Last Review Updated on 20 Nov 2019
22 days ago
Although this place is a 5-Star, but I would rate a 0.1 Star if available. they lack in staffing and staff is RUDE. Specially the lady receptionists. We had spoken with sales person prior(for booking enquiry for banquet for wedding), who asked us to visit before 5PM but we visited around 8 (as we were visiting other banquets as well and got late). The sales person had left by then. I had my mother and father along with me there to visit. we asked the receptionists if anyone could help us visit the banquet - Her exact words were "Sorry Sir, there is no one to attend you, you can visit the Banquet yourself in the Basement" We agreed and also told if anyone could discuss about venue /menu and other queries. She again blurted- "Our sales person has left. No one will attend you . You can visit basement towards the left" She could have even a arranged a bell boy(if not a suitedb guy/ girl) to help us visit and we could have clarified venue queries later over the phone. But she took no efforts at all. My parents and me went to the basement, opened the banquet doors ourselves, had a look around and returned with a mind-set that even though the place is fine, we cannot host our Big Day at such lame place . So this experience has been appalling and truly bad. She demeaned my parents and we would not like to host a wedding function at such place with negative vibes and negative people where they lack hospitality.
4 months ago
Beautiful property and excellent service and staff. Cannot thank Rohit and Theresa enough for their support and assistance. This wedding would not have been possible without them. They ensured smooth functioning of the entire wedding function, their staff was extremely sweet and pro-active. I was more than happy with Sheraton as a property. Their food was great too! They made me a very happy customer!
7 months ago
It's a great property in Aerocity. Booked it twice for Rooms and functions for my own wedding and my sister's wedding. The staff and service are really good
3 years 5 months ago
Great banquet with lovely decor. Loved the feel of the place. Enjoyed the food, truly. Very helpful staff as well.