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Amy dhillon
Amy dhillon
0.5

2 months ago

All brides beware. Very very poor quality jewelry and even poorer customer service. Their jewelry looks okay if you are a wedding guest but for your wedding or reception set, I would caution you to buy from this place. I bought my wedding day set from them. Prior to purchasing I asked if they could customize to match my outfit. After responding yes, first off the customization were messed up several times prior to dispatch. For each correction ( for mistakes they made) I was asked to PayPal more and more money to them. Finally, I recieved my set. It looked fine at first glance so I set it aside for my big day. The week before my wedding I had my make up hair trial, and pulled out the set . To my absolute horror, the necklace literally fell apart before my eyes. The wiring was aweful and cheaply put together. I freaked out the week before the wedding and reached out to them via what’s app and their responses were even more unnerving . They never offered a refund , even tried to insinuate that it was my fault. After much back and forth and no resolution on their end, I filed a charge with my credit card company . Upon which their company got even uglier and started sending my terrible emails. They bullied and demanded I return the items . I said I would happily return if they provided a shipping label and they of course refused to send one.