I would rate you lower if possible as we just received a raw data dump of terrible pictures after months and months of email follow ups (once you pay the money they stop receiving your calls). It was supposed to be one of the most beautiful day of our lives, and unfortunately, the memories captured by your team have left a stain on that special moment. I mean, we follow you on Instagram and I can see everyone else is getting their gorgeous wedding photos while we're left with disappointment from your team. As we approach our first anniversary, we'd like to kindly forget the nightmare you put us through. Cheers to trying to erase this disaster from our memories.