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Last Review Updated on 27 Feb 2023

Review DoubleTree by Hilton Gurugram Baani Square

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Udayan Banerjee
Udayan Banerjee
5.0

Reviewed 1 year 1 month ago

Delicious Food Supportive Staff Location is also really nice and the venue is superb.

Recommended for:
ProfessionalismBeautiful BanquetsAmazing Food
Avijit Mohanta
Avijit Mohanta
5.0

Reviewed 1 year 1 month ago

We hosted wedding events on month of Dec with 300 guest at courtyard lawn of DoubleTree by Hilton. Team was well managed the throughout the event without any problems . Food was delicious. Definitely we do more our family events in Hilton again.

Amit
Amit
5.0

Reviewed 1 year 1 month ago

Wonderful hotel to stay .Polite and trained staff must visit.

Rajib Pan
Rajib Pan
5.0

Reviewed 1 year 1 month ago

Great location, really pleasant and clean rooms. All of the people are incredibly helpful and generous with their time and advices. Extremely welcoming, immaculately clean and always greeted with a smile. Excellent value for money, and the best nights sleep you could ask for

Recommended for:
ProfessionalismAmazing FoodHospitality
Endless
Endless
5.0

Reviewed 1 year 1 month ago

It was a great time I spent in Double trouble by Hilton. Food was mouth watering, service was exceptional. Looking forward for future event. Thank you Hilton.

Recommended for:
Value for moneyOn Time ServiceHospitality
RIAJUDDIN AHMED
RIAJUDDIN AHMED
5.0

Reviewed 1 year 1 month ago

Nice venue and staff were very Cooperative. Food was delicious. Event manager Rittwick and Devajyoti is asset to this hotel.

Recommended for:
On Time ServiceAmazing FoodHospitality
Ayush Lamoria
Ayush Lamoria
0.5

Reviewed 1 year 11 months ago

One of the worst experience I ever had. Booked their Thyme banquet for Ist birthday party of my daughter and they made sure to ruin it. Party start time was 7 pm and the starters and drinks were no where to see till 9 pm. After repeatedly calling the staff, they started serving snacks very shabbily. The waiters were no where near to 5 star standard. We could’ve have got better services in a local banquet at half the price. They did not inform about their service lift not working and we ended up paying atleast 3000 extra to the decorator and DJ just for labour. I kept on running after the staff just to speed up the food serving. It was completely worthless to spend so much money on the so called 5 star property. They should mark themselves as (-)5 star. Pathetic is an understatement.

jigyasa gambhir
jigyasa gambhir
5.0

Reviewed 2 years 4 months ago

It was a great experience. hospitality was amazing. They were quite helpful

Shruti Rathi
Shruti Rathi
5.0

Reviewed 3 years ago

Hilton Garden Inn Turned out to be our dream Venue. Ritwik and others from the core team were very accommodating, the rooms were excellent and the food was BRILLIANT!!! My wedding, haldi, mayera and vidaai were held in Hilton. Righ from the beginning, they went out of the way to take our requests into account and made flawless arrangements. Thank you, Hilton Garden Inn!!

Recommended for:
AccommodatingAmazing FoodHospitality
Richa Sunder
Richa Sunder
5.0

Reviewed 3 years 1 month ago

We had a great experience at Hilton starting Frome the stay to the wedding. Food was delicious, room quality and services were top notch. They took all the measures to ensure safety of guests against COVID 19. Ritwik was always available for any queries that we had. All our guests had a delightful experience

Recommended for:
Value for moneyHospitalityAmazing Food
Archana Rathod
Archana Rathod
1.0

Reviewed 3 years 3 months ago

These people are a big time unprofessionals. They have ruined the biggest day of my life! So I booked them for two functions, my wedding and my engagement. Like every other hotel, they had their own line of decorators to choose from, somehow I was obly given one option-Arun. He made big promises (and a big damn bill too). Showed jaw-dropping decor images, and promised (and confirmed it on mail too) to give exactly the same elements that we asked for. However, when we arrived for our engagement, we were stunned to see such pathetic decoration. It was just half-an-hour before the function was supposed to start. In the name of decor he used cheap plastic flowers, cheap chinese fake-candle like lights which eventually stoped glowing before the function was commenced. The guy-Arun stopped bothering about it, and was like-"it will look great in pictures". The lighting was so dim, that taking one selfie was also an impossible thing to do. Now coming down to food, these guys don't have the basic etiquette to put a name tag before the snacks while serving. They literally served veg and non-veg snacks together without name tags and as a result many of my vegetarian guests ended up eating non-veg (which is a big disaster) The guy called Abhishek is a loser, he doesn't knows how to deal with people and what is the standard of services that is expected in a 5-star property. After all the chaos on engagement after so many riff & tiffs we were promised that none of these things will be repeated on wedding. But, no. The decorator-Arun again did not deliver what was promised, the decoration was not complete while the barat was on the doors. None of the elements that he agreed for was added into my decor. The barat was at the door and the "milni-haar"( garlands) were not ready, he literally haf the audacity to give us floral strings and asked us to tie it and turn it into a haar! The food (since we had shouted and made a scene on engagement), was good on the day of wedding. However, the hospitality was the same. These people are big time unprofessionals with no knowledge of hospitality. They promise you big stuffs, make you taste great food and end up giving all kind of craps on the day of event. When they know the payments are already done, and you can literally do nothing about it but to shout, and then shut your mouth and go home because damage is already done. I wholeheartedly request you to not to choose this venue for any of yoyr events. If you choose/have already chosen, make surr Abhishek is not taking care of your event, do not I reapeat DO NOT say a yes to Arun in any given circumstances because he is the biggest fraud in this heard of sheeps!

Lavanya Rajaian
Lavanya Rajaian
5.0

Reviewed 3 years 6 months ago

We hosted our wedding at Hilton Garden . The arrangements were nice and I did not have to bother about anything. Everything was perfect. We opted for inhouse catering. It was amazing and delicious. The decor was top notch (it was inhouse too)

Ankita Thakur
Ankita Thakur
5.0

Reviewed 3 years 10 months ago

I chose this venue for my Haldi & Mehendi function and also for our guests stay! Jay Dubey and Team were very accomodating and helpful! The roof top bar was a perfect venue for my sundowner mehendi function! Loved this venue and would definitely recommend it!

Recommended for:
ProfessionalismHospitalityPoolside Area