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jasmeen
jasmeen
0.5

1 month ago

I ordered an outfit on October 3 with express shipping guaranteed delivery by Oct. 15. This company did not send the outfit on time and therefore my outfit was not scheduled to be delivered till Oct 25. After numerous messages and emails that were not responded to they stated that they will issue a credit and not full refund after DHL recommended I reroute the package since my wedding was over and I did not need outfit. They tried to manipulate me and stated I shouldnt have re routed the package when it was already 10 days late. I have messages and emails showing that the company did not send on time and also false promises that it will 100% be delivered by Oct 21. On oct 21 the package was in germany when the destination was Canada this company is FRAUD.. the people working are not very intelligent and think that they can blame the company. STAY AWAY!!! Go to real brands and not fake ones like these