Disappointing Experience with Just Chill Production & Saurabh Salunke Note: I was not going to write a review but have to write this review only and only because of the most frustrating aspect - the lack of responsiveness from Mr. Salunkhe. He consistently ignored our calls and messages, leaving us feeling abandoned and uncertain about the fate of our photos and videos. It was only after relentless pursuit on our end that he begrudgingly agreed to send the materials, well beyond the promised timeline. I recently engaged Saurabh Salunkhe, owner of Just Chill Production, based in Navi Mumbai, to capture one of the most memorable events of my life - my engagement ceremony. However, my experience with their services left much to be desired, and I feel compelled to share my disappointment to prevent others from facing similar frustrations. From the onset, several issues arose that significantly marred the entire experience. Firstly, crucial moments involving key family members were completely overlooked, as they were not captured at all. This oversight deprived us of precious memories that we had hoped to cherish forever. Moreover, the process of obtaining the raw photos and videos was needlessly arduous. Initially met with resistance, we had to persistently advocate for what should have been a basic inclusion in our package. Only after considerable effort did Mr. Salunkhe concede, demonstrating a lack of professionalism and disregard for customer satisfaction. Furthermore, promises made regarding the delivery of Instagram reels were unfulfilled. Despite assurances of a prompt delivery within a week, we were left waiting for an extended period of 15 days. When finally received, the reels were disappointingly edited, devoid of emotion, and failed to encapsulate the essence of our special day. Communication with Mr. Salunkhe proved to be a major challenge, with repeated attempts to reach him met with silence and indifference. The absence of timely responses and proactive engagement left us feeling neglected and apprehensive about the outcome of our investment. Even after an extensive wait, the delivered content fell short of expectations. Drone footage, touted as a highlight feature, was subpar and required significant editing on our part to salvage. This delay, coupled with the need for extensive post-production work, further exacerbated our dissatisfaction. In conclusion, my experience with Just Chill Production was far from satisfactory. The lack of attention to detail, poor communication, and failure to deliver on promises reflect a disregard for customer service standards. I urge prospective clients to exercise caution and explore alternative options to avoid the disappointment and frustration that characterized my engagement photography experience.