2 months ago
I booked this Banquet Hall for my brother's marriage. The mismanagement was beyond measures. Firstly, the AC's were not working, our guests were continuously complaining as the wedding was in July and the weather was very hot. Manager was so hopeless that instead of turning on the AC's he said to us "why are you getting so hyper, everything is fine, see your hair are blowing by wind so AC's are working". He should have looked at our faces and clothes also, all dripping in sweat. He didn't help at all instead kept taunting us. Most of my guests left the venue. Now coming to the food, my sister told me she got spider in her food, I didn't believe but then I also got cockroach in my food. And then many more guests complained me of getting insects in food. The cutlery was also not clean, there was durt and stains all over. Again we complained to Manager and he said " Don't get hyper, these are small things". Getting insects in the food in a big function like wedding is small? Really? Shame on you. My brother's wedding got spoiled and all because of this pathetic La Plantinum Banquet. Most of the reviews here may be paid because I personally experienced their services and was so devastated that can't even explain them in words. Money is not a matter, take what you want, but atleast provide proper services. Utterly disappointed.