship your items, Bhanupriya will just message you for the payment and now it’s customer’s headache to ensure if the boxes are reaching them or anywhere. I had placed order to ONLY pack my goodies nicely into boxes for my Son’s 1st birthday favours. Just after the goodies reached their warehouse Bhanupriya stopped picking calls or responding for 5 days straight and after that too she just responded with a message. She took 12 days to JUST pack my goodies all of which I had ordered to her warehouse and now when they are delivered with MISSING items she hasn’t done any due diligence or provide proofs as to where those items went missing and even provide any refund or even fix the issue. Small business like these bring a lot of shame to fellow business owners as they ruin your special occasion and also your trust. Edit: This review was edited on 8 March’24. Although we have not been able to locate the missing items yet giving the benefit of doubt to B-gift on their request. Edit: This review was again edited on 11 March about the bubble wrapping fiasco of the boxes to be shipped to London as B-gift said they had done their job well and things happened beyond their control once it left their facility. Ironically,We the receipients are blamed for the missing bubble wrap.

Kiran Sharma
Kiran Sharma
5.0

Reviewed 3 months ago

I came across B-gifts on social media and connected with Amisha as I wanted them to do the room hampers and the Bhaji hampers for my daughter’s wedding in December’23. I had many brain storming sessions with Amisha and together we decided the color, theme etc for our hampers. I was deeply impressed by the professionalism and dedication these young girls showed in their work. It was a great experience and I am very happy with the hampers they made for us. We received a lot of compliments for them. I will definitely use their services in future too. I wish these enterprising girls all the very best and will always be rooting for them!

Srishti Basu
Srishti Basu
5.0

Reviewed 9 months ago

The orders were prompt and with no compromise on quality. Highly satisfied with the flexibility in customisation. It was a hit with the guests and kids. Thanks Amisha! Keep up the good work! 🤩

B-Gifts
Thank you, Srishti for placing immense trust in us and allowing us the space to take creative decisions! Which is why the outcome was as beautiful as it was :) Blessing to have clients like you!!
Iti Agarwal
Iti Agarwal
5.0

Reviewed 10 months ago

I had a wonderful experience and i appreciate their timely delivery.

malvika sahay
malvika sahay
5.0

Reviewed 11 months ago

One of the best decisions was to trust them with our curated gifts. More than the hampers which in themselves were the talking point in the most appealing manner, the sheer ease and seamless that the team helped us was impressive. Good idea, innovative products and most importantly the genuine thought and care to understand what we wanted was a bonus . Highly highly recommend !

B-Gifts
Thanks, Malvika for the lovely review! Glad we could add value to your big day :)
Shubhi Saxena
Shubhi Saxena
5.0

Reviewed 1 year ago

B Gifts are very professional. They understood what I exactly want and delivered the items which was beyond my imagination and before time as well..Thanks for your timely help and support B-Gifts team.

shambhawi Singh
shambhawi Singh
5.0

Reviewed 1 year ago

Such a supportive team to work with,they not only fulfill the requirements but suggest amazing creative ideas to make the overall experience more personal and fulfilling, amazing professionalism ,their focus on the detailing is immaculate.

B-Gifts
Thanks Shambhawi, it was lovely working with you :)
Swastik Gangwani
Swastik Gangwani
5.0

Reviewed 1 year ago

What impressed me the most about b-gifts was their customer service. They even went above and beyond by offering to include personalised notes with the gifts. Overall, I highly recommend b-gifts for anyone looking for a reliable and high-quality gift provider for weddings.

B-Gifts
Thank you, Swastik for the valuable feedback. Client satisfaction and attention to detail are of utmost importance to us! Glad you liked the products ..
Parul Dayal
Parul Dayal
5.0

Reviewed 1 year ago

Thank you for the beautifully curated Gift Box. Our parents and all the guests were overwhelmed by the detailing and thoughtfulness of each item in the box. Your attention to detail is impressive. The quality of your items is excellent, and your packaging is visually appealing. This shows that you care about your customers' experience and want to make it as special as possible. Your passion and enthusiasm for your business are evident in the way you talk about your products and interact with your customers Overall, you are off to a great start, and I wish you all the best for your future endeavors. Keep up the good work!

B-Gifts
Thank you so much, ma’am! We value your feedback the most. :)
Raghav Bhatia
Raghav Bhatia
5.0

Reviewed 1 year ago

Thanks for making our wedding more memorable with your lovely hampers. Way to go, B-Gifts and team.

B-Gifts
Thanks for your valuable feedback, Raghav!
shreya seth
shreya seth
4.5

Reviewed 1 year ago

Amazing product range and affordable. Keep up the good work 👍🏻

B-Gifts
Thanks, Shreya! We are happy to have added value to your celebrations :) We aim to customise and suit every budget!
Sneha
Sneha
5.0

Reviewed 1 year ago

Love their designs and the team is really good with ideas and service. Thanks Amisha!

B-Gifts
Thank you, Sneha! It was lovely working with you :)