I will list down all the things that had happened from ordering experience to getting my outfits ready to delivering to the home. 1. They didn’t allow me to video call to my fiance which couldn’t come due to some reasons. 2. I asked them I will need my duppatta in August first week and informed them that I will come on 13th aug and had booked my flight for the same. (10 days prior informed them). She asked me on 12th, can you come on 14th, your dress had not reached the store. Is this they are supposed to operate even I had informed them 10 days prior. 3. I had my return flight booked on 13th august that I informed her earlier, later she asked please come in evening 4 pm. 4. Last is worst of all, I had my trials there and head duppatta was not at the store, she told, it is gone for dry clean(other 3 things came). We asked her to deliver it at home as we couldn’t visit the store again. She told she will deliver it home. We visited the store on friday(13th august) and asked on friday if she had courier it, she told she will deliver tomorrow to my dad and she messaged me that she will ship on coming Tuesday. On saturday, she told she had couriered it but didn’t share any tracking id. We asked the tracking id again on Monday, she didn’t share it. She shared the tracking id on Wednesday and messaged it will work in the evening. It had not started working till yday and she was ignoring calls and messages from couple of days, she kept on lying about the courier update. We asked her to return our money for the dupatta if the dupatta is not ready. I think she was lying about the courier part the whole time as duppatta was not ready. Thursday, one of our known has gone to store to collect it, she was refusing to talk on phone with us. This was the worst shopping experience of our lifetime. Even after spending so much of money, this is how they serve their customers. Never ever trust them on the timings and delivery part, I would say look for other designers, they will serve you better. This was a total waste of time and money!!!