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atul
atul
1.5

2 years 10 months ago

we had wedding function on 8th Feb 2021. Avg service or i can say Bad service because of very less no of people to manage big wedding. not good for wedding function. Ok hotel for bday function. Good points/Avg points 1. food was OK.lawn is good 2. good location in Whitefield has good accessible via bus / cab 3. per plate charge ok ok but pl negotiate as food is not as per their std 4. during taste it was very good but in reception it was ok Bad experience ( very less people to manage such a big hotel ) 1. lack of resources which clearly showed when barat arrived. No waiter was there to serve drinks 2. engagement function no resources were there to serve drinks 3. As its a 4 star hotel only 2 people were there to serve and manage 200 people crowd which was not acceptable and disappointment 3. front office desk have no sense of how to talk to customer. 4. waiters or who sever food to be given training how to talk to customer you can check other options so please explore or if you r still going please check no of resources / people they hv else ur function will get affected.