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India's Favourite Wedding Planning Platform
Rajashree Chaudhury
Rajashree Chaudhury
0.5

1 year ago

Not a business. SCAM and FRAUD Most irresponsible people. This is not a business. Since day one, I have had problems with lack of communication with Suresh Nagar and Hiren Patel. They are only after money. They guaranteed numerous times to send bridal dress by a certain date and then the item was not delivered until AFTER my wedding. Not only that, they never sent sample images of the working progress of the item which I asked over 10 times. Not to my surprise, the final product (aside from arriving after my wedding was completely flawed and not what I ordered.) Finally because of their irresponsible behavior, they asked me to send back the item so I could get a full refund. The item has been sent back via certified mail but NO REFUND received yet. It has been about 4 months now. And now they will not respond to calls or emails or facebook messages. Again, this is not a real business, only fraud and thief. Please do not purchase from them. They will take $1000 easily and not render service. UPDATE: As soon as I posted the review above, Suresh Nagar immediately contacted me and apologized and requested that I take down the reviews from both websites. He assured me that I would be getting my refund and then bribed me with a $300 discount if I gave them another chance. I was foolish enough to give him the benefit of the doubt and removed my reviews. He also requested that I get whatsapp so that he can call me for free (I guess a $5 phone call to the United States is too much for them, yet losing $1000 on bridal wear has no value to him). It has now been yet another month and he has not returned any of my calls or emails. And of course no refund. As I mentioned previously, this is not a business. It is a scam and I would advise everyone to stay away and never purchase anything from them. You will 100% NOT be satisfied and lose all your money. BE SURE TO READ THE GOOGLE REVIEWS. ABOUT 10 out of 13 REVIEWS GAVE ONLY 1 STAR. Clearly this company is FRAUD.