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Ejaaz Couture

Ejaaz Couture

Greater Kailash, Delhi NCR (View on Map)

Greater Kailash II, Greater Kailash, New Delhi, Delhi, India

4.4
193 reviews
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40,000-5,00,000

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About Ejaaz Couture - Bridal Wear,  Greater Kailash Delhi NCR

Ejaaz couture is a designer couture label. Every piece of clothing has a unique feature that makes the bride and bridesmaid feel and look their best on their special days. Their designers are a dependable and talented designer who ensures customer satisfaction by using high-quality fabrics and keeping the bride-to-vision be's and requirements in mind. Bridal Lehengas and Light Lehengas are among the styles available. Their team of experts does arrangements for their client’s specific desires and visions, helping to ensure that their wedding is everything they hoped for. They work with various price points without compromising service quality to serve a diverse core audience. They have been doing this work for a very long time and hence have a lot of experience.


Outfits type offered by Ejaaz couture

Clients generally look for a plethora of variety in the services offered by the designers because this makes them seem diverse and an expert. Some of which are Custom designed outfits from scratch. The clothes look very professional and clean. They've been extremely popular this wedding season, and every bride wants to look her best. At the end of the day, the various services they provide make them an unbeatable catch in the bridal makeover market. They passionately work towards transforming the day into a dream for the bride and groom. They have a lot of experience in this domain as they have a good reputation in the world too. The outfits are also available off the rack


Areas covered by Ejaaz couture

This is one of the major hotspots for destination weddings and challenging weather conditions. Therefore, covering a wedding there is a commendable job. The transportation costs and outstation stay charges that have to be borne by the client are one of the conditions they have for covering destination weddings. They also offer customization of outfits. Some of the places where they have done their amazing work earlier are delhi.

Been on WedMeGood Since

9 years 3 months

Outfit Type

Custom designed outfits from scratch

Store Type

Studio / Boutique, Couture Brand

Rating Distribution
4.4193 reviews
5

165 reviews

4

2 reviews

3

1 review

2

0 reviews

1

25 reviews

Last Review Updated on 6 Jun 2023

Review Ejaaz Couture

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Ravina
Ravina
5.0

Reviewed 1 year ago

We could not be more grateful and pleased with the brand, tailors, and store staff who made our shopping experience so wonderful. We ordered two lehengas from their store in Delhi and the lehengas we received were beyond our expectations -- they looked so beautiful and fit us perfectly! I highly recommend this designer brand to anyone looking to buy beautiful, well-made Indian clothes for her wedding. Lot of lots of best wishes

Recommended for:
Quality of WorkBridal LehengasLight Lehengas
Ghaliya Lulu
Ghaliya Lulu
0.5

Reviewed 1 year ago

This entire experience with Ejaaz Couture has been a nightmare. The lack of professionalism, lies, manipulation, and refusal to take responsibility for their mistakes have left me utterly disappointed. I would strongly advise anyone considering Ejaaz Couture to reconsider. They have demonstrated a complete disregard for customer satisfaction and integrity. I am now left with a bitter memory of my wedding shopping experience, which was supposed to be a joyful and memorable time. Instead, it has been filled with frustration, disappointment, and regret. Ejaaz Couture has shown me that they prioritize their own interests over their customers', and I hope that by sharing my experience, others can avoid the distress I have endured.

Zareen Hamza
Zareen Hamza
5.0

Reviewed 1 year 7 months ago

I am so impressed by the design options that this designer has! Each and very look is curated to top level. It’s like dream come to true for me and my friend both of us had our shopping for sangeet Lehenga and Reception lehenga from Ejaaz. I am writing this review just to show my gratitude to the entire design and sales team for their patience and working so hard on our outfits. Love you guys!! I am your client forever !!❤️

Recommended for:
Quality of WorkProfessionalismBridal Lehengas
Jasmine Dhillon
Jasmine Dhillon
0.5

Reviewed 1 year 11 months ago

I decided to go with Ejaaz based on their designs on Instagram. Had the worst experience ever. I placed an order in April 2021 for delivery in Nov 2021. I received a call from their staff member in Oct 2021 asking if I still wanted the lehnga before they started production. I asked them to put it on hold since the wedding was postponed. I received a call from a different staff member the very next day saying the lehnga was already ready. We asked them if there was a way to change the design/color of the lehnga since the venue was changed to a beach wedding and the previous selection did not make sense now. They refused. What followed was a series of calls and visits to their store to fix the situation, all of which were handled extremely unprofessionally by their staff, to a point where their staff member called and shouted on my parents and me. It is one thing to not cooperate with us in a situation and another to disrespect, shout and insult my family and me. They accused us of lying about the first phone call from their staff member, the venue change (obviously because they knew when and where I will get married better than me) and also of wanting free goods when we already had paid 1.5 lakhs for the lehnga. They continued to send offensive messages to me on WhatsApp and harass me after I had decided to not take the lehnga from them. It would almost be an insult for me at this point to wear their lehnga on my wedding day. The worst customer experience, lack professionalism. Would not recommend for overseas clients were there can be potential change in travel plans. Update: After the reply was posted, 1) why we changed our mind about the lehnga is not their business. Irrespective, the whole story was told to them in the correct timeline. 2) My problem is not the fact the they refused to change the design, my problem is how the situation was handled and how horribly this person spoke to me and my mother. The person who handles their WhatsApp account even threatened me by taking screenshot of my phone number and WhatsApp profile. He said he would share it will whoever he worked with, forgetting the fact that I don’t buy wedding lehngas everyday. With a simple polite request to change the lehnga he went on a rant.

Ejaaz Couture
You placed the order in April 2021 by paying a deposit of INR 1,16,000 (it was not INR 150,000.. Please don’t fabricate figures as well) Your lehenga was put in production then and there. Our team called you in October 2021 to check what date are you coming in November 2021 to collect the lehenga and thats when you told them that your wedding has ... Read More
Aditya
Aditya
5.0

Reviewed 1 year 11 months ago

What a great experience with Ejaaz couture. Really loves the variety of lehanga's here. Superb

Recommended for:
Quality of WorkProfessionalismBridal Lehengas
Pretty
Pretty
5.0

Reviewed 1 year 11 months ago

Wonderful outfit collections here. Such a great variety.

Recommended for:
Replica HavenBridal LehengasLight Lehengas
Jiya Ameen
Jiya Ameen
5.0

Reviewed 1 year 11 months ago

I bought lehenga for my brother’s wedding from them for summer wedding. The jazz and sparkle added in. My customised lehenga order by the team is beyond my expectation! I never imagined this lehenga to come out so amazing.. It was so much worth it ..Hand on there best lehenga ever from Ejaaz Couture.. yay!! 🤩

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Ava Harper
Ava Harper
5.0

Reviewed 1 year 11 months ago

Execellent collection. Latest designs. Recommeded to every one

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Harmanjeet
Harmanjeet
4.5

Reviewed 1 year 11 months ago

I am very impressed with my order I received yesterday. Even though I ordered my wedding lehenga online the embroidery works and fall is perfect. I just can’t control my happiness when I wore my wedding lehenga. Very happy with overall service and support I got during the entire process. Lots of love to the entire team involved with in making my lehenga ❤️❤️❤️

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
Faizeen Zafar
Faizeen Zafar
0.5

Reviewed 1 year 11 months ago

"This is an updated review about Ejaaz Couture, after my initial negative interaction with them in June 2022. I originally contacted them through WhatsApp regarding a sherwani order back in May 2022 and made a 50% advance payment of Rs 45,000. I was told that I'd be receiving sherwani sketches shortly. Two weeks went by, and I didn't hear anything from them. When they finally got back, I was yelled at by the man who handles their WhatsApp account (+91-9873789288), a certain Sanjay Desai. He told me that I wasted his time and was showing haste by asking for an invoice and a timeline, that they had done nothing wrong by not sharing these with me, and that I needed to work "on their terms and conditions." As a customer, it is my right to expect an invoice when a payment is made and to be told a clear timeline or sequence of events, not just vague promises of "it will be ready before your event." I was very frustrated by this whole incident and wanted to cancel the order, but I was told that it was not an option and that I was making excuses for no reason. In the days that followed, another team member called Nikita contacted me several times to apologize. Given that I had already committed Rs 45,000 to this company, I decided to give them another shot. She provided me with an invoice and took the sherwani measurements. We were promised a delivery deadline of Oct 31. She insisted I take down my Google review, which I did to get my order in time. We did not receive any sketches or initial pictures even by the last week of October. They did not answer my calls, so my mother and sister visited their store in Defence Colony in Delhi. They tried to explain how we could not catch hold of anyone online but were told by a senior staff member that "it was not their problem." My mother was ill-treated and was asked to leave the store. When I ultimately connected with Nikita, the same Sanjay Desai took over the phone and told me that Nikita had confused me with a different customer and that my order had been canceled back in June. It should be noted that there was no documentation of this cancellation. He proceeded to call me "mental" and "crazy." He called me a liar for not taking down the negative review I posted on WedMeGood. Interestingly, he then reached out to my mother, saying she should pacify me and that my negative reviews could cost him his job. He even promised to deliver the sherwani within a week, again on the condition of taking down the online reviews. At this point, I absolutely could not work with these maniacs and decided to forego the advance of Rs 45k and have no further conversations with them. I have attached screenshots of my conversations with them as proof. Ejaaz Couture is a very well-organized scam. I am curious to know how their flagship store is surviving and who operates their online arm. Never have I heard of a company treating their customers this way or calling them "crazy" and "mental." There are numerous negative reviews online, mainly by international customers who had similar experiences with online orders that never arrived. One person rightly pointed out how the reviews are either 0.5-star or 5-star, the latter likely being paid reviews. I am going to report this incident to the consumer complaint forum. I am still determining what will become of it, but I hope others can learn from my experience and not find themselves in this terrible situation."

Ejaaz Couture
Ma’am, Your order is due for October end. And we are in June. Team is following a timeframe. Sketch takes 3 weeks and has been shown to you. We did not receive any calls from yourself that we missed or ignored. In case your relative was calling we need to be informed that will a point of contact otherwise we’ll never know whom to respond from unkno... Read More
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