The service was extremely subpar the plates were not clean, and there is a lack of trust in the management due to dishonest practices with the dishware. The staff, particularly Sarika and another individual who handled the booking, demonstrated an unprecedented level of unprofessionalism. Their communication lacked basic manners. If you are seeking a well-organized event, I strongly advise against booking this venue. The level of unprofessionalism exhibited by the staff is concerning, and I cannot recommend their services for any important function. Please exercise caution if you are considering this venue for your event.

If there is a word more to PATHETIC abd WORST, these pople deserve that. They are SCAM PEOPLE- Special mention to the MR. AAMIR KHAN-THE LIAR NOT AT ALL PROFESSIONAL. Nothing as promised was delivered. Let’s begin series of NO -NO DISPLAY OF DINNER/LUNCH HOSTED BY -NO LED DISPLAY (its just there non working to make you fool) -NO AC -till 7pm -NO WORKING AC ON STAGE ,DJ, FEW AREAS OF HALL (all guests kept sweating) -NO ONE TO LOOK AFTER YOUR PROBLEMS -NO CLEANLINESS in Toilets (urniation was lying even before the function) -NO MANGER ON THE FLOOR OR AROUND YOU - kept running to their office- they people were only busy grabbing anf fooling other parties - NO NONVEG FOOD AS our menu was nonveg delux- only veg starter were served till 9pm - even when served it had foul smell - NO SERVICE for food was given. DO NOT CHOOSE THEM IF YOU WANT YOUR EVENT NOT TO BE SPOILED.

Hi all pls read my this feedback before book la fortuna mayapuri new delhi. We had engagement function of my sister at 22nd May 2022 in evening 7pm 1st floor. Starting from entry there was no welcome board door to inform our guests that whose function is this and on which floor they have to come. Then till 7:45 AC was not ON after that the supervisor from them he doesn't know the proper Manu Pizza was in our list but he said you don't have pizza in this Manu then i went to manager office then adter 1 hour they have served pizza. We and guests have continuously asked supervisor that AC is not working and his reply was ye mere under nhi hai technical team dekhegi. Any how we manged. Then Soup was there but without name plate so nobody know that soup is also there Coffee machine was there in last corner nobody know that also. Service was so so but not good. We had 8 types of chapati but we have been served only 3 types of chapati 5 were missing. Ice cream was served without chocolate dressing which was mentioned in our Manu. Electricity issue again an again. DJ got on off. Nobody was responsible from the management to lookafter this. So friend pls be aware from this kind of things before book them. Also on the function if you satisfied then pay the whole payment.

Worst service, rotten and smelly chicken was being served almost complained 5 times no change.. they won't let you pur feedback, manager said he had no control.. to come tomorrow to discuss with managenent.. don't waste your money here the'll serve you shit and ask for tips like beggars willings to argue.

worst experience with food quality and service. didn't get what we were promised. kindly dont spoil your special day on them.

Decoration,ambience was excellent except food. Which was tasteless caused upset stomach. Service was also very bad.

frauds, cheaters & theft are the best suitable words for these people. if you want to spoil your precious day must visit & book this place.

Hi friends, Ye banquet hall bilkul frod ar poor h, menu ke according hall food itmes provide krte h ar staff members ka behavior ek dm rude show krte h in front of guest I suggest not to book this banquet otherwise guest bhe bolnge itna bekar arrgement h is banquet ka

it is a good venue with good service and food but they could improve on their seating arrangemnet. I mean increase the seating arrangement.

All the functions were hosted in la fortuna in mayapuri delhi. Everything was done inhouse. The management and the services were great. The staff was very prodessional. Definetely recommend it for a wedding function.

The worst banquet I have seen in my whole life. Zero hospitality zero service And dirty cookery This is my personal number 9811923467 Anyone who is planning to book in this banquet can contact me any time and WhatsApp me. My brother ring ceremony was on 11th February 2019 and they were serving cold snacks and low quality water bottles. And in good faith and I thought it's a small thing they agree to serve mc dowell water bottle at the time of booking vulbery but when I said to change the water bottle at the function as you promise to deliver mc dowell water bottle then he said" sir it is not written in the booking sheet" so I will not serve mc dowell water bottle. " Means they will follow booking sheet but in booking sheet it is written on serve coka cola brand cold drinks but they were serving Pepsi brand cold drinks and when I said to change them they didn't even have the stock. And many many more issues were there. If somebody thinking to book venue here please never ever book here they will spoil your function and mood and its not a fake review anyone can contact me to my mentioned phone.

Bull shit is the word for the banquet and wahiyaad is the word for the management. I booked a function with la fortuna banquet and function was supposed to start at 07:00 PM but till 08:00 they did not give us the hall. Mr. Rajendar bhayana who is working there as a General Manager mentioned that we had a function in the afternoon and that's why the floor couldn’t be cleaned. Our guests were already there and there were no snacks available and the sweeper was cleaning the floor in front of the guests. We were totally embarrassed. Further, I was supposed to make the payment of remaining amount INR 40,000 to banquet which I thought I will do in the end with the extra amout if we take any extra plate. Then I went to check if everything is alright with respect to food and drinks and then I got to know that even the complete food items were not there which were committed to us. Then I called Mr. Bhayana who mentioned "Nahi sir, refill hone gai hai, item khatam ho gai hai” and the waiter himself mentioned that the particular item was not even there since the starting of the function. Later around 09:30 Mr. Bhayana came to me and he mentioned that "Sir, your guests are waiting for the food, what to do?”, I normally mentioned "Start the food then" , then that guy mentioned " Sir jab tak puri payment nahi karoge mai khana start nahi karunga". He totally spoiled the rules of Hospitality industry and the reputation of the banquet. Then I made the complete payment to him and he started the food. Now the crazy part is, when our promised 180 plates finished then he came to us again and saying your plates are now finished and guests are waiting. Then I mentioned, put more 25 plates. He then shamelessly said " Sir, pehle payment karo yahi par fir mai lagaunga" I mean there is no courtesy, no respect in that person to operate the function in an organised manner. Then, again we required 15 more plates, then instead of enjoying the function I was continuously making the payment. Then while this thing was happening then by mistake one of his service staff brought 5 plates as I asked him to bring that. Then after seeing that Mr. Bhayan abused him twice in front of the whole guests and I received a call from one of my family member that what this person (Mr. bhayana) is doing, go and stop him. La fortuna as a banquet is a shit place to do your function. I would suggest everyone to spend little more money than messing with the shit staff, shit people and shit behavior.

We got the banquet hall for the reception as it was a 100-150 people gatherig everything seemed alright, the food and the service were decent

Had an Amazing experience, service and staff was very kind and humble. Willingness to serve their best was appearing. I am very satisfied and happy in choosing La fortuna for my fiance's birthday cum Our Roka ceremony on 1st of September 2018. keep up the good work.

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*Booked via WMG Venue Booking Service* We hosted Sagan ceremony of my sister in this venue. We looked at many venues, but did not like something or other; the ones that we did like were not ready to accept booking for less than 300 MG, and ours was 100 only. Finally, WedMeGood's West Delhi Venue coordinator, Mr. Utkarsh introduced us to La Fortuna and few others. We liked Fortuna the most at first glance itself. After booking, due to some reasons we had to change the timings of our event from day to night and banquet management duly accommodated our request in the period of heavy saya. We did not receive any deal as such due to low MG. However, the service received was excellent. Food tasted heaven, and even after a month when we meet people they don't forget to talk about it. The decoration, DJ, and Bar everything was good. I think we could not have asked for more. Everything was perfect and this venue is good for small to medium scale gatherings. The ground floor can accommodate upto 300 pax, while 1st and 2nd are well suited for 150-200 guests. Special thanks to Mr. Bhiyana, Aarti and Sardarji (Operations Manager) who together with his team ensured everything is well coordinated and blissful. Overall it was a total VFM and a good decision to go with LaFortuna. Cheers

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We had a very intimate wedding that consisted of our family and close relatives and friends. Food was very nice and so was the ambience,