What can you say, when you hire a property and the foremost condition is to hire their own decor team only. You would trust them to do a good job, be prompt, expect a response, and some responsibility and accountability for their work but they won’t care, as they think they will get paid anyway or they won’t do the events. So you either ask your guests to come and just leave or you keep paying them for doing some decor and meet their conditions. So it’s not really a choice they give you. They present and promise the sky and deliver a total shit show. Again no responsibility for their misdoings, blame other teams for THEIR WORK. Passing off your normal hotel props as “DECOR” for the event is completely unacceptable. it’s one thing to not being able to deliver your visualisation of the event but not delivering anything decided at all is called ripping off the client.