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Reviews (725)
Rating Distribution
4.7725 reviews
5

661 reviews

4

19 reviews

3

7 reviews

2

1 review

1

37 reviews

Last Review Updated on 28 Mar 2024

Review Pernia's Pop-Up Shop

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Vidushi
Vidushi
5.0

Reviewed 1 hour ago

Ridhi Nagda is aexcellent with her customer service. She is prompt and make sure answers all the questions that I had I live in US and it was very important to make sure the order was pleased correctly and she assisted me and my husband very professionally throughout the way, and made sure the order was accurate and was delivered in time, I plan to always reach out to her for any of my further order from Pernia !!

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Monika Shah
Monika Shah
5.0

Reviewed 17 hours ago

Hrithik was excellent. He kept in contact with me about my order and made sure I was aware of important updates. Thank you!!

Recommended for:
Light Lehengas
Fatima Zainal
Fatima Zainal
5.0

Reviewed 21 hours ago

Hrithik is really attentive and liaises with the customer on all aspects related to product order, availability, shipment and delivery. He communicates effectively and in a timely manner, and does his best to ensure product delivery is as per cusotmer's needs.

Recommended for:
Bridal Lehengas
Sagarika Deori
Sagarika Deori
5.0

Reviewed 3 days ago

I have bought multiple products from their website and they have always delivered excellent items. Their customer support team is very responsive and quick to help and provide necessary information as well. Henry from their team has specifically helped me with all my concerns and questions regarding my orders. He was proactive in providing me the needed answers and info about my ordered items and also addressed all my queries regarding one of the items I had received . The delivered items are as per my expectations. They fit perfectly and beautifully. Their sizes mentioned on the website are true to fit . As I am an international customer , I was initially a bit hesitant regarding ordering, but the store has done an excellent job at delivering quality clothes with timely delivery.

Poonam Bhardwaj
Poonam Bhardwaj
5.0

Reviewed 5 days ago

Omg I am lost for words. This was my first time ordering from Pernias and I am extremely happy. I have received both my orders in a space of two days and I was gob smacked with the quality. I have never been so happy with something like I am with pernias. There service was amazing and the whole experience has just been amazing. I am so grateful and happy I used you guys for my wedding outfits. I will be coming back again

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Yashasvi Patel
Yashasvi Patel
5.0

Reviewed 6 days ago

I love ordering from them. I was recently helped by Riddhi and Faisal. They were both really helpful with resolving my problem. Their service was quick, and they always responded to my queries quickly.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Harshitha.
Harshitha.
5.0

Reviewed 6 days ago

Quick soothing service,amazing people Thankyou Pernias 👌

Aaliya Syed
Aaliya Syed
5.0

Reviewed 6 days ago

Pernia's Pop-Up Shop team is excellent and very responsive. I've reached out to them several times with inquiries about the order status, as they were awaiting the designer to ship the dress to them, and then they would ship it to me after a quality check.  Every time, they've been responsive and kept me informed of the current status. The order shipped today, and the team reached out to me via WhatsApp text to give me an update. I am so happy with the service and am eagerly looking forward to receiving my order. 

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Nidhi Kothari
Nidhi Kothari
5.0

Reviewed 6 days ago

Samad was very helpful in getting me with products on time and being responsive everytime I had a query. Thank you for a satisfying shopping experience!!

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Shubhreen Dosanjh
Shubhreen Dosanjh
5.0

Reviewed 6 days ago

Samad was helpful in explaining shipping times and duty fees. He was professional and got back to me in a timely manner.

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Cristina Balboa
Cristina Balboa
5.0

Reviewed 7 days ago

Riddhi was extremely helpful with getting my dress adjusted and she made the prices extremely easy

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
Priyanka Gautam
Priyanka Gautam
5.0

Reviewed 8 days ago

Jigar played an instrumental role in seeking alternatives when I encountered an issue with my husband's kurta set order due to an oversight of the shipping timeline on my part. His dedication was apparent as he meticulously combed through the website, presenting a variety of options in an admirable effort to preserve our transaction. This level of customer service was the highlight of our interaction. Although our tight schedule ultimately led to the cancellation of the order, I am unequivocally impressed by Jigar's commitment. Rest assured, his expertise has not gone unnoticed, and I fully intend to involve him in future orders.

Recommended for:
On Time ServiceProfessionalism
Shifat Hasan
Shifat Hasan
5.0

Reviewed 8 days ago

My journey with Pernia's has been absolutely remarkable, all thanks to Jigar's stellar assistance in ensuring my product arrives ahead of schedule. I'm brimming with excitement and eagerly await its swift arrival. A heartfelt thank you to Jigar for your incredible support and dedication in making this happen!

Recommended for:
Professionalism
Muzala Zain
Muzala Zain
5.0

Reviewed 8 days ago

I must express my immense satisfaction with Jigar's exceptional proactiveness! It took him mere moments to give me a call regarding my order status, and he ensured the dispatch and delivery were as swift as promised. Heartfelt thanks to Jigar and Pernia for crafting such a delightful experience!

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Vijay
Vijay
5.0

Reviewed 8 days ago

I recently reached out with an inquiry about the status of my order, and I must say, Jigar's response was incredibly prompt—virtually lightning-speed. He promptly called to provide me with detailed information and clear shipping timelines. Working with him was an absolute breeze; his commitment to his promises was unwavering. He delivered exceptional customer service. It's rare to encounter someone as trustworthy—Jigar is indeed a man of his word.

shruti solanki
shruti solanki
5.0

Reviewed 8 days ago

Mr.Jigar was really helpful to help me with whatever I need .he was quite prompt and efficiently solved everything .good communication skills which helped me to make my order easy with them .Thankyou 🫶

Aneri Patel
Aneri Patel
5.0

Reviewed 8 days ago

Jigar contacted me promptly the very next day after I submitted a request to update my order, and I'm absolutely delighted! Not only did they proactively reach out, but they also tailored my order precisely to my preferences. This level of customer service is truly commendable - it gives me such peace of mind when ordering from Pernia. A heartfelt thanks to the team for their outstanding support!

Ram Akshat Singh
Ram Akshat Singh
5.0

Reviewed 9 days ago

Pernia’s has superior customer service than most online platforms. Henry D’Souza was very helpful. When I found the same dress somewhere else, he was able to match the price and improve the delivery.

Recommended for:
On Time ServiceProfessionalism
Preethi Raghavan
Preethi Raghavan
5.0

Reviewed 10 days ago

I am absolutely thrilled with the exceptional service! I've received images of the outfit, as well as the final product ready for dispatch. Jigar deserves high praise – his initiative to proactively contact me was greatly appreciated, and he meticulously addressed every concern I had. The results? The products far exceeded my expectations and are utterly breathtaking!

Pathak
Pathak
5.0

Reviewed 10 days ago

Received my order right on schedule, and I must say, every item is of exceptional quality! A special shoutout to Jigar for his unwavering dedication and effort. His involvement was crucial, and his constant availability for order inquiries and prompt updates made all the difference. I'm genuinely excited and looking forward to remaining a devoted customer of Pernia's for many more years to come!

Priya Rathakrishnan
Priya Rathakrishnan
5.0

Reviewed 11 days ago

Henry was helpful in providing updates on my order and expected shipping.

Nishi
Nishi
5.0

Reviewed 11 days ago

Interacting with Pernias is such an ease process because they provide you with rapid updates via chat.Pooja was remarkably prompt and Swift with her updates. I have never came accross such sites where you receive such a personalized experience!

Amrita De
Amrita De
5.0

Reviewed 11 days ago

I would highly recommend this shop. I have ordered from them a couple of times and always received a great experience and satisfaction. I really like their fusion collection. I would specially like to thank you Ritika for helping me this time with all my queries about the order and shipment. A people like you always make the experience better and cherishing.

Recommended for:
Value for moneyQuality of WorkGowns
Jasleen Nijjar
Jasleen Nijjar
5.0

Reviewed 12 days ago

Henry Jackson gave great service. Very easy to communicate with !

Recommended for:
Value for money
Amrit Mann
Amrit Mann
5.0

Reviewed 12 days ago

Had a great experience with Hrithik recently, he was helpful and kind when dealing with my order queries and organising my delivery dates - thank you team Pernia

Recommended for:
Value for moneyQuality of WorkTrousseau Picks
GeetuRaina
GeetuRaina
5.0

Reviewed 12 days ago

Pernia team rocks!! Special shout out for Ayush’s and Henry for making transaction seamless from US. Ayush’s reached out to the designers and made requested changes to my liking and Henry made sure it was delivered on time!! I am super happy with this team!!

Recommended for:
On Time ServiceProfessionalismLight Lehengas
SharonParkinson
SharonParkinson
5.0

Reviewed 12 days ago

Henry Jackson was very helpful, responsive and gave a great service. Lots of choice of outfits and smooth delivery. Thank you so much.

Recommended for:
ProfessionalismGownsLight Lehengas
Bally
Bally
5.0

Reviewed 12 days ago

Jigar was nothing short of remarkable. His responsiveness and empathy truly stood out, ensuring an efficient and seamless experience. With every inquiry I presented, he diligently consulted with the designers and provided prompt, thorough responses. Moreover, Jigar's initiative in presenting alternative solutions was incredibly helpful. He is, without a doubt, an exceptional asset to the team!

Zahra Khan
Zahra Khan
5.0

Reviewed 12 days ago

Excellent Customer Service Experience with Anjali and Henry :)

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
Soso Nasser
Soso Nasser
5.0

Reviewed 13 days ago

Good market nice deal with everything i faced Customer service is very nice and cooperative Thanks to henry jackson for the great help

Recommended for:
Quality of WorkProfessionalismLight Lehengas
abdullah Almushigah
abdullah Almushigah
5.0

Reviewed 13 days ago

More than once i deal with them they are very nice and the price is good and the DESIGNS is more than fine and good, custmer severs helpful and coopration

Meena
Meena
5.0

Reviewed 13 days ago

Jigar was absolutely phenomenal and demonstrated extraordinary patience when managing my order! His customer service was exceptional, and his professionalism? Simply outstanding! I was completely overjoyed by my experience!

Recommended for:
Value for money
Bhrajna
Bhrajna
5.0

Reviewed 13 days ago

Jigar was incredibly helpful and impressive with his service! I truly appreciate the attentive support he provided throughout - any questions I had, he answered with care. Plus, the thoughtful gesture of sharing images before dispatching the product to ensure the delivery of the correct item was remarkable. His expertise and dedication genuinely won me over. I really enjoyed the experience!

Samit A
Samit A
5.0

Reviewed 13 days ago

I had a fantastic experience with Henry from Pernia's once again, he was very helpful and prompt!

Recommended for:
Quality of Work
Kiran
Kiran
5.0

Reviewed 13 days ago

I cannot praise Jigar from Pernia's Team enough! His persuasive abilities are absolutely remarkable, far surpassing expectations. While there was a slight delay in the product delivery, it proved to be absolutely worth the wait. Interacting with Jigar on the call was a delightful experience, and his commitment to ensure delivery within a week was incredibly impressive. A big cheer for his exceptional service!

Meera Kara
Meera Kara
5.0

Reviewed 13 days ago

Henry D'souza was so kind and patient when dealing with my order! I loved his customer service and professionalism!

Recommended for:
Quality of Work
Rathi S
Rathi S
5.0

Reviewed 14 days ago

I’m yet to receive the orders will post another review once I do. This note to give appreciation to Henry who has been very helpful in ensuring the right measurements are being taken into account. Excellent customer service and continuous communication to keep us on the same page!!

Recommended for:
On Time ServiceLight Lehengas
Guddi Sahota
Guddi Sahota
5.0

Reviewed 14 days ago

Henry was very helpful. He helped me a lot in choosing right colors. I customize the outfits and they came out exactly the way I wanted them. He gave me very good deals. I will definitely shop again at Pernia’s and ask for Henry again to help me with the outfits. Thanks

Recommended for:
On Time ServiceProfessionalismTrousseau Picks
Apurva Gupta
Apurva Gupta
5.0

Reviewed 14 days ago

Henry was super helpful with my order! He was really nice and made sure everything went smoothly. I'd totally recommend him for awesome customer service!

tazmeena Samnani
tazmeena Samnani
5.0

Reviewed 14 days ago

Mr Hrithik has been assisting me with my previous order and recent order too He is very cooperation and willing to help me with all my queries He roaches out to me true whatsapp and email and keeps me updated He responds to all my concerns and queries He has made my shopping experience online very easy Thank you so much Hrithik for your excellent service Hope you can help me in future too Once again thank you

Jodi
Jodi
5.0

Reviewed 15 days ago

Conversation with Ms. Pooja D was much effortless, and it was a seamless experience.

Harini
Harini
5.0

Reviewed 15 days ago

Working with Jigar Doshi has been a pleasant experience due to his amiable nature.Also he was super responsive to the queries and status of the order

Regina
Regina
5.0

Reviewed 16 days ago

Pooja and Jigar these are the two individuals who managed my order with such professionalism, maintaining constant communication throughout the process. I would definetily provide a positive feedback for both of them.

Rama Aeithepalli
Rama Aeithepalli
5.0

Reviewed 16 days ago

Jigar has shared photographs of my dress, which looks absolutely stunning. I cannot thank enough to the designers for their hard work, and particularly to Jigar for fulfilling his promise by sharing these images with me. I eagerly wait to receive this dress at the earliest.

Gunjan
Gunjan
5.0

Reviewed 16 days ago

Pernia's is my go-to shopping site with a top-notch collection. Pooja from the online Pop up shop assisted me with my order and handled my custom tailoring outfit.

Jamie
Jamie
5.0

Reviewed 16 days ago

Pooja has shown exceptional communication skills, and I am thoroughly impressed with the effort she has put forth...

Recommended for:
On Time ServiceQuality of WorkLight Lehengas
Manesha
Manesha
5.0

Reviewed 16 days ago

Jigar Doshi confirmed my order status and informed me of delivery dates. He noticed an error in my shipping details, which he helped correct, ensuring the outfit for my brother's wedding arrives without issues.

Lakshmi
Lakshmi
5.0

Reviewed 16 days ago

What an incredible staffs would definitely give 5 stars to Jigar for managing my orders so well. Amazing experience!👌👌

Vinita
Vinita
5.0

Reviewed 16 days ago

Jigar was absolutely delightful during our call..It's become quite difficult to find such outstanding service online these days. I truly felt at ease and completely worry-free after placing my orders with Pernia's. It's so reassuring!

Hey there!I just wanted to reach out and say that I had some questions about my pre-stitched saree, and your assistant, Pooja, was an absolute star!She was incredibly supportive throughout the entire process and provided me with such a wealth of information about the outfit. It really meant a lot to me! 🌼

Sapna
Sapna
5.0

Reviewed 16 days ago

Swift replies over whatsapp.thank you Pooja for your guidance.

Nitin Chilukuri
Nitin Chilukuri
4.5

Reviewed 17 days ago

Very easy access, friendly staff. Henry was very helpful with answering my questions promptly and providing me with details needed

Recommended for:
On Time ServiceProfessionalism
Ami Solanki
Ami Solanki
5.0

Reviewed 17 days ago

Jigar has consistently been an valuable asset to Pernia's team, conscientiously maintaining order accuracy and going the extra mile by sharing images prior to final shipment. His dedication not only streamlines our processes but also ensures that you receive the exceptional service you deserve.

Alex Russo
Alex Russo
4.0

Reviewed 17 days ago

Good customer service. Mr.Mrinal Paul was very polite and professional

Recommended for:
Quality of Work
Jasmin
Jasmin
5.0

Reviewed 17 days ago

Jigarr was very polite and helpful,he was very prompt with the responses.

David
David
5.0

Reviewed 17 days ago

Working with Pooja has been an absolutely delightful experience! Her assistance with confirming the measurements was exceptionally helpful, and she consistently kept us well-informed about our order status with great enthusiasm. We are eagerly looking forward to receiving the products and can't wait to share our glowing review and photos of them once they arrive!

Sukhmani
Sukhmani
5.0

Reviewed 17 days ago

Had an absolutely delightful experience with Jigar! His assistance with the intricate details of the products, as well as their timelines, was truly remarkable. Eagerly anticipating the arrival of the products to experience their wonders!

Seema
Seema
5.0

Reviewed 17 days ago

WhatsApp conversation with Pernias is very helpful I came accross (Jigar) from Pernias he is looking after my order and he is very attentive and took initiative to call me and inform me upfrontly about my order details and the measurements. God Bless you🙏

Bindya
Bindya
5.0

Reviewed 17 days ago

Jigar Doshi was much helpful he notified me about timelines of my order also he heard me and it was overall a good experience with him..

Divya
Divya
5.0

Reviewed 17 days ago

Pooja was great with her communication and gave exceptional assistance with my inquiries regarding the measurements.

Ali San
Ali San
5.0

Reviewed 18 days ago

Thankyou to Henry for providing excellent customer service.

Recommended for:
On Time ServiceQuality of Work
Manpreet Khaira
Manpreet Khaira
5.0

Reviewed 18 days ago

Would like to recommend this website for online orders. Quality and services are very good.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Raina P
Raina P
5.0

Reviewed 18 days ago

Mr. Jigar gave me a remarkable intelligence in his assistance. He continuously maintained contact, ensuring a high level of satisfaction with his service. Pernia's team and their staff are exceptional in achieving customer satisfaction.

rajni r
rajni r
5.0

Reviewed 18 days ago

Hrithik was very helpful with my order that I need in time for my son’s wedding. I was concerned it would not arrive in time. He even called me to confirm the order and ship date. Thank you Hrithik for your positivity. You rock and Pernia rocks. Such nice customer service. Next time I order from Pernia I would love to work with Hrithik again.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Nikita Patel
Nikita Patel
5.0

Reviewed 18 days ago

Henry Jackson D’Souza is amazing! Very helpful with my order and making sure I get it way ahead of time.

Recommended for:
On Time ServiceQuality of WorkBridal Lehengas
SMP
SMP
5.0

Reviewed 18 days ago

Pernia’s pop up is my go to for Indian outfits. I ordered 15 outfits for a family wedding and Henry Jackson D’Souza was great in helping to coordinate with all the designers so that our outfits were color coordinated and measurements were correct. He ensured everything came on time.

Recommended for:
On Time ServiceBridal LehengasLight Lehengas
Renuka Singh
Renuka Singh
5.0

Reviewed 21 days ago

Kunal and Ashiya Your ability to clearly articulate your open and approachable communication style fosters a positive work environment and aids in conflict resolution. You excel at maintaining open communication with all team members

Komal Moondi
Komal Moondi
5.0

Reviewed 22 days ago

Great customer service, easy to talk to and was Jigar was very helpfull in making sure that I receive the products on time

Recommended for:
Value for moneyQuality of WorkProfessionalism
Mitesh
Mitesh
5.0

Reviewed 22 days ago

Jigar Doshi called me to confirm my order and review shipping dates. I imagine this is useful for both the company and shoppers as it offers the opportunity to have items shipped separately or togethwe to ensure they arrive on time for any events. I look forward to receiving my order.

Meena Ashar
Meena Ashar
5.0

Reviewed 22 days ago

Extremely happy with the products and the service. Everything came in time in the quality advertised. Big thank you to Jigar Doshi who went beyond to make sure i will receive my purchase in the time frame i require it.

Silly Sis’s
Silly Sis’s
5.0

Reviewed 23 days ago

I had a great experience purchasing for my husband with Jackson D’Souza. He is exceptionally hardworking honest salesman…. He not only help me get all my ordered on time but also help me placing correct sizes, answer my query on time, replying to my text messages on time. Hope to receive as best as these kind of responses in future. Thanks Prenia pop for such excellent service

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
Sakiba Khan
Sakiba Khan
5.0

Reviewed 23 days ago

Henry from Pernia has been very easy to reach, responsive, made quick clothing alterations and expedited my items. I would recommend

Recommended for:
ProfessionalismLight Lehengas
Kitty
Kitty
5.0

Reviewed 23 days ago

(Pooja D)dealing with my orders she called to confirm my order and measurements it was nice talking to you and appreciate her help.

Sonam Patel
Sonam Patel
5.0

Reviewed 25 days ago

Mr. Doshi went over all my orders one at a time. He made sure to make sure my orders will be delivered in a timely manner prior to my sister’s wedding. He was detailed oriented with my order and he addressed all my concerns regarding my order.

Rashmi Nair
Rashmi Nair
5.0

Reviewed 26 days ago

The prices as compared to other sites for the same pieces were comparatively lower and lots of brands and options to choose from Was an added advantage. Further the customer service and follow up from staff esp Vijay and Hadrian has been commendable. Looking forward to a long association with Pernia 😊

Recommended for:
On Time ServiceQuality of WorkTrousseau Picks
Elaine Geoh
Elaine Geoh
5.0

Reviewed 27 days ago

Excellent customer service and updates from Vijay and Anjali on my order. 👍🏻 kudos

Recommended for:
GownsReplica HavenBridal Lehengas
Vasanti
Vasanti
5.0

Reviewed 27 days ago

Amazing Experience with Jigar from Pernia's as he was always willing to help with the order and getting it customized as per the measurements.

Anupam Mathur
Anupam Mathur
4.5

Reviewed 27 days ago

Pernia’s pop Up is a great site to shop. I ordered many outfits for my daughter’s upcoming wedding, all arrived on time and their quality is good. Pernia’s pop up has great costumer service. I was having trouble canceling one of my order, I messaged them and their representative, Jigar Doshi immediately connected and cancel the order and issue store credit. Jigar was very helpful in placing my next order in the correct size. Overall I have great experience shopping on this site.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
thira
thira
5.0

Reviewed 27 days ago

Always had a wonderful and stress free shopping at Pernia. Special mention to Hrithik Erla for his efficiency, quick response and courteous replies. Thank you.

Recommended for:
On Time ServiceProfessionalism
Judith
Judith
5.0

Reviewed 28 days ago

Amazing experience with Pernia's and specially Jigar who was attending my case and also updated the details so that package is delivered to the correct address

Sapna Patel
Sapna Patel
5.0

Reviewed 28 days ago

Vijay at Pernia was very helpful and kind. He helped me tremendously with new size outfits, he kept me updated every step of the way. Thanks Vijay!

Recommended for:
On Time ServiceBridal Lehengas
Bharat
Bharat
0.5

Reviewed 28 days ago

“Terrible experience with @PerniaPopUp Bandra! After two agonizing months, they failed to make promised alterations to my expensive designer kurtas for my son's wedding. This isn't the first time; they botched my previous order too. Abysmal customer service from Abhisek and Suneil. They've ruined a special occasion. I demand a refund. #PerniaPopUpFail #CustomerServiceNightmare #BadBusiness"

Pernia's Pop-Up Shop
Sincere apologies for any inconvenience caused. We would like to investigate on your issue. Please share your order number so that we can check and get back to you. Regards, Team Pernia's
Ravi
Ravi
5.0

Reviewed 1 month ago

Vijay was very helpful with getting the order in time.

Shyfa
Shyfa
5.0

Reviewed 1 month ago

We are pretty happy with the customer service of Jigar as he expedited the products for us as they were ordered for Ramzan and we are sure that we will have the products with us.

Karishma
Karishma
5.0

Reviewed 1 month ago

My order confirmation dates and measurements were taken by Ms pooja she made the process so easy

Dipti
Dipti
5.0

Reviewed 1 month ago

Kudos to Pooja for assisting me with each question. I felt heard and definitely recommend Pernia's customer service.

Kavita
Kavita
5.0

Reviewed 1 month ago

(Pooja) did excellent job👍👍 My experience with you'll was good this time definitely will post again once I receive my outfit from Pernias on time.

Charu Tandon
Charu Tandon
5.0

Reviewed 1 month ago

Annan has really helped me out with my order. She has always been with me throughout not just in placing the order but in its delivery process to. Annan made the whole experience very positive. Thank you Annan

Jisoo Oh
Jisoo Oh
5.0

Reviewed 1 month ago

Pooja and Riddhi was such a big help in process of getting my wedding outfits made and made sure I was always heard and tended to my questions as fast as they possibly can. They are a essential to pernias pop up shop!

BrennaMarie
BrennaMarie
5.0

Reviewed 1 month ago

Pooja was very helpful with measurements and communication for my lehenga!

Amolika dhir
Amolika dhir
5.0

Reviewed 1 month ago

Hi Put five stars from my side to mr.mniral paul. He solved my problem very well Thanks

Recommended for:
Value for money
Sanya Dhaliwal
Sanya Dhaliwal
3.0

Reviewed 1 month ago

Decent. Got my lehenga and shoes from them. And they exchanged the shoes with proper packaging after I informed them about it

Pernia's Pop-Up Shop
Sincere apologies for the inconvenience caused. We regret to hear that you had a less than satisfactory experience. Rest assured, we are investigating your case and our representative is already working to resolve the issue as quickly as possible. The resolution has been provided via email to work towards your concern. Regards, Team Pernia's
Preeti
Preeti
5.0

Reviewed 1 month ago

I frequently purchase items from Pernias and I am consistently impressed by the seamless experience they provide. Following my order placement, they promptly reach out to confirm my requirements. Jigar, who assisted me, displayed a high level of maturity and intelligence in handling my inquiries. He efficiently addressed all my concerns, and I plan to maintain contact with him for my upcoming orders.

Shaila
Shaila
5.0

Reviewed 1 month ago

Jigar Doshi provided exceptional assistance, and I am content with the overall service received.

Ishi
Ishi
5.0

Reviewed 1 month ago

My experience with Pernias and its staff was great Pooja is currently looking towards my orders and she is doing an amazing job.. Truely obliged by the service given by Pernia from the day of order placed till now looking forward to receive my outfit and will definitely write a review again.

Mira
Mira
5.0

Reviewed 1 month ago

My order confirmation and other stuffs were taken care of by Ms Pooja it was pleasant dealing with her.

ShakheelaGurung
ShakheelaGurung
5.0

Reviewed 1 month ago

Great experience overall!!! It was a last minute shopping. I needed an anarkali suit for 24th feb! I saw that Pernia’s customer service was 24/7 and got to chatting on whatsapp for few queries. The whole team involved was very helpful, especially Ritika and Hadrian. guaranteed delivery before 23rd feb! However I received my delivery today on 21st feb, which is even faster than expected. The quality of anarkali is good! A little bit bigger for me but managable. I love it. Thank you to Pernia!!!

Recommended for:
Value for moneyOn Time ServiceQuality of Work
KalpanaKL
KalpanaKL
5.0

Reviewed 1 month ago

Riddhi was very helpful to resolve my issue. great customer service.

Avneet Kaur
Avneet Kaur
5.0

Reviewed 1 month ago

I had a size issue and was so busy that I contacted them a little late, yet I was connected with Riddhi and she helped me through the whole process, for the last 4 months she has responded to me right away, always kept me updated, and helped convince the designer to fix the issue for me. She made me want to continue buying from this site because she was so helpful. Whenever I work with Pernia I will always ask for Riddhi and work through her, she truly cared about my experience and outfit.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
N B
N B
4.0

Reviewed 1 month ago

Thank you Riddhi Nagda for quick turnaround on the alteration and it fits perfectly now. Very efficient

jasdeep
jasdeep
5.0

Reviewed 1 month ago

Thank you Pooja for providing a seamless experience with Pernia's Pop Up Shop

Dhwani
Dhwani
5.0

Reviewed 1 month ago

Pooja was extremely prompt with the measurements needed and pretty happy with the overall experience

Ruhi
Ruhi
5.0

Reviewed 1 month ago

I would personally recommend Ms Pooja from Pernia's as she took personal attention to my measurements and was in constant touch with the designers team and me as well just to get the perfect fit for my outfits. ❤️

Charu
Charu
5.0

Reviewed 1 month ago

Appreciate the assistance from Pooja and her Willingness to help the client at any given point of time

Nikki Sood
Nikki Sood
5.0

Reviewed 1 month ago

I am seriously stunned by the customer service associate Ms Pooja as she took care of all my orders personally and confirmed each and every measurements carefully also I had messed up on couple of measurements but she was super helpfull. God bless her and hope to work with her for a longer time in future.

Niranjana Chaturvedi
Niranjana Chaturvedi
5.0

Reviewed 1 month ago

This is regarding more about customer service awesome team u have Specialy Riddhi she knows her duty very well .. she resolved my issues very smoothly.. Girls like Riddhi are always an asset to the organisation ❤️❤️Keep shining girl 🥰🥰God bless u 🧿🧿

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Monika Sharma
Monika Sharma
4.0

Reviewed 1 month ago

I ordered some outfits for a wedding here in the states. Happy with the quality of the products I received, fabric was exactly what was shown in the pictures, one dress came promptly via DHL. There were some minor hiccups in shipment of my lehnga, but I was able to connect with the customer service and they provided timely updates. Overall I am satisfied and the experience has been positive, I would definitely recommend for Indian wedding shopping. I wish there’s a number that I could have called for my order related questions.

Recommended for:
On Time ServiceBridal LehengasLight Lehengas
Kelly
Kelly
5.0

Reviewed 1 month ago

Happy with the resolutions given by Jigar towards the entire procedure. Will surely recommend his services to the family and friends

joe chatterjee
joe chatterjee
5.0

Reviewed 1 month ago

Our online concierge Riddhi Nagda was very prompt, courteous and provided great service. We have used Pernia's in the past and i highly recommend reaching out to Riddhi for any of your future Indian wear needs. Thanks again Riddhi for making our experience smooth & seamless. Joe Date of experience: February 02, 2024

Dilshaad Unjore
Dilshaad Unjore
5.0

Reviewed 1 month ago

People like Ridhi makes it so easy & pleasurable to shop at Pernia pop up shop !! She's so helping & reliable. She works fast and she makes her clients comfortable while shopping!! Thank you Ridhi for making my experience an amazing one ❤️

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Kritika Ramakrishnan
Kritika Ramakrishnan
5.0

Reviewed 1 month ago

Always a pleasure shopping at Pernia! Fantastic service and quick delivery. Riddhi did a great job at being prompt and supportive to all my queries! Thankyou Team Pernia.

Neelam Desai
Neelam Desai
5.0

Reviewed 1 month ago

I am very impressed with the pernia’s customer service.My order arrived earlier than expected to be place I supposed be later on in the middle of the week.I have requested Aman to re-deliver the order to the place I was at that time and he was very impressed he immediately helped me and re-issued my order to different location

Mahigna reddy
Mahigna reddy
5.0

Reviewed 1 month ago

Hrithik helped me throughout my order process. He was patient enough to provide me every detail

Recommended for:
GownsBridal Lehengas
DevyaniPeshawaria
DevyaniPeshawaria
5.0

Reviewed 1 month ago

I purchased a beautiful jewellery set from Pernia’s pop up shop it arrived beautiful package. i am completely satisfied with the quality of the product and give a 5star rating for their customer service team. Highly recommend Pernia’s!

Recommended for:
Value for moneyQuality of WorkProfessionalism
Jagruti ahir
Jagruti ahir
5.0

Reviewed 2 months ago

Love the products and good quality too.!!nice customer service too.!!good price and very polite.!!

Recommended for:
Value for moneyOn Time Service
MehP
MehP
5.0

Reviewed 2 months ago

Had issues with some incorrect orders but Riddhi sorted the issue swiftly, kept me updated and sent pictures of the item before sending so I could be assured it was what I wanted. They did not ask me to send the incorrect items back either so I wasn’t inconvenienced.

Recommended for:
GownsBridal LehengasLight Lehengas
KinjalDesai
KinjalDesai
5.0

Reviewed 2 months ago

Awesome product...loved the quality of product...initially I found difficulties in delivery dates N all but Aman was very helpful N then everything was smooth....tysm ....amazing experience

Recommended for:
Quality of WorkGownsBridal Lehengas
Janinder Virk
Janinder Virk
5.0

Reviewed 2 months ago

Ordered 1 set to test the size and fitting. It was perfect as dimensions given. Then ordered 3 more to make them as exactly the way previously made. To my astonishment all suits were so identical, as if they were all made together. Then Riddhi was so helpful. She kept the communication with me until I received the packages. We received all our suits on time actually before our need. Thanks Riddhi.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Shanaya D
Shanaya D
5.0

Reviewed 2 months ago

One of our go to. Always on point with the designs and their service. Gorgeous designs featured always. One of our go to

Recommended for:
ProfessionalismBridal LehengasLight Lehengas
Krupali Patel
Krupali Patel
5.0

Reviewed 3 months ago

I highly recommend Pernia’s pop up for their amazing collection and customer service. I would like to thank Anjali to be understanding and patient with all my questions.

Heer chadda
Heer chadda
5.0

Reviewed 3 months ago

Jigar Doshi's assistance was instrumental in ensuring the on-time delivery of my Indian outfit. His effective communication and efficiency made the entire experience relaxed and left me very happy.

N saharan
N saharan
5.0

Reviewed 3 months ago

I bought and also returned a suit with this vendor, Riddhi Nagda went way out and beyond to make sure that everything was done smoothly. She also made sure our outfits arrived before the wedding. Highly recommend Pernia and of course Riddhi Nagda customer service. Based in USA it’s hard to trust but with this experience and service as good as Riddhi Nagda I will continue to shop with Pernia and also let my friends know about this. Thank you Riddhi and a very good job. Please continue to do so. Companies work only with trust and helping the customers when needed. Thanks

Recommended for:
On Time Service
ratna kane
ratna kane
5.0

Reviewed 3 months ago

Riddhi Nagda is amazing manager helped me above and beyond. She is very hard working and nice.

Robert Clarks
Robert Clarks
5.0

Reviewed 3 months ago

When worries surfaced about my order's timely delivery, Jigar Doshi's swift actions and coordination were a lifesaver! Their exceptional service deserves immense gratitude

Ryan Racheal
Ryan Racheal
5.0

Reviewed 3 months ago

Kudos to Jigar Doshi for their proactive assistance! Despite a few hurdles, their quick thinking and efficient coordination ensured my outfits arrived precisely when needed. Their dedication to ensuring my satisfaction as a customer is truly commendable.

Ojas Nair
Ojas Nair
5.0

Reviewed 3 months ago

Jigar Doshi's dedication to ensuring my order arrived on time was outstanding! His quick response and support gave me complete peace of mind.

Anushri Punjabi
Anushri Punjabi
5.0

Reviewed 3 months ago

Jigar provided incredibly comfortable customer service! Prompt replies and helpful information made my experience smooth and stress-free

Aayush Shah
Aayush Shah
5.0

Reviewed 3 months ago

Jigar Doshi's commitment to timely deliveries is impressive! His speedy responses and support gave me total confidence in my purchase.

William Jones
William Jones
5.0

Reviewed 3 months ago

Big thanks to Jigar Doshi for being so helpful! Despite some bumps, he acted quickly and made sure everything turned out perfectly.

Sumedha Mundra
Sumedha Mundra
5.0

Reviewed 3 months ago

I had a really comfortable customer service thanks to Jigar. He was prompt in replying and very helpful regarding my queries.

Recommended for:
Quality of WorkTrousseau PicksLight Lehengas
Padmaja
Padmaja
5.0

Reviewed 3 months ago

I'm really impressed with how dedicated Jigar Doshi is to making sure my order arrives on time! His fast responses and helpful support made me feel completely confident about my purchase.

Hemangini Patel
Hemangini Patel
5.0

Reviewed 3 months ago

When concerns arose about my order reaching me on time, Jigar Doshi's swift actions and coordination saved the day! I'm incredibly grateful for their exceptional service.

Prince preet singh
Prince preet singh
5.0

Reviewed 3 months ago

Great collection and more importantly very prompt support by the back end Team . Special mention of Ms Riddhi , she did a commendable job in resolving a confusion I had ...kudos to her and prompt support ...highly appreciable!!

Recommended for:
On Time ServiceQuality of Work
Jaydan
Jaydan
5.0

Reviewed 3 months ago

Bought 2 Potli bags and they are gorgeous! The hand work was awesome and the customer service was amazing! Thank you so much!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Amarilys Perez
Amarilys Perez
5.0

Reviewed 3 months ago

My experience with Riddhi was truly outstanding. Her expertise and dedication made the dress exchange process for my brothers wedding seamless. She navigated every detail with precision and insured. I felt confident in my choices. Riddhi’s commitment to customer satisfaction, and her warm demeanor made this experience memorable. I highly recommend her exceptional service to anyone seeking an stress-free and enjoyable shopping experience.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Kimberly Vemo
Kimberly Vemo
5.0

Reviewed 3 months ago

"I'm incredibly impressed by Jigar Doshi's dedication to ensuring my order's timely delivery! Their swift support truly enhanced my purchase experience.

Jacqueline Fernandez
Jacqueline Fernandez
5.0

Reviewed 3 months ago

Impressed by Jigar Doshi's commitment to ensuring my order reached me on time! Their quick actions and support made me completely confident about my purchase.

Subhan Khan
Subhan Khan
5.0

Reviewed 3 months ago

Their dedication to providing outstanding service is evident! Jigar Doshi's commitment to ensuring my order's punctual delivery was truly noteworthy and made a significant impact.

Maggie Nguyen
Maggie Nguyen
4.5

Reviewed 3 months ago

I was assisted by Riddhi. Beautiful dresses and excellent service.

Recommended for:
Value for moneyQuality of WorkProfessionalism
Dhivya Govender
Dhivya Govender
5.0

Reviewed 3 months ago

Today I had the pleasure of working with Riddhi. She was very helpful and informative. I am in the process of an exchange and it was very stressful but after Riddhi reached out to me me I felt much better about the process. She gave me all the information I needed and guided me through everything well. I was very happy to have experienced that great customer service from her.

Recommended for:
Value for moneyQuality of WorkProfessionalism
Rati Bhatikar
Rati Bhatikar
5.0

Reviewed 3 months ago

Thanks to Riddhi for responding immediately to my email.

Recommended for:
Light Lehengas
Sonali Jain
Sonali Jain
5.0

Reviewed 3 months ago

Thank you Aman for your prompt assistance! Really appreciate it :)

Nithi Vohra
Nithi Vohra
5.0

Reviewed 3 months ago

Their dedication to customer satisfaction shines through! Jigar Doshi's efforts in ensuring my order's punctual delivery truly made my experience outstanding.

Priyanka
Priyanka
5.0

Reviewed 3 months ago

When concerns arose about my order reaching me on time, Jigar Doshi's swift actions and coordination saved the day! I'm incredibly grateful for their exceptional service.

Carmen Kilpatrick
Carmen Kilpatrick
5.0

Reviewed 3 months ago

Very easy shopping process, good prices, customer service were responsive and very helpful when I had questions, delivery arrived on time and was quick (left warehouse on a Monday and was delivered to me in the US 4 days later). The quality is fantastic! I haven’t tried on the outfits so I can’t speak to sizing accuracy but I am very happy with my purchase. I would buy from them again and recommend to a friend.

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Foram Dave
Foram Dave
5.0

Reviewed 3 months ago

Very responsive staff. Reliable service. Thank you Aman and Ritika for all the assistance.

KewalSran
KewalSran
5.0

Reviewed 3 months ago

The Pernia team, special mention to Hadrian, has outdone themselves. Delivery of my outfits were expedited to reach me on time for a wedding! Hadrian was helpful and patient dealing with the situation. Well done and thank you so much 💖

Recommended for:
On Time ServiceQuality of WorkProfessionalism
sira
sira
5.0

Reviewed 3 months ago

Timely deliverable of the outfit for… Timely deliverable of the outfit for the wedding by Annu making sure it was available. The blouse was a bit tight, Ridhi guided me on how to alter the blouse and I was able to wear it for the special occasion. Thank You Peri

Recommended for:
On Time ServiceQuality of Work
Paris Lloyed
Paris Lloyed
5.0

Reviewed 3 months ago

Very responsive and quick delivery! Aman and Ritika from the Pernia team were amazing! I had to send my mum jewellery in a hurry and they were just amazing! The delivery was on time and my mum loved the necklace and angels.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Niharika Velagala
Niharika Velagala
5.0

Reviewed 3 months ago

Very responsive staff ..Hadrian is very responsive & professional.quality awesome 👏🏻

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Sonia Panchal
Sonia Panchal
5.0

Reviewed 4 months ago

Riddi was very helpful with my purchase from Pernias. She messaged to make sure my outfit will arrive on time for my event. Thanks so much

Sangeeta
Sangeeta
5.0

Reviewed 4 months ago

I was very pleased with my order from Pernia’s and Riddhi was very helpful in customer service.

Recommended for:
Value for moneyOn Time Service
Jalpa
Jalpa
5.0

Reviewed 4 months ago

Ordering Indian wedding outfits online has to be one of the most difficult tasks I have done. After multiple orders from multiple indian shops and being disappointed each time, I came across Pernias pop up shop. By far the absolute best customer service. They do not argue and blame customer as other Indian shops do, pernias pop up shop employees are solution oriented. I placed 3 orders and they worked very hard to get me these outfit. Arti and Riddhi were the absolute best. Aarti helped me pick out my wedding outfits ( even after I gave up) and Riddhi ensured I stayed updated and received my items on time. When one of the outfit came with pants that were too small, Riddhi ensured to get another one sent to me ASAP. Couldn't ask for better customer service. I would highly recommend any bride to check out their website. You will find your outfit here and the assistance was AMAGING!

Recommended for:
Bridal Lehengas
Hadia
Hadia
4.5

Reviewed 4 months ago

I ordered two dresses from Pernia online and was assisted by Ridhi. Ridhi was extremely helpful with expediting my order that was delayed and she was very hands on with coordinating on my order with the designer and finding solutions to expedite it to reach me. I was also assisted by Amisha and Namrah at Pernia’s Kala Ghoda Bombay store, where they helped me with my outfit alterations which they completed within 24 hours. Both Amisha and Namrah were extremely sweet, friendly and professional. Thanks to Vaibav and Shirish who also helped with my order.

Amsha Pandya
Amsha Pandya
5.0

Reviewed 4 months ago

Jigar was excellent. and was a good shopping experience.

Recommended for:
Bridal LehengasLight Lehengas
Amanda
Amanda
5.0

Reviewed 4 months ago

The quality of the outfits is great, but sizing can be hit or miss. I have two out of four blouses that were tailored a little weird (one doesn't fit properly and the other I can't even put on), but Riddhi promptly helped me figure out a solution. I shipped the blouses back and I am currently waiting on them to get fixed and returned back to me.

Ritu dabhi
Ritu dabhi
5.0

Reviewed 4 months ago

Have been assisted by an excellent Agent Riddhi . It’s so important to have good customer support when you are shopping online. Had some issue for quite some time regarding an order but Riddhi helped me on that , she was prompt with her response and resolved it quickly.

Recommended for:
Value for moneyBridal LehengasLight Lehengas
TrudiJanssan
TrudiJanssan
5.0

Reviewed 4 months ago

Riddhi was extremely helpful in resolving my problem. Would highly recommend. Wonderful customer service.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Jordan Newcomer
Jordan Newcomer
5.0

Reviewed 4 months ago

Riddhi did an excellent job of helping with my husband’s attire and all of my dresses! Super quick with messaging back on any problems I had! Super fast tracking info! And when I needed something for my dress, they sent it so fast!

Priya B (Mauritius)
Priya B (Mauritius)
5.0

Reviewed 4 months ago

Had a great experience. Thanks to the whole team involved including Faisal and Zaara for previous purchases. Bought around 20+ items from them. All came good quality packing and in good form. Quality of item also was good. There is always room for improvement. My latest purchase from Pernia were sets from Angad Singh and Gulabo Jaipur. Ms Riddhi Nagda did good job on same(quality check and dispatch). Appreciated👍.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Usha Goutham
Usha Goutham
5.0

Reviewed 4 months ago

I purchased online yet to receive my orders. I had a query that has been addressed by Riddhi very efficiently. Thank you Riddhi!

Recommended for:
Value for money
varsha bhanushali
varsha bhanushali
5.0

Reviewed 4 months ago | Certified Review

Pernia's Pop Up in Bandra showed interest in understanding my vision for my lehenga and working closely with the Kalighata designer to create a customized masterpiece which was truly breathtaking. They went above and beyond to ensure that every detail was perfect, making the entire experience unforgettable. Source

Ria Suri
Ria Suri
5.0

Reviewed 4 months ago

Best Collections and best customer service experience. Thanks Jigar will await the products for the event

SAKSHI RAWAT
SAKSHI RAWAT
5.0

Reviewed 4 months ago

Extremely professional and efficient service... the team was very prompt and helpful with my query and assisted me in no time. I did not even expect it to go so smoothly. Very very impressed.

Anjana Adwani
Anjana Adwani
4.5

Reviewed 4 months ago

I would really like to thank Ashiya for her amazing help and coordination in sending my order out when needed. She even managed to contact the designer on request and get my order delivered before time. Amazing work and customer service ⭐️⭐️⭐️⭐️⭐️

Recommended for:
Professionalism
RituVermaa
RituVermaa
5.0

Reviewed 4 months ago

Highly recommend, it was my first experience to order dress from this website, loved my dress, Riddhi and Bobby help me a lot to place my order and until I received my ordered they always gave me update about my dress. Thanks Riddhi& Bobby for dress Flawless_makeup_by_RV

Bela
Bela
5.0

Reviewed 4 months ago

Jigar has been helpfull in each and every possible way. There were some doubts related to color of the outfit but he called ur personally to show the color of the fabric and also shared the images before dispatch

Jaime Gopeesingh
Jaime Gopeesingh
5.0

Reviewed 4 months ago

Samad was very helpful and eager to assist with any questions I had. Will def order through her again!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
R P
R P
5.0

Reviewed 4 months ago

Great and faster service from Samad. Helped me with the customizations after placing the order

Priyanka Mishra
Priyanka Mishra
5.0

Reviewed 4 months ago

Great customer care by the staff(Ridhi). I received a beautiful dress and looking forward to more shopping.

Recommended for:
Quality of Work
sergia723
sergia723
5.0

Reviewed 4 months ago

Love this store! The fashion, style and customer service are unmatched for an international store. I am located in the US and I shop quite a bit from businesses overseas, when there is an issue with the package I almost always loose my money, not at Pernia’s. I had a slight issue twice and both times it was resolved quickly and professionally. Recently I worked Riddhi, who resolved a product issue shortly after I noticed them post receipt of my items. Great buisness and even better clothes.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Diksha
Diksha
5.0

Reviewed 4 months ago

I ordered a dress online from Pernia Pop-Up. I spoke to one of their employees to get all the information regarding the dress I wanted to purchase as well as went over their return policy. As per their team’s recommendation, I chose to not avail any discount on the dress because I wanted to keep the flexibility to return it. I got the dress delivered in the US and it was surprisingly fast. I had ordered another dress from a different vendor as a back up which was delayed by weeks. Eventually I had to cancel the order with that vendor because even though I was following up with them multiple times every week I was not getting accurate updates on when the dress would be ready. I have to say that Pernia was much better in this regard. They met the delivery timeline that they had originally promised. Unfortunately though, the dress from Pernia did not fit which was worrisome because I did not have a back up. I reached out to Pernia regarding this and initially my experience with them was disappointing. I contacted Pernia within 24 hours of delivery to let them know about the issue. They refused to take it back and issue a refund. They also could not alter the dress for me because I was in the US. They offered a $50 store credit for alteration which I refused to accept. After multiple attempts of reaching out and trying to find a resolution, I was put in contact with Riddhi who was really able to turn this around for me. She made herself available and worked with us on finding a solution. Once she learned that I was going to be in India, she offered to alter the dress for me or issue a store credit if the dress was not made according to the size originally requested. On the day when I was supposed to drop the dress, she did not forget about me and proactively reached out, which was a nice touch and made me feel like she cared and truly wanted to help. She also reached out to the store proactively to let them know about my issue and filled them in on what they needed to do. She also told me who to ask for at the store which helped the whole experience very smooth for me. Luckily, my dress had enough margin to alter it. We were cutting very close to the event day so I needed it to be altered right. She understood the urgency and made sure that the dress was altered correctly as well as delivered on time. I was amazed by how fast the turnover from when the dress was dropped off to when it was delivered to me was. Thanks to Riddhi. If it wasn’t for her, I would not be leaving a 5 star review.

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Massara Al-Mafrachi
Massara Al-Mafrachi
5.0

Reviewed 5 months ago

Riddhi and Bobby were the best in customer service 🙌. Loved dealing with you and would definitely do it again, highly recommended 👌 Also items as described and as pictured with all details very nice and elegant. Thank you everyone, wonderful team

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Smirthi Selvaraj
Smirthi Selvaraj
5.0

Reviewed 5 months ago

Had a great experience getting our outfit made, special thanks to Riddhi for her assistance in getting the right measurements and her quick responses!

Nt
Nt
5.0

Reviewed 5 months ago

Hadrian made the ordering process easier and answered all my questions and concerns promptly! I had a great experience and would definitely order again!

karishma nandha
karishma nandha
5.0

Reviewed 5 months ago

Avantika and Aman made my shopping experience so seamless! They both were helpful with my queries and measurements. Thank you, I would definitely recommend Pernia to my friends and family.

Sarvani Burugapalli
Sarvani Burugapalli
5.0

Reviewed 5 months ago

Ridhi made my shopping experience at pernia pop up smooth and easy. She was very prompt in answering my queries and clarifying my doubts with designers and providing exact and accurate details. And also she made my return and alteration process of one dress also very easy from US.

Recommended for:
Quality of Work
Ritu Bontha
Ritu Bontha
5.0

Reviewed 5 months ago

Riddhi made my experience very enjoyable! She’s very attentive and responsive and took care of my alteration in a timely and efficient manner!

Karishma
Karishma
4.5

Reviewed 5 months ago

It was a wonderful experience talking to Riddhi. She was very helpful and quick to solve my issues. Will continue to shop with Pernia pop up online.

Recommended for:
Quality of WorkProfessionalismTrousseau Picks
Sonia Joseph
Sonia Joseph
5.0

Reviewed 5 months ago

Great options of bridal wear. Pooja who helped me with ordering and measurements was so patient with helping me figure out the right measurements. She eased my mind and always answered my questions. I was very happy with her!

Recommended for:
Quality of WorkProfessionalismBridal Lehengas
Rupi Dharni
Rupi Dharni
5.0

Reviewed 5 months ago

Pernia’s pop up shop is amazing! It’s my first time purchasing from an online site in India. Firstly, their selection looks amazing, they have a lot of variety. I needed my item sooner than the availability date on the website. I contacted them on WhatsApp and they assured me I would get my outfit delivered on time. I was hesitant because I needed it for a wedding, but the item arrived a day earlier than promised. The box was wrapped in strong plastic, and inside the box was a fabric bag, almost like a dust bag. Inside that was my outfit wrapped in tissue paper! I couldn’t believe how much care went into the wrapping! The outfit itself was gorgeous, just as it looked on the website! I can’t to wear it!!! I will definitely be purchasing from them again!!

Recommended for:
On Time ServiceProfessionalism
Nikkie  Singh
Nikkie Singh
5.0

Reviewed 5 months ago

Excellent service. I needed a part of my order delivered earlier and they were very helpful in organising this.

Recommended for:
On Time Service
SarahTee
SarahTee
0.5

Reviewed 5 months ago

Really awful company with terrible customer service. The more you speak to them the more you realise they’re just con artists. I’ve had one good experience and 4 awful ones after. One time they gave me credits to apologise after they altered several pieces very wrong- such as cutting a top short when I asked for straps to be lengthened..? For the latest issue, I bought a top from a designer that I bought from before, in the same size and it was complexity off. They refused to refund or exchange it, even through I got a standard size, they said it was technically customised as I bought it from a set - which is frustrating as I specifically said I wanted to be able to send it back if it doesn’t fit or swap it or something. Additionally the product quality as not satisfactory, which is not something you can tell you receive the item. They say it passed their quality checks before they shipped it but that means very little - my customer expectation of the quality for a £120 top is mine. If it doesn’t pass my quality I should be able to send it back, which is the legal consumer right in all countries. Riddhi Nagda, a very unpleasant customer service “manager”, is trying to tell me that the product has a different neckline so it would not be the same size..? It make no sense and the difference between the two tops is bigger than a two size difference, and they are both in the same size from the same designer. I think the problem is actually the designers fitting, I know other people that have said this designer Saaksha & Kinni, has different sizing for from the top to the dress to the bottom. However pernia is not assisting in correcting it or even offering a size swap. At first they offered a 25% credit I didn’t want credit at that time as I wanted to explore options for sending it back. However they weren’t willing to do that, tbeh wanted to alter it. Given my previous experiences, where out of 6 items, only one was altered to my instructions, so I didn’t feel confident to ship this item back and fourth to have more issues, so I said I would settle for the credits to which they are saying that is not possible anymore, and Riddhi, this vile woman is just making a bunch of illogical and unfair reasons for why it’s not possible and saying it’s my fault for being disappointed. Speaking to her is akin to speaking to a Trump supporter, no knowledge or facts, just childish and petulant comebacks. One of her reasons was that they fixed my issue in the past with credits so they’ve already done it once and don’t need to help me again- even though they acknowledged it was their error at that time, which was a completely different situation. She had no intention of resolving my issue with the product or providing good customer service. She’s just a petty woman, for a store that sells designer brands you would expect for good service.

Bhav
Bhav
5.0

Reviewed 5 months ago

One of the best sites to deal with. Very impressed with the customer service from all team members I’ve communicated with including Samad who recently helped me! Thankyou!

Recommended for:
On Time ServiceProfessionalismTrousseau Picks
Sajani Patel
Sajani Patel
5.0

Reviewed 5 months ago

Had the best experience ordering from here. Prompt service, great product, unique and beautiful dresses!! Have told all my friends. Will shop again.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Anjali Shah
Anjali Shah
5.0

Reviewed 5 months ago

Thank you to Riddhi Nagda for assisting me so swiftly. I wanted some extra beading for the blouse and she was able to source it for me from the warehouse and have it delivered to my home so that I can add them to the blouse. Brilliant customer service !

Recommended for:
Value for moneyProfessionalismLight Lehengas
NittaPrasad
NittaPrasad
5.0

Reviewed 5 months ago

Loved it!! excellent product💯 as per description. awesome customer service and support… can’t wait to wear it..

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Divya Gowthaman
Divya Gowthaman
5.0

Reviewed 5 months ago

Riddhi was extremely helpful in assisting me with my return. She was very prompt in her replies and made the whole process easy. She was courteous, patient, and great to work with!

Harman
Harman
5.0

Reviewed 5 months ago

Kuddos to Pooja for doing such an excellent job She did confirmed my measurements as well as made sure that my order does not get delay

Anjali Dhoundiyal
Anjali Dhoundiyal
5.0

Reviewed 5 months ago

SAMAD was extremely professional in communication. It was very easy to shop online with his assistance. Thank you Samad. Appreciate it

Recommended for:
Value for money
Manpreet Grewal
Manpreet Grewal
5.0

Reviewed 5 months ago

Riddhi was extremely professional and prompt. She was very clear in her communication and provided me an exact update on my order status. She made the experience very easy and smooth !!

Sabira
Sabira
5.0

Reviewed 5 months ago

Riddhi was so helpful with my query. She followed up with the designer to get answers to my questions and also made sure to check in with me several times. Riddhi was awesome! Riddhi was so helpful with my query. She followed up with the designer to get answers to my questions and also made sure to check in with me several times. Riddhi was awesome!

Recommended for:
Value for moneyOn Time ServiceLight Lehengas
Yaana mahboobani
Yaana mahboobani
5.0

Reviewed 5 months ago

Placed an order and needed assistance as urgent dispatch was required. Watsapped Ritika and got an immediate response wand solution to my querie. Very polite and professional 👍

Recommended for:
On Time ServiceProfessionalismTrousseau Picks
Nikit Aurora
Nikit Aurora
5.0

Reviewed 5 months ago

Had ordered couple of things for Navratri and the Early delivery request were accepted within friction of seconds and all thanks to Jigar who made it possible. Many Many Thanks

Anu Vellala
Anu Vellala
5.0

Reviewed 5 months ago

Riddhi was extremely helpful with the query I had in regards to my purchase. She was very responsive and pol in the process. Great experience working with Riddhi.

Recommended for:
ProfessionalismLight Lehengas
shruti dhadda
shruti dhadda
5.0

Reviewed 6 months ago

Amazing service very promising .. even the customer care people were really efficient and we'll spoken and helped with everything

Lynnette Martin
Lynnette Martin
5.0

Reviewed 6 months ago

I had to do an exchange in store credits and Riddhi assisted me. She was lovely, really patient and helped me throughout the process seamlessly. Highly recommend the customer service if assistance is needed. She was also fast to reply and responded to my queries and questions with alternatives. Thanks Riddhi!

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Arpana Parti
Arpana Parti
5.0

Reviewed 6 months ago

Samad was very helpful in exchanging my order and ordering it for the correct sizes, very responsive on the emails.

Recommended for:
Value for moneyOn Time ServiceLight Lehengas
Priyanka Jonna
Priyanka Jonna
5.0

Reviewed 6 months ago

Thank Jigar for your personal attention towards the order and also making sure the product is delivered before time. Will surely recommend Pernia's just because of the honesty and trust worthyness of You

Clive shalom
Clive shalom
5.0

Reviewed 6 months ago

I ordered a product which was supposed to be delivered in 20 months. But the team especially Samar did an amazing job and made sure I received the product in a week. Thank you so much!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Shiromi Jay
Shiromi Jay
5.0

Reviewed 6 months ago

Extremely helpful and courteous. Riddhi Nagda as very helpful and made sure my needs were met.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Hinal Patel
Hinal Patel
5.0

Reviewed 6 months ago

My blouse came too long, and Riddhi did a great job helping me have it altered before my brothers wedding. She was kind and understanding and gave me clear instructions. My blouse was altered and re-delivered with a quick turnaround. I highly recommend Riddhi for her services.

Recommended for:
Professionalism
Neha Dabas
Neha Dabas
5.0

Reviewed 6 months ago

Bought a necklace, bracelet and belt. Had to change the delivery address and Ashiya and Aman were great help and responded quickly to my request. It was a hassle free process.

Manizha
Manizha
5.0

Reviewed 6 months ago

Thank you for a whole team of Pernia’s Pop-up store. They are very helpful and very friendly, especially thanks to Ashiya for her great support to purchase and ship my order. Looking forward to our next cooperation. Greetings from Germany

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Sarah Joseph
Sarah Joseph
5.0

Reviewed 6 months ago

Ashiya Shaikh From Pernias Pop up was very helpful and help me with all my queries!! Good job

Recommended for:
Professionalism
Humza Master
Humza Master
5.0

Reviewed 6 months ago

Purchased these sneakers from Pernia Pop-up, was assisted by Pooja, Great service and extremely efficient.

Meera Bhula
Meera Bhula
5.0

Reviewed 6 months ago

Hiya I placed an order with Pernia Pop-Up Shop, had an issue with my order and I had a great response from Ashiya from the customer service team. She did her very best to help me overcome this issue and she came up with a solution. Long story short, her recommendation was to pick up in store when I arrive in Mumbai next month. This was a better option for me and she has already made sure my items will be ready for me to pick up in store. She has done an amazing job to help me and is still continuing to do so. Thank You Ashiya.

Recommended for:
On Time Service
Kamal Dhillon
Kamal Dhillon
5.0

Reviewed 6 months ago

I place and an order and Ashiya helped me for the delivery process. Great service Asyhiya. Keep it up the great work. Can’t wait to see my order. Thank you so much.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Jyot Grewal
Jyot Grewal
5.0

Reviewed 6 months ago

I had an issue with my blouse measurements and Riddhi was so helpful in helping me resolve the issue and offering a refund! Thank you Riddhi! Will be ordering again form Pernia Pop up shop! Always great customer service and amazing attitude!!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Natasha Solanki
Natasha Solanki
5.0

Reviewed 6 months ago

Fantastic service. Ashiya had Quick responses and good communication making the process of buying something I needed at short notice less stressful. Highly recommend them and will use again!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Azmeena Bandeali
Azmeena Bandeali
5.0

Reviewed 6 months ago

Excellent service. They always replied and sent pictures promptly. They made sure I was satisfied with the product and it arrived on time

Recommended for:
Professionalism
SumitraPenesar-McMenamin
SumitraPenesar-McMenamin
5.0

Reviewed 6 months ago

Riddhi was excellent in helping me with my queries and outfit sizing issue! Very efficient and thank you!

Pindy Johal
Pindy Johal
5.0

Reviewed 6 months ago

Ritkha and Anjali were very helpful in getting my order in time for the wedding. Beautiful outfits and fit so nicely! ❤️

Recommended for:
On Time ServiceQuality of WorkLight Lehengas
Meenu
Meenu
5.0

Reviewed 6 months ago

I ordered a ring which was too big for me and Riddhi went above and beyond to help rectify the issue. I received a ring to my liking and the communication was great while she made sure I was happy and the ring arrived fast. Thanks for the best customer service

Nita Vinson
Nita Vinson
5.0

Reviewed 6 months ago

Great customer service! I live in the US and ordered online from India for the first time. Everything was great except for one outfit which was bigger than expected. Riddhi was so great and extremely helpful! She kept in touch and was prompt with responses and I was able to exchange my outfit. I was pleasantly surprised and I will definitely order from them again!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Manpreet Kaur
Manpreet Kaur
5.0

Reviewed 6 months ago

It was my first time purchasing from Pernia’s Pop Up Shop. The items were dispatched and arrived very fast to the UK via DHL. I was worried there would be customs charge but there was not. The outfits were packaged brilliantly. One of the outfits top was tight and I needed to exchange. The customer service team reply very fast on Whatsapp. I was referred to Riddhi who sorted out the exchange for me who was reachable at all times and provided me numerous of updates. I would like to thank Riddhi & Vijay for their help as I received the outfit in time for the wedding & it fits perfectly! Thanks again Riddhi for being kind & helpful

Recommended for:
On Time Service
Bhavna
Bhavna
5.0

Reviewed 6 months ago

Had ordered couple of outfits, one of them was not stitched right. Wrote about it, Riddhi contacted me back to find a solution to the issue. She along with Vijay took care of the issue, they both were very helpful, prompt in replying back. Great customer service, thanks Riddhi and Vijay!

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Nausheen U
Nausheen U
5.0

Reviewed 6 months ago

Ashiya has been very responsive and helpful. Updates have been provided promptly whenever it was asked for. Big thanks to the Pernia team

Recommended for:
On Time ServiceQuality of WorkProfessionalism
BHAVNA
BHAVNA
5.0

Reviewed 6 months ago

Ashiya and Sonam were extremely polite and helpful at all times ….it was a pleasure to shop with Pernia !

Recommended for:
Quality of WorkProfessionalismTrousseau Picks
Dr Sabiha Mulla
Dr Sabiha Mulla
0.5

Reviewed 6 months ago

The worst website to shop. They run their business is some parallel world. Even for ready designer pieces they will reply that it is made to order. They probably alter the designer label sizes to match the weird sizing on their site. I’m a regular customer with a few brands and I’m sure of their brand sizing yet the Pernia’s team will say otherwise about the sizing. Such poor experience that I feel my money is simply stuck and lost to them.

Neal Modi
Neal Modi
5.0

Reviewed 6 months ago

Riddhi Nagda was extremely helpful! My outfit did not fit. She arranged for a pickup ASAP.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Arti
Arti
5.0

Reviewed 7 months ago

Helpful service! I live in Singapore and needed some fabulous outfits for my upcoming wedding. I had tight timelines and specifications to make sure it arrived in time. Riddhi went above and beyond to help me with my order (even on a Sunday!) to ensure I was able to order my outfits. Thank you so much Riddhi!!

Recommended for:
Quality of WorkTrousseau PicksLight Lehengas
Siona Vellurattil
Siona Vellurattil
5.0

Reviewed 7 months ago

Riddhi I’m helped me so much during this process. She responded quickly to all my messages and made this process so much easier for me!

Recommended for:
On Time Service
Mai ALOTHMAN
Mai ALOTHMAN
5.0

Reviewed 7 months ago

Riddhi was a great assistant, very helpful, and a quick response. She gave me a better idea and I accepted it for my good.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Dhiral P
Dhiral P
5.0

Reviewed 7 months ago

Customer satisfaction at its peak Helpful team There whatsapp conversation makes things easier.

Ahaan Bajaj
Ahaan Bajaj
5.0

Reviewed 7 months ago

ashiya was very helpful throughout the process and made sure product was upto mark and of good quality, she also helped in getting the product delivered on time

Recommended for:
Value for moneyQuality of WorkProfessionalism
Henna
Henna
5.0

Reviewed 7 months ago

I received a pair of Earrings which were unfortunately broken by the hook, I contacted Pernia’s pop up shop, Riddhi Nagda came to assistance, she listened to my problem and knew how much Iiked the pair of earring and sent me a replacement free of charge. I was really happy with her prompt customer service and action. Would really recommend ordering from this store, Riddhi was so attentive.

Recommended for:
Quality of Work
NB
NB
5.0

Reviewed 7 months ago

Great experience of purchase and exchange with support from Riddhi who was very prompt, efficient, responsive, polite and good communicator. Highly recommend seeking assistance from Riddhi

J. Murrell
J. Murrell
5.0

Reviewed 7 months ago

I came to leave a review to say that pernia's is an exceptional shop to order from! I have been looking for some rare, colorful, and glamorous outfits for myself because I wanted to integrate clothing into my everyday that felt very regal in its own way!!! And I think here, I found exactly what I was hoping for! And in the process, I have gotten to meet Riddhi, who is one of the customer support staff, and she has been exceptionally kind and helpful in every single way that I could imagine! She has literally been above and beyond in her customer service role with me, and I know that I could return here as a happy customer at any time! Because I have already returned to buy a number of times! And getting ready to place another order! I sent a few pictures of some of the things that I have purchased.

Recommended for:
Value for moneyQuality of WorkProfessionalism
Sarah M
Sarah M
5.0

Reviewed 7 months ago

Easiest shopping experience for custom Indian outfits. I had three custom orders for my wedding party and pooja was really patient while I got the correct measurements. I always appreciate the constant communication which is so rare with Indian clothing shops. Will continue to order.

Recommended for:
ProfessionalismBridal LehengasLight Lehengas
Jeevan Prabha Mehta
Jeevan Prabha Mehta
5.0

Reviewed 7 months ago

The Riddhi was very prompt and helpful and able to answer my questions adequately. I was highly impressed by the customer service. Thanks

Anu K
Anu K
5.0

Reviewed 7 months ago

I ordered a dupatta which wasn't part of the original order. It had to be ordered separately. I was contacted by someone named Riddhi who did an excellent job. She was on point, professional and followed up in a timely manner. I appreciated her promptness and felt like my order would be handled well. Thank you Riddhi - nice job!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Vivian
Vivian
5.0

Reviewed 7 months ago

The customer service was really excellent despite the fact that I was ordering from Saudi Arabia which is usually tricky. I ordered a designer item that wasn’t quite right for the event I was attending; it came quickly via DHL and they arranged for me to exchange it. I worked with an agent named Riddhi and she communicated over WhatsApp and was very helpful and responsive.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Shlaka Shlaka
Shlaka Shlaka
4.5

Reviewed 7 months ago

I had a great experience with them . I was little hesitant to order online , but their customer service makes sure that you are comfortable and happy. They answered all my queries on time. The only thing I would like to mention is with the measurements. It is hard to measure correctly online and they should have done on video call. My custom outfit is little lose but I am happy with the outfit and delivery.

Natasha Minhas
Natasha Minhas
5.0

Reviewed 7 months ago

I had amazing customer service I was quick and prompt they asked all the right questions to make sure my custom order would be perfect and they covered every base

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Minal Kapoor Agarwal
Minal Kapoor Agarwal
4.5

Reviewed 7 months ago

Got exceptional service from Pooja and Allan. They made sure about my measurementa. Kudos!

Recommended for:
On Time ServiceProfessionalismReplica Haven
Raychelle  Vasandani
Raychelle Vasandani
5.0

Reviewed 7 months ago

I needed an outfit urgently and Ashiya was able to help me with prompt srvice! First time shopping and too happy withy he service! Thank you! Will definitely shop here again!

Recommended for:
GownsReplica HavenLight Lehengas
amit
amit
5.0

Reviewed 7 months ago

Thank You Jigar for the best of the best customer service experience I have ever received from an online shopping site. Will surely contact you in future

ZiShan Servia
ZiShan Servia
5.0

Reviewed 7 months ago

It's been a few times since I shop with Pernia pop up , the customer service really help with all the sizing shipping and everything, special thank you for Asiyah one of costumer service that helped me a lot. I love all the design and the quality of the product is excellent.

Recommended for:
Quality of WorkProfessionalismBridal Lehengas
Preet Sawhney
Preet Sawhney
5.0

Reviewed 7 months ago

Ordered a suit for a function which I was not fully satisfied. Riddhi from pernia stayed on top of this and made the exchange the exchange process seamless till I was fully satisfied. Thank you Riddhi!!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Gauri
Gauri
5.0

Reviewed 7 months ago

Pooja and hiral are awesome! They did an amazing job with my order and made the process very seamless for me! They both made sure my measurements were correct and liasoned with the designers on my behalf! Will definitely shop here again!

Recommended for:
Quality of WorkTrousseau PicksBridal Lehengas
Feier Wang
Feier Wang
4.5

Reviewed 7 months ago

Riddhi was very helpful when I needed to exchange the products due to sizing reasons, thanks!!

MahaSwarita
MahaSwarita
5.0

Reviewed 7 months ago

I had ordered a sherwani for my husband to be worn for my sister's wedding. The outfit arrived with some stitching errors to the point where my husband couldn't put his hands through the sleeve. Local tailors (we live in the USA) wanted to charge $200 to fix it. I connected with Riddhi with Pernia's customer service who tirelessly worked with the designer to have the sherwani picked up by DHL, and to have the designer re-source the fabric, stitch a new sherwani and have it to us in perfect condition within less than 10 days. She was kind, understanding and efficient. I cannot thank Riddhi enough for her massive effort in making this happen!

Recommended for:
Bridal Lehengas
aliaz
aliaz
5.0

Reviewed 7 months ago

I was highly impressed by the customer service. They delivered before the day of delivery and were prompt to respond to my messages. I loved that they communicated with me at each and every step of the process. Happy customer!

Recommended for:
Bridal Lehengas
Saumya
Saumya
5.0

Reviewed 7 months ago

Customer support Rep Pooja is dealing with me and gave great customer service very happy with the responses...Love shopping with pernia

Jesal zala
Jesal zala
5.0

Reviewed 8 months ago

The piece which i ordered is amazing and the service and assistance provided by ritika and hadrian was mind blowing ..thank you so much for all the help😊

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Sanita Shapka
Sanita Shapka
5.0

Reviewed 8 months ago

I ordered several items through Pernia and all of them were beautiful! The fit wasn't perfect for two orders but thankfully they had margin space and can be altered locally. Riddhi was very helpful about checking the quality control reports for the orders and still offering me store credit as well as checking on my new orders. Really appreciate her customer service!

Recommended for:
Quality of WorkProfessionalismGowns
Archana Devi
Archana Devi
5.0

Reviewed 8 months ago

Had to get the product expedited since it was for an important function to be attended and Jigar Made sure it will reach before the deadline. Many Many thanks

Purvi
Purvi
5.0

Reviewed 8 months ago

My Review is for Pooja from Pernias studio Confirmed my order details,prompt service ✅

Chris
Chris
5.0

Reviewed 8 months ago

Customer support executive Ms Pooja got in touch with me for my custom order.. Thank-you for looking after my outfit!

Pupinderjit
Pupinderjit
5.0

Reviewed 8 months ago

Pooja made sure that my products were to be sent at correct address phenomenal service from pernias and staff.

Puneet
Puneet
5.0

Reviewed 8 months ago

Pooja was very alert with my order and taken every request promptly.

Sheenal Millar
Sheenal Millar
5.0

Reviewed 8 months ago

Detailed captured in an email and Jigar Makes sure that the products are safely delivered. Such a way to treat the clients just feels trusted

Sonya Gadhe
Sonya Gadhe
5.0

Reviewed 8 months ago

Just super fantastic work by Jigar for getting the requesting approved for a matching belt at the last moment and that too @ no extra charges. Such a humble person and super excited to flaunt the dress at the event ☺️

Neena Sethi
Neena Sethi
5.0

Reviewed 8 months ago

Initially was disappointed with the outfit but Jigar made sure that it's made exactly as pictured. Kudos to him

V ses
V ses
5.0

Reviewed 8 months ago

Jigar made sure that my order arrived in time for my event. Thank you for the great service!

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Yesha Shah
Yesha Shah
5.0

Reviewed 8 months ago

Thanks Jigar for a detailed call overnight to make sure the product is delivere to the correct address as there was a slight mistake with the same and for also expediting the product

Shalini
Shalini
5.0

Reviewed 8 months ago

Got exceptional customer service from Pooja ....really appreciate your efforts good shopping experience with pernia.

Thanasekaram Sinnathamby
Thanasekaram Sinnathamby
5.0

Reviewed 8 months ago

I recently put in a fairly large order for wedding outfits for a upcoming wedding. Ordering from overseas (Singapore), I was naturally a little apprehensive. My concerns were allayed by the outstanding service offered by Pernia's Pop Up Shop. My customer servce officer, Ritika, was simply outstanding. Ritika responded to my queries on WhatsApp very promptly regardless of time or day. She made me feel reassured that i was dealing with a reputable vendor who was customer focused. Am greatly looking forward to recieving my outfits and wearing them at the wedding.

Recommended for:
Quality of WorkProfessionalismTrousseau Picks
Ranjit Matharu
Ranjit Matharu
5.0

Reviewed 8 months ago

Pooja is excellent customer representative had great experience with her,this outfit is for one of my special occasion and I am so looking forward to receive and wear it.

Karishma Patel
Karishma Patel
5.0

Reviewed 8 months ago

Jigar has always been the most helpfull person whenrver we texted him for the order status. Thank u so much and we so much pleased with his attention to every details as well

Hay
Hay
5.0

Reviewed 8 months ago

The great thing about Pernia’s Pop Up Shop is the customer service and easy chat system. Ayushi and Jigar were both so friendly and helpful. They answered all of my questions promptly and were so good to work with. Thanks for all your help!

Recommended for:
ProfessionalismBridal LehengasLight Lehengas
Christine Lake
Christine Lake
5.0

Reviewed 8 months ago

super super glad to speak with one of the best people Mr Jigar Doshi and have his assistance on the order. I got to know about Pernia's Pop Up Shop from the bride for whose wedding I have to attend and people are more and more familiar with the website as they serve the finest India Attire globally.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
ANKIT KUMAR SINGH elecdual
ANKIT KUMAR SINGH elecdual
5.0

Reviewed 8 months ago

Best Customer Service ever! Anjali helped me quickly with my query . Thanks Pernia’s Pop-Up Shop

Recommended for:
Light Lehengas
Priya Bali
Priya Bali
5.0

Reviewed 8 months ago

Ordered a beautiful Sari and realized I did not read the dates correctly for delivery. Anjali was very quick to respond and got back to me within 24 hours to help so that I could receive my Sari on time for my event. Anjali was excellent and provided a really great customer service experience.

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Vincy C
Vincy C
5.0

Reviewed 8 months ago

Detailed information given on everything I had asked for by Miss Pooja Explained every thing clearly, satisfied with the service provided by pernias.

Bea Bains
Bea Bains
5.0

Reviewed 8 months ago

Riddhi provided excellent customer service. She did amazing job resolving my issue and was attentive to my needs. Thank you !

Hardeep
Hardeep
5.0

Reviewed 8 months ago

Very kind of Pooja who got connected to me for confirming my orders and measurements,worth shopping.

Mariya Ipli
Mariya Ipli
5.0

Reviewed 8 months ago

Ashiya was of great help. It is a lovely dress. So glad we shopped with Pernia.

Recommended for:
GownsTrousseau PicksLight Lehengas
Waleed Shahid
Waleed Shahid
5.0

Reviewed 8 months ago

Riddhi was very helpful with customer service and answering questions related to sizing.

Shashi
Shashi
5.0

Reviewed 8 months ago

Excellent service by Riddhi from Pernia pop up. After I was delivered wrong size for my lehenga, Riddhi handled my case. She was super prompt with the follow ups and made sure the entire experience was seamless. She immediately arranged a reverse pick up from my USA address at no additional charge. She also made sure I was delivered the right outfit in less than 2 weeks. She made the entire process so smooth while also being mindful of my event date and ensuring I get my outfit well before my event date. Truly appreciate the professional and sensitive approach towards customers. Thank you!

Preeti Kaur
Preeti Kaur
5.0

Reviewed 8 months ago

Excellent material perfect fitting. Happy client. Got so many compliments at the party. What else does a woman want pyar ke do shabd

Recommended for:
Quality of Work
Manavi kumar
Manavi kumar
5.0

Reviewed 8 months ago

What an amazing website pernia pop up shop is 🤩 Customer service is so damn efficient and fast. Anjali was so quick and helpful in resolving all my queries and updates about order placement. I’m sure pernia will beat Amazon some day. Ive purchased krta and anarkali sets from multiple designers with scakhi being my personal favorite. Pernia also has online tracker to check at which step outfits are currently at. Kudos to pernia team and anjali. I recommend this legit amazing website to everyone to give it a try.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Satyadeep
Satyadeep
5.0

Reviewed 8 months ago

My communication was with Ms Pooja she helped me alot ....as she co-ordinated with me very well would love to shop again with this experience.The staff is very helpful I am truly obliged!!

Amarese
Amarese
5.0

Reviewed 8 months ago

super quick customer satisfaction from pernias and staff is very helpful,Pooja was good to deal with.Got great after sale service.

Shruthi Anbarasu
Shruthi Anbarasu
0.5

Reviewed 8 months ago

https://www.productreview.com.au/reviews/3714ef7a-04d2-533b-b89e-8546406148d3 Do NOT do business with this company: Very bad customer care (no replying to your messages) Products bad quality (they have nothing to do what is shown on there website) The customer care manager and general manager do not respect the agreed datelines!!! This company is a hoax go to Ensemble India or Oogan which have a flawless service. Avoid Pernia’s Pop-up Shop by all means! See pictures: Supposed to be a translucent organza jacket - final result raw silke - Supposed to be straight leg pants final result Jodhpur pants

Alex
Alex
5.0

Reviewed 8 months ago

Pooja is a gem of a staff , she helped me with every details requested by me, she was trying to get in touch with me since couple of days,I wasn't available everytime however she was patient with me and the experience was very pleased.

Sophie Mahmood
Sophie Mahmood
5.0

Reviewed 8 months ago

This was my first time ordering an outfit online and I needed to exchange my outfit for a different size, and Riddhi was very helpful and easy to work with going through the exchange process, and helped me in a timely manner. Thank you so much!

Sunisha
Sunisha
5.0

Reviewed 8 months ago

I'd like to commend Jigar with Pernia's Pop Up Shop for going above and beyond to help me with my Order. With coordination with the designers to get the right size and addressing shipping issues. Appreciate it very well

Krupa
Krupa
5.0

Reviewed 8 months ago

All thanks to Pernia's Pop Up Shop for getting products as shown on the website and also to be mentioned Jigar who helped in getting it fixed the minor issues before getting it delivered

Alisha
Alisha
5.0

Reviewed 8 months ago

Efficient and best service Ms.Pooja gave me quick updates.

Kasshyap Ganesh
Kasshyap Ganesh
5.0

Reviewed 8 months ago

Riddhi made our experience shopping with Pernia’s Pop-Up Shop a pleasure. Especially when exchanges and alterations were needed, she worked closely with us across the many miles. Well done, and thank you!

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Dipti Mohan
Dipti Mohan
5.0

Reviewed 9 months ago

Remarkable customer service! I received constant updates regarding the shipment. It was packed very well and the salwars look amazing

Recommended for:
Quality of Work
Lovely Sirinarang
Lovely Sirinarang
5.0

Reviewed 9 months ago

Excellent Service! It was a great service by Ashiya. Shopping with Pernia has become much easier as my sister’s wedding is coming up. Thank you Ashiya 😊

Abhishek
Abhishek
5.0

Reviewed 9 months ago

My Order was not processed after placing the order spoke to Pooja she explained me very well on the required measurements very prompt and helpful staff

Oliver Lubbock
Oliver Lubbock
5.0

Reviewed 9 months ago

Very happy with customer service, constant updates about delivery timing and lots of help offered.

Shreyas
Shreyas
5.0

Reviewed 9 months ago

Ashiya was very helpful with my questions and concerns regarding my order. She was quick to reply and assist me with my order. I needed help with changing my delivery address and Ashiya was able to assist me with the change. It was easy to work with her!

A
A
5.0

Reviewed 9 months ago

Pernia's Pop Up Shop puts all the best designers in one place and makes it simple to find the perfect attire for any occasion. I had been searching for that one dress for a wedding and found it! Came on time and was exactly as pictured. But the best part- and the most important- is the customer experience. I received the best customer service ever by Riddhi. She was very helpful and took the time to answer all my questions. She showed genuine interest in my concerns. Based just of this interaction- I will be purchasing all my special occasion dresses from here because I know I will have an excellent experience from the moment I place the order to the time it's delivered and beyond. Thank you Riddhi.

Recommended for:
Quality of WorkProfessionalismGowns
Pinky kuber
Pinky kuber
5.0

Reviewed 9 months ago

Pooja was in contact with me from day one She explained me every single detail as I was confused with my size she even gave me bifurcation of my measurements of last orders and current orders which I had requested her to follow.very hardworking agent... she did spoke with me everytime I texted her inspite of the difference in time zones she was available for me,very very thankful. Appreciated!

Kanishka Bhagotra
Kanishka Bhagotra
5.0

Reviewed 9 months ago

Ridhi was very helpful getting my garment altered and very quick

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Snehal Patil
Snehal Patil
5.0

Reviewed 9 months ago

I had a fantastic experience with Riddhi from the customer service team at Pernia's Pop-Up Shop. When I reached out regarding a blouse that didn't fit, Riddhi provided exceptional assistance. She was attentive, knowledgeable, and went above and beyond to help resolve the issue. Her excellent customer service skills made the entire process smooth and stress-free. I highly recommend Riddhi and the customer service team at Pernia's Pop-Up Shop.

Recommended for:
On Time ServiceTrousseau PicksBridal Lehengas
Ruben
Ruben
5.0

Reviewed 9 months ago

The team is very prompt and helpful As they called me for confirming my shipping details as there was some issue with my order,Pooja called me up and has arranged for the delivery The product is so up to the mark. A happy customer of Pernias and definitely shop again and recommend to others as well.

Nitin
Nitin
5.0

Reviewed 9 months ago

Pooja has been a great help. Good customer service experience with her

hiral nayi
hiral nayi
5.0

Reviewed 9 months ago

Got in touch with pooja for order updates, she is quick and undoubetly an asset to the company.

Minakshi
Minakshi
5.0

Reviewed 9 months ago

I have been ordering from Pernia’s for weddings and my upcoming wedding in the fall. The customer service is so wonderful, they get back to you quickly and are polite and friendly. This is so rare and I haven’t had this kind of customer service with other Indian fashion companies. I wanted to shoutout Ashiya! She was so kind and helpful. I will be ordering again soon from Pernia’s. Thank you!

Recommended for:
ProfessionalismBridal LehengasLight Lehengas
Niruban Jeyakumar
Niruban Jeyakumar
5.0

Reviewed 9 months ago

Riddhi Nagda assisted me with ordering a tux jacket. Initially the jacket arrived in the wrong size however she worked promptly to re-send me a new one. Will contact her again for future orders.

Recommended for:
Value for moneyQuality of WorkProfessionalism
Neha Sheikh
Neha Sheikh
5.0

Reviewed 9 months ago

Anjali was very helpful and I liked their overall services. I recommend it 100%

Recommended for:
On Time ServiceProfessionalismTrousseau Picks
Sarah Almozayen
Sarah Almozayen
5.0

Reviewed 9 months ago

Ashiya was very kind and helpful however what I liked about them they were so clear about everything before even the payment.

Recommended for:
Professionalism
Kruti Dharsandiya
Kruti Dharsandiya
5.0

Reviewed 9 months ago

Ordered the Deepika Arora custom tailored outfit from Pernia's and it was just true to the sizing and was the show stopper for my Sisters engagement party. Thank u Jigar for being to much helpfull and getting it delivered on time

Recommended for:
Value for moneyOn Time Service
Shareen Singh
Shareen Singh
4.5

Reviewed 9 months ago

I ordered a lengha and sari for my wedding. Ashiya was very helpful when I followed up on the status of my order, and was able to provide me an update on both items. She organised to send them to me in Australia very quickly, and I received both items with no issues. I was very pleased with Ashiya's responsiveness and communication.

Recommended for:
ProfessionalismBridal LehengasLight Lehengas
Benita
Benita
5.0

Reviewed 9 months ago

Purchased a Lehenga Set from Pernia's Pop Up Shop and Jigar was quick to share the updates of the order

Rachna
Rachna
5.0

Reviewed 9 months ago

I have had a wonderful experience with Pernia! Specifically, working with Riddhi has been a stress free process. She is professional and responds to all my inquiries in a timely manner.

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
Laurena Hira
Laurena Hira
5.0

Reviewed 9 months ago

Samad was very helpful in helping me find my order. Within minutes I received an update and expected arrival. Great service!

Recommended for:
Professionalism
Raima
Raima
5.0

Reviewed 9 months ago

Originally didn't like the product as it was not made as per advertised. However Jigar took the initiative to share some alternate products which they had ready to be shipped and he made sure the right product is being dispatched without any hustle.

Arunima
Arunima
5.0

Reviewed 9 months ago

Very much happy with the customer team member Jigar as the images were shared and the product was dispatched within few minutes

Megha
Megha
5.0

Reviewed 9 months ago

Pooja D constantly is following up for my outfit it is slightly delayed but Thanks for all your efforts..

sonal piparsania
sonal piparsania
5.0

Reviewed 9 months ago

Good customer support assistance… Good customer support assistance provided by Riddhi. She helped me track and share updates for an urgent request.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
RoopseeAhluwalia
RoopseeAhluwalia
5.0

Reviewed 9 months ago

Thankyou Pernia for making effort to ship my order on time, even I placed my order late and still got it on time (in 3weeks from India to Vancouver). I loved the quality and color was exactly the same as shown in pictures on website. I got many compliments 😊 I highly recommend Pernia's Pop-Up Shop👌👌 Dress was $342 + Custom fee $133 Total paid $475 Totally worth it👍 I'm very happy with my purchase & immaculate customer service.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Anita Akerkar
Anita Akerkar
5.0

Reviewed 9 months ago

Great return experience I have been a customer of pernia's pop up shop for a few years now. Recently. I actually had to return something due to an issue with the item. It's when you have to return something that you really understand good customer service. Priti was excellent in being responsive and quick to provide me with a return label and place a new order.The other complication was that I needed this item pretty quickly and she has promised to deliver by placing the order very quickly.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Aditi Doshi
Aditi Doshi
5.0

Reviewed 9 months ago

Pooja was so helpful she went above and beyond to help me as the outfit i selected for my son was not as per his height but she spoke to the designer team and made sure that they make the changes as per my request. Thankyou so much !

Suna Reddy
Suna Reddy
5.0

Reviewed 9 months ago

Pooja from pernia pop shop helped me with changing the size of the dress i ordered speedy replies from her and got faster solutions.

Sunaina Swaminathan
Sunaina Swaminathan
5.0

Reviewed 9 months ago

Awesome collection online and offline. Thanks to the team member Jigar Doshi for Reconfirming the measurements at the last moment since it was a wedding dress and had to be made the best

Monica M
Monica M
5.0

Reviewed 9 months ago

Had some rpice related issues and Jigar was quick to respond and clear the doubts on the calls even being too Late in India. Thats how you deal with customers abroad, such a wonderfull experience

hardika
hardika
5.0

Reviewed 9 months ago

I bought a sherwani from Pernia. The sherwani was excellent quality except the colour was wrong. I contacted Customer Services at Pernia and was put through to Riddhi Nagda who went an extra mile to help me exchange it for another one. There was a lot of back and forth and Riddhi was very patient and did not falter once. I’m very impressed at the way she conducted herself. I’m looking forward to receiving the replacement sherwani. Well done Riddhi! You saved my dilemma!

SimranGill
SimranGill
5.0

Reviewed 9 months ago

Highly recommend Pernias Pop up store - the service provided by Ashiya is always amazing!

Aneeta Singh
Aneeta Singh
5.0

Reviewed 9 months ago

The customer service I received from Riddhi helped turn an otherwise poor experience to a wonderful one. I was surprised to receive an outfit that was extremely oversized, meaningfully larger than the size dimensions shared by the Pernia team in a prior conversation. When I contacted customer care, the team responded immediately. The case was passed on to Riddhi, who took great care in understanding the exact issue and learning about tailoring/measurements. She then went out of her way to explain the problem to the designer and ensure they would tailor a new piece to the right dimensions- advocating on my behalf. I’m looking forward to receiving the new outfit - the return process was simple, Riddhi made sure to understand and address the problem, and because the sizing was off by no fault of mine, made sure to waive the restocking fee.

Recommended for:
Quality of WorkProfessionalism
Mailo Zayas Zafra
Mailo Zayas Zafra
5.0

Reviewed 9 months ago

Ashiya's attention has been surprisingly professional and very fast intervention. I have to congratulate you for having staff like this in your company. Today it is a lucir y service to find people so committed to serving the public

Recommended for:
Professionalism
R.Balakrishnan
R.Balakrishnan
5.0

Reviewed 9 months ago

R.Balakrishnan I am very happy to receive my order and the item is excellent and elegant. I am happy at the services rendered by the team in accelerating the prompt response to deliver I rate the service 5 out of 5.

Recommended for:
On Time ServiceQuality of WorkLight Lehengas
amber saya
amber saya
5.0

Reviewed 9 months ago

I ordered multiple outfits for wedding events; one of them did not fit and I needed to exchange it before a wedding. Even though I contacted them almost 2 months later, they still helped me to exchange it for the correct size. They really treated the situation as their top priority. Riddhi was always professional, courteous and always got back to me immediately and truly resolved the issue asap- even being that I am out of the country. I was very impressed. The clothing is great quality and as pictured, but I really appreciate the excellent customer service. This is what sets them apart. I will continue to shop and refer my friends here.

Recommended for:
Value for moneyOn Time ServiceBridal Lehengas
Emilie
Emilie
5.0

Reviewed 9 months ago

Pooja D is great with her communications She was in touch with me and received faster replies . quick and smooth customer service,i would want to deal with her in future as well with my orders.

Shakti singh
Shakti singh
5.0

Reviewed 9 months ago

Brilliant experience with Pernias so far Pooja was assisting me and was helpful in dispatching my orders .

Paige Stevens
Paige Stevens
5.0

Reviewed 9 months ago

Had mentioned the address wrong on the order, just emailed the team ta Pernia's and it was updated in a flash and also received the confirmation. Thank you Jigar will surely contact you further

Shannon Nambiar
Shannon Nambiar
5.0

Reviewed 10 months ago

Riddhi ensured I was able to get my reception Lehenga exactly how I wanted it! She put in all efforts to make sure I was completely satisfied with my service !

Recommended for:
On Time ServiceQuality of WorkBridal Lehengas
Rav Kodali
Rav Kodali
5.0

Reviewed 10 months ago

Apart from some excellent merchandise, was really impressed with their customer support. The agent who was helping me (Anann) was very courteous, prompt, and meticulous with the follow ups. Can’t wait to receive their world-class products! Best Regards, Rav.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Tushar More
Tushar More
5.0

Reviewed 10 months ago

Riddhi did a phenomenal job in helping me with my issue. Despite all the troubles and difficulties, I was having with wanting to exchange an item, Riddhi was able to make sure that the problem was solved. She went above and beyond and if there was a reason for me to keep purchasing from Pernia's it is customer service like what Riddhi provided. Thank you for helping me out!

Pragya Garg
Pragya Garg
0.5

Reviewed 10 months ago

I am deeply disappointed with the treatment I received from this establishment, despite having worked there for three years. I placed an order for my outfit ten months in advance, but they delivered the wrong color. Although the outfit was beautiful, it was in the same color I had chosen for my wedding, which was unacceptable. My mother showed the pictures to the salesperson, Priyanka, who initially disagreed, which was surprising as the mistake was clear. After waiting for an additional three months, they sent me an old, torn piece that appeared to be a sample. Naturally, I refused to accept it and requested a refund. However, they denied the refund and suggested I shop for another outfit, which was not feasible as I was in the states at the time. Upon my return, just before the wedding, they assured me that a new outfit would be delivered within two weeks. However, they avoided my calls and only addressed the issue one day before the event when I visited their store for alterations. The entire experience was extremely unpleasant, and I was dismayed by the lack of apology for the inconvenience and frustration they caused me.Source

IshmamHasan
IshmamHasan
5.0

Reviewed 10 months ago

Riddhi and Pernia's were great to do business with. I had an issue with my order after the product was shipped to me. After telling them about the issue, the team did a great job of going through a proper process to fix the issue. They were super communicative and timely with their responses. They are very easy to work with and have really good customer service.

Sapna Sharma
Sapna Sharma
5.0

Reviewed 10 months ago

Riddhi was very helpful and prompt in replying messages!

Anishka Saigal
Anishka Saigal
5.0

Reviewed 10 months ago

Jigar has been the best Man i connected with on Pernia's. He delivered both the outfits on time and they were just beautiful altough one of them was a major delay but it was definitely a wait for that time. All and all thanks to Jigar for fulfilling the order right before the time

Kaur Mads
Kaur Mads
5.0

Reviewed 10 months ago

Anann was great! In light of the fact that I was in a hurry to receive my wedding jewellery, she made sure that it arrived on time. Furthermore, I was greatly impressed with the promptness of the response and the professionalism of the customer service

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Bhavani Prabha
Bhavani Prabha
4.0

Reviewed 10 months ago

Riddhi from Pernia’s went above and beyond to help me. She’s extremely responsive, helpful and accommodating . The only reason I am giving 4 stars is due to pernia’s return policy refunding their customers in the form of store credit instead of refund back to original form of payment

Recommended for:
On Time ServiceReplica HavenLight Lehengas
cassandra marde
cassandra marde
5.0

Reviewed 10 months ago

great experience with Pernia shop. Thanks to Anann for the responsiveness of the assistance

Recommended for:
Bridal Lehengas
Rena Bains-Tumber
Rena Bains-Tumber
5.0

Reviewed 10 months ago

I always have the best experience with pernias. The customer service is top notch.

Gabriela
Gabriela
4.5

Reviewed 10 months ago

Thank you for keeping in touch ,would like to mention this feedback for pooja d as she was phenomenal in keeping track to my order and give me timely updates.

Praveena Kumar
Praveena Kumar
4.5

Reviewed 10 months ago

I ordered a saree and an outfit. Ashiya was assigned to me for custom order. The quality is very good. The sizing was a bit off but overall good. I would have liked a little bit more assistance with the measurements for a better fit.

Recommended for:
On Time ServiceQuality of Work
Ketki M
Ketki M
5.0

Reviewed 11 months ago

I ordered 2 outfits - one for me and one for my partner. One of the outfits was fully custom made. Anitha from Pernia assisted me end to end, giving great advice and suggestions. She was patient, willing, and enthusiastic. Furthermore, Riddhi contacted me about an escalated enquiry and assisted me with all my questions. She also went above and beyond in offering to help me with my future orders. When I informed her my mother had flown into India for shopping at Pernia, she also offered her help. I cannot recommend this store enough. Planning a wedding is so stressful already but Pernia have made outfit shopping a breeze!

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
Henna K
Henna K
5.0

Reviewed 11 months ago

Ritika had done a wonderful job of providing prompt and respectful customer service. My inquiry was attended to almost immediately, and thorough details were provided to me as to when my order will ship. I have not received my order yet hence why I cannot provide feedback on the quality of the products itself, but the customer service was very well. I was very happy with the customer service.

Recommended for:
On Time ServiceProfessionalism
Parveen B
Parveen B
5.0

Reviewed 11 months ago

I had a wonderful experience working with Riddhi. One of my outfits the dupatta did not quite match, and the team was so helpful in sorting it out and getting the right one made. Riddhi was attentive and prompt in following up. Definitely gives me confidence in ordering from Pernia’s!

Shanti Nair
Shanti Nair
5.0

Reviewed 11 months ago

Had a great experience. From usa it was tough to decide how to order anything . Samad helped me and kept me informed. Thank you Samad for your help. Truly appreciated Shanti

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Punam Ohri-Vachaspati
Punam Ohri-Vachaspati
5.0

Reviewed 11 months ago

Great customer service. Anjali was super helpful and responsive. Thank you!!

Monika Singh
Monika Singh
5.0

Reviewed 11 months ago

Very Nice Customer service. Anjali helped me with the query I had. ThankYou:)

Recommended for:
On Time ServiceQuality of WorkLight Lehengas
Thuraya
Thuraya
5.0

Reviewed 11 months ago

The best customer service I have had. Thank u Anjali and all Pernia’s team for this amazing service.

Recommended for:
GownsBridal Lehengas
Amyna Jalal
Amyna Jalal
5.0

Reviewed 11 months ago

Loved all my outfits and Ms.Anjali made sure I get my outfits on time. Thank you!

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Sonam Patel
Sonam Patel
2.0

Reviewed 11 months ago

This was my first time ordering from Pernia's and I would say their customer service and policies need to be improved. It took a few days initially to even place my order due to the confirmation needed and time zone differences. The only way to contact is messaging via Whatsapp, no email address or international phone call # either. There were no updates given or time estimates for shipping and the package arrived after said date frame. Once I opened the package, the item was definitely not like what was described and pictured on the website. I even confirmed my sizing (Small) with the customer service reps before ordering, but the outfit was HUGE in person. Of course when I asked about returning, Pernia's rep was no help. So we had to pay even more locally to get it altered. There was so much extra fabric than shown on the model in online photos. We had to get about 12 inches cut off and the length was so long (even with heels) that the beads dragged on the floor. I was not satisfied with the entire process - from ordering to receiving the outfit, which was not cheap to say the least. The only reason I am giving even 2 stars is because the fabric and print design was nice. Otherwise, highly disappointed and will not be ordering from here again. Please improve your customer service, pricing, and setting proper expectations rather than misleading customers with inaccurate photos and descriptions on the website.

Pratibha Malhotra
Pratibha Malhotra
5.0

Reviewed 11 months ago

Ashiya has been of great help Truly well deserving to be promoted :)

Recommended for:
On Time ServiceTrousseau Picks
Sunita Prasad
Sunita Prasad
5.0

Reviewed 11 months ago

I only placed my order yesterday and I’m very impressed with the communication and updates regarding my order so far. Thank you especially to Ashiya for keeping me posted. Looking forward to hearing from you again soon, Ashiya.

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
shailvee jain
shailvee jain
5.0

Reviewed 11 months ago

I'm so happy with my experience with Pernia's Pop-Up Shop special thanks to Hadrian & Ritika for their promt reply and help

Kilambi Aswitha Sai
Kilambi Aswitha Sai
5.0

Reviewed 11 months ago

Ashiya helped with my order and did a great job with measurements, shipping on time and to correct address! Thank you Ashiya :)

K J
K J
5.0

Reviewed 11 months ago

I was very happy with Pernia’s. They have excellent customer service. I had a slight problem with my order but customer service especially Riddhi helped me correct the issue with very good response times and efficiency. I would definitely buy from them again. Thank you so much for all your help with my wedding.

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
Meera Keshav
Meera Keshav
5.0

Reviewed 11 months ago

Ashiya was amazing! She did a wonderful job on my outfit! Got the measurements exactly right.

Recommended for:
Quality of WorkBridal LehengasLight Lehengas
Sabeena
Sabeena
5.0

Reviewed 11 months ago

Riddhi was excellent in helping me with my needs. I'm happy with the phone conversation I had with her. She answered all my questions. Date of experience: April 05, 2023

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Sugantha Sundar
Sugantha Sundar
5.0

Reviewed 11 months ago

Riddhi at customer service went above and beyond to help me with an order She was very professional and did any amazing job Please ask for her when you make purchases

niti walia
niti walia
5.0

Reviewed 11 months ago

Riddhi is an amazing representative and asset to this company. Any time i had a question she has been able to reach out and answer my concern. Riddhi you are an absolute gem!

Noah C
Noah C
5.0

Reviewed 11 months ago

Perina’s pop up shop has excellent service. Working with Riddhi Nagda has provided me with a stress free experience when ordering and exchanging for a larger size for my wedding. Would highly recommend this place.

Huma Ansari-Haque
Huma Ansari-Haque
5.0

Reviewed 11 months ago

Riddhi from customer service at Pernia’s was super responsive and reassuring in assisting me with a custom order issue. She communicated effectively and respectfully and resolved the problem in a timely manner and to my satisfaction. Will definitely buy from Pernia’s again!

Andrea Ambor
Andrea Ambor
5.0

Reviewed 11 months ago

I needed to change the delivery address on my order and Samad was very quick and efficient! Samad even sent me a picture of the corrected address, excellent service! Thank you!

Recommended for:
Value for money
Ranbir tyagi
Ranbir tyagi
4.5

Reviewed 11 months ago

This is my second time ordering from pernia's, my engagement and bridal lehengas are both from their website, and must say, I m in love with their collection. Gonna shop again soon💕

Recommended for:
Trousseau PicksBridal LehengasLight Lehengas
Shaheeda Ismail
Shaheeda Ismail
5.0

Reviewed 11 months ago

Amazing team especially Samad who went the extra mile to liaise with the designers to Expedite my orders in time for Eid. He constantly provided me with updates. Great service :)

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Ashni D.
Ashni D.
4.0

Reviewed 11 months ago

We got our outfits for a wedding through the pernia website and they look amazing. Their quality is incredible! I had a stitching issue on the saree I ordered and the lady from the designer team, Ridhi, was kind enough to assist me for an exchange. Prices are up there but you're getting your money's worth!

Recommended for:
Quality of WorkProfessionalismReplica Haven
Samara Melwani
Samara Melwani
5.0

Reviewed 11 months ago

Great products and amazing service! I'm having a wedding this year and have ordered the majority of my clothing and accessories from Pernia. Everything arrived early if not on time. For one product I ordered a medium instead of a small and a representative from Pernias (called Riddhi - she is amazing!) contacted me on whatsapp and very kindly handled the whole process for me smoothly and quickly. Riddhi has been a lifesaver for my wedding clothes! I would highly recommend :)

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Haya Khirfan
Haya Khirfan
5.0

Reviewed 11 months ago

Love the service! I reached out to them to have my sharara set shipped for me early for an event, and they were extremely helpful, also through the tracking process (thanks to Samad!).

Recommended for:
Professionalism
Shaveen Benberu
Shaveen Benberu
5.0

Reviewed 11 months ago

I had ordered a lehenga, arrived earlier than expected and amazing quality! The lehenga top was however slightly tight, Riddhi provided amazing and quick service to get it sent back to the designer to loosen and also took account the urgency of my event date and constantly checked in and worked super hard to get it all sorted on time. I am so so happy with the service and care provided by Riddhi!

Recommended for:
Trousseau PicksBridal LehengasLight Lehengas
Anushree Banerjee
Anushree Banerjee
5.0

Reviewed 11 months ago

Samad was very responsive and helpful. will definitely keep in touch with him as my order comes through.

Siddika Jessa
Siddika Jessa
4.5

Reviewed 11 months ago

I was really impressed by Suraj who helped me to price match the suit I had just ordered. Looking forward to receiving my shipment soon.

Recommended for:
ProfessionalismReplica HavenLight Lehengas
Danika Patel
Danika Patel
5.0

Reviewed 11 months ago

I’m ordering my second outfit from here and so far everything has been a wonderful experience!

Lama fahad
Lama fahad
5.0

Reviewed 1 year ago

Good customer service by Samad, quick responses to my inquiry, I appreciate it.

Recommended for:
Gowns
Hasan Syed
Hasan Syed
5.0

Reviewed 1 year ago

I ordered a dress from Canada for Eid but estimated shipping time was after eid. But Samad went an extra mile to make sure my dress will arrive before Eid . He contacted the designer to expedite my shipping timeline. So happy with the service at Pernias pop up shop. Thank you so much Samad ! Keep up the great work !

Recommended for:
On Time ServiceTrousseau PicksLight Lehengas
Anika An-noor
Anika An-noor
5.0

Reviewed 1 year ago

I needed assistance with the products, and also needed urgent delivery. Anjali and Avaantika helped me out with the entire process, making it very simple. Very happy with my purchase.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Mahazabin Faria Khan
Mahazabin Faria Khan
5.0

Reviewed 1 year ago

Riddhi is a very good customer rep. She is responsible, respectful and knowledgeable. She helped me with everything I needed. She is an asset to Pernia, I wish her success in life.

Katelyn Sprague
Katelyn Sprague
5.0

Reviewed 1 year ago

Needed to exchange an order and Riddhi was very helpful and responsive!

Nia Dennis
Nia Dennis
5.0

Reviewed 1 year ago

Samad was great about responding and giving order status updates. Also helped me find the best possible rebate for the items I was ordering which was nice

Recommended for:
Value for moneyProfessionalismLight Lehengas
Kavya M
Kavya M
5.0

Reviewed 1 year ago

I’m truly like how attentive Pernia’s is with their quality and customer service, shout out to Anjali for helping me on all my orders!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Nida Fazalbhai
Nida Fazalbhai
5.0

Reviewed 1 year ago

I had an amazing experience with the team! My outfit came on time and looked just like the picture. Thank you so much! I will be placing my next order very soon!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Libby Te
Libby Te
4.5

Reviewed 1 year ago

Ashiya was highly communicative and kind. There was only one instance where I had to follow up but overall she provided good customer service and I am very excited to receive my saree

Recommended for:
ProfessionalismBridal LehengasLight Lehengas
Stephanie Simon
Stephanie Simon
5.0

Reviewed 1 year ago

Ashiya has been very helpful and responsive throughout the entire process. She provided good feedback and was knowledgeable. I look forward to receiving my outfit, and hope to purchase more from Pernia’s soon!

Mishtah Ratanjee
Mishtah Ratanjee
5.0

Reviewed 1 year ago

Ashika was excellent and very helpful. Great place to shop.

Anbar Zaheed
Anbar Zaheed
5.0

Reviewed 1 year ago

Ashiya has been very helpful and responsive throughout the entire process. I look forward to receiving my outfit, and hope to purchase more from Pernia’s soon!

Recommended for:
On Time ServiceProfessionalismTrousseau Picks
Kal
Kal
5.0

Reviewed 1 year ago

Brilliant customer service. Waiting customized proDucts!

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Rana Gathia
Rana Gathia
5.0

Reviewed 1 year ago

I ordered outfit from pernia’s online shop, RIDHI was soo helpful and very professional in her approach.i will definitely order more from this website

Divya
Divya
4.5

Reviewed 1 year ago

Very helpful! Assisted me through out the process!

Recommended for:
ProfessionalismReplica HavenBridal Lehengas
Anjali Lalani
Anjali Lalani
5.0

Reviewed 1 year ago

I had pernia do the alterations as well, and although it was quite off in waist due to a mis-communication in measurement, their customer service was great. Riddhi Nagda chatted with me on WhatsApp and via phone and helped me resolve the issue. She reassured me that they wanted to make sure I was happy with my order. Their customer service is great and outfit came stitched very high quality. Highly recommend them.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Rachana
Rachana
5.0

Reviewed 1 year ago

Riddhi Nagda was such a great help. It was great working with her in solving the issue. Totally happy with my outfit really love it!

Recommended for:
On Time ServiceProfessionalism
Krutika Jadhav
Krutika Jadhav
5.0

Reviewed 1 year ago

I would like to thank Riddhi, with all her hard work and dedication towards her work! I really appreciate her and her hard work.

Recommended for:
Value for moneyQuality of WorkProfessionalism
Sandeep Channa
Sandeep Channa
5.0

Reviewed 1 year ago

Hi…just to let you know I received my parcel today. Just wanted to say thank you so much to Anjali and Ritika for your service. You guys have been super amazing and the customer service has been impeccable. The piece is absolutely stunning 🤩 Will 💯 be ordering from you again in the near future xx

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Archna Patel
Archna Patel
5.0

Reviewed 1 year ago

Riddhi at Pernia’s Pop Up gave me a five star experience. When I had concerns about some of the items I wanted to exchange, Riddhi was quick to respond and resolve the issue promptly. Her professionalism and expertise and genuine care for customers made my shopping experience truly memorable. I highly recommend Riddhi and Pernia’s Pop Up for anyone looking for high-quality Indian clothing and exceptional customer service.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
suma bhatia
suma bhatia
5.0

Reviewed 1 year ago

Anjali was very helpful with my order related query and gave a prompt and detailed response.Great work

Recommended for:
ProfessionalismQuality of WorkOn Time Service
Waishali
Waishali
5.0

Reviewed 1 year ago

Anjali was very customer friendly and helped me well. She answers quickly and keeps me well informed.

N Smith
N Smith
5.0

Reviewed 1 year ago

Ashiya was incredibly helpful in answering my questions and making sure my measurements were correct! Really appreciate it

Recommended for:
ProfessionalismLight Lehengas
Pearl Pandya
Pearl Pandya
5.0

Reviewed 1 year ago

Helpful and responsive customer service, especially by Zaara who dealt proactively with inventory changes.

Recommended for:
On Time ServiceProfessionalismTrousseau Picks
UpkarBhatia
UpkarBhatia
4.0

Reviewed 1 year ago

Instant response and action taken which I personally really appreciate. Thanks to Samad for helping me out.

Recommended for:
Quality of Work
Alisha Dhuka
Alisha Dhuka
4.5

Reviewed 1 year ago

I would highly recommend Pernia's Pop-up Shop to anyone in need of high-quality products and exceptional customer service. I was thoroughly impressed with my experience and plan to continue supporting this brand in the future. Thank you, Riddhi Nagda, for such a wonderful experience!

Recommended for:
On Time ServiceQuality of WorkBridal Lehengas
Smrithi
Smrithi
5.0

Reviewed 1 year ago

Pernias has the best selection, and great customer service! Jigar was very helpful to work with in modifying my order. I have ordered a few outfits for my wedding from Pernias and they were shipped in great condition. Will definitely continue to go to them for all of my wedding needs

Dinesh
Dinesh
5.0

Reviewed 1 year ago

Though the products had some faults but Jigar Was generous to inform and share the images upfrontly. Thank You So much Pernia's Up Shop for wonderfull experience

Charu
Charu
5.0

Reviewed 1 year ago

Excellent customer service by Jigar and he is also trying to expedite the delivery so that i shall receive the product by the event day.

Durga mythili
Durga mythili
5.0

Reviewed 1 year ago

Thankyou for following up Pooja & pernias ....looking towards to get the order delivered as per the preferred time mentioned. Regards,durga

Surinder Aulakh
Surinder Aulakh
5.0

Reviewed 1 year ago

Pernia has great customer service. I am amazed by their promptness. Jigar Doshi was so wonderful. Kind and prompt. Thanks Pernia. You are a blessing to NRI’s

Tejal Desai
Tejal Desai
5.0

Reviewed 1 year ago

Good experience with pernia's, the collection is awesome. Thank you Jigar for being super responsive to the emails and text messages

Shahla Syeda
Shahla Syeda
5.0

Reviewed 1 year ago

Ashiya from Pink Mirror has been very hands on in taking my order and making sure that I get my updates on the outfit status and delivery timelines . Thank You and I’m looking forward to receiving my outfit soon .

Recommended for:
Quality of WorkTrousseau PicksProfessionalism
Nadeera
Nadeera
5.0

Reviewed 1 year ago

Exceptional and quick customer service received by Jigar Doshi when trying to change my ship to address

Mounika Gouni
Mounika Gouni
5.0

Reviewed 1 year ago

Jigar has been an amazing help right from getting the products customized to sharing the images of the products and helping with order status on time manner.

Neelja
Neelja
5.0

Reviewed 1 year ago

Though there was a mismatch in color but Jigar took the initiative to ask before getting it dispatched. Such a lovely way to interact with the client and just love he spoke over the call extremely happy with Pernia's Pop Up Shop

Sobia
Sobia
5.0

Reviewed 1 year ago

Amazing service from Ashiya. Very timely response and guidance!

Recommended for:
Value for moneyBridal LehengasLight Lehengas
divia b
divia b
5.0

Reviewed 1 year ago

So far so good. There was a confusion about my payment as i used paypal which was a diff email to my account. This meant the status of mu order showed cancelled. I message via whatsapp which is also a reslly good service to have as a business! I got a reply yhe 2nd time as i had updated my query. Hadrian sorted everything out in minutes and now we wait! He was really helpful, friendly and put me at ease.

Recommended for:
ProfessionalismLight Lehengas
Kiran Arora
Kiran Arora
5.0

Reviewed 1 year ago

Exceptional customer service from Zarra at Pernia Pop Up. She was able to solve my query in a prompt manner. Highly recommended. Always on time and love her dedication.

Recommended for:
Value for moneyQuality of WorkProfessionalism
Kiran Kaur
Kiran Kaur
5.0

Reviewed 1 year ago

Hadrian was quick to answer all my queries and resolve any issues I was having! Great customer service! Thank you so much and I love shopping at pernias pop up shop. 👍🏼👍🏼

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Natasha Badawi
Natasha Badawi
5.0

Reviewed 1 year ago

I had an issue with delivery country, cause apparently it's not been sent to this location usually. However the team responded me on whatsapp chat in the middle of the night, and resolved all my issues until morning. Grateful to Anjali and Ritika🙏🏽 will update you on product once delivered

Recommended for:
Replica Haven
Amritha Sridhar
Amritha Sridhar
4.5

Reviewed 1 year ago

Great customer service and such a beautiful saree with absolutely perfect fit blouse. Loved the product!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Sherry Lopez
Sherry Lopez
5.0

Reviewed 1 year ago

Ashiya was really quick to message us to confirm our measurements once we placed the order. We are happy about the customer service and are looking forward to the outfit!

Rinky Wadhwa
Rinky Wadhwa
5.0

Reviewed 1 year ago

Zaara was excellent to work with. She has been professional throughout!! 5 stars ⭐️

Recommended for:
Professionalism
sonali apple
sonali apple
4.5

Reviewed 1 year ago

Pernia Their size and fits are very different,so better to check each and every single piece before you buy. Their staff Riddhi however tired her very best to help me and get things altered or exchanged and maintained continous communication with a smile and sweetness. Thank You Riddhi

Recommended for:
Professionalism
Aarti Amalean
Aarti Amalean
5.0

Reviewed 1 year 1 month ago

I placed an order online to be delivered internationally. The sales rep mentioned it would take around 4 weeks for the item to be delivered and it got delivered in 10 days. The sales associate was very helpful when purchasing the items. The service was incredible. Further, when I received the items I wanted to exchange and return them because of the size. I was in contact with Riddhi who was incredibly helpful. She immediately whatsapped me the details and updates on returning the item. She went out of her way to help me return the items and get the refund and correct size. Excellent service! Would highly recommend Pernia's Pop Up purely for the customer service.

IshaniKumar
IshaniKumar
5.0

Reviewed 1 year 1 month ago

Exceptional customer service from Riddhi at Pernia Pop Up. She was able to solve my query in a prompt manner. Highly recommend.

Neera Mahajan
Neera Mahajan
5.0

Reviewed 1 year 1 month ago

I have a great experience to buying the clothes from Perniapopshop. Great quality, customer service and Shipping everything is excellent. Recently bought one Lehenga set and love the quality . Jigar was very helpful for all the questions regarding this lehenga and shipping within 2 weeks time frame . Everything was very smooth and got my product on time. Looking forward to shop more from Pernia.

Recommended for:
On Time ServiceQuality of Work
Nandini Kaul
Nandini Kaul
5.0

Reviewed 1 year 1 month ago

I had the pleasure of working with Riddhi from Pernias to customize my granddaughter’s lehnga choli for an event, and I must say that I am thoroughly impressed with the assistance I received. From start to finish, Riddhi was incredibly helpful and accommodating, going above and beyond to ensure that the outfit was exactly what I had envisioned. There was excellent communication throughout the process, keeping me informed every step of the way and addressing any questions or concerns that I had in a timely and professional manner. Finally, the delivery of the outfit was seamless, and I was pleased to see that it had been packaged with care and arrived in perfect condition. Overall, I would highly recommend Riddhi to anyone looking for top-notch assistance in customizing and delivering their outfit. Her commitment to customer satisfaction and attention to detail truly set her apart, and I cannot thank her enough for her fantastic service!

Recommended for:
Value for moneyOn Time ServiceQuality of Work
IndrakshiBanerjee
IndrakshiBanerjee
3.0

Reviewed 1 year 1 month ago

I got my mehendi jewellery from pernia’s pop-up shop. The staffs were very helpful. I got full assistance. Regarding the jewellery, few of the small white beads got detached instantly, before even wearing them and the and the earring stick was loose. Considering the pricing, expected a better finishing of the jewellery.

Solange Collins
Solange Collins
5.0

Reviewed 1 year 1 month ago

Hi I ordered a beautiful pants set and it was beautifully made when received. The quality of the item was the best I’ve ever seen and I promptly placed another order for 4 additional items. I had a small issue and Hadrian was attentive and took care of the problem immediately. I live in the states, New York which is very fashionable. I like to look different and stand out from the masses. I’m happy to discover Pernia’s pop up shop and looking forward to wearing beautiful pieces .

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Rabiya Shafiq
Rabiya Shafiq
5.0

Reviewed 1 year 1 month ago

I ordered a set from Pernia shop and my experience was great! They’re very prompt in replying to your queries. From the payment process to the delivery, everything was very smooth and quick. I would highly recommend them! Loved the jewelry!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Smita Punamiya
Smita Punamiya
0.5

Reviewed 1 year 1 month ago

Swindlers! Beware when you buy from Pernia’s! Got sent a faulty product much later than the time promised. Since Pernia’s was unable to give me the right product I contacted the designer who is ready to refund the money back. But Pernia’s is NOT! Pernia’s is giving only a 25% of the cash back! Have been haggling with Pernia’s since December! My advice…DO NOT buy through Pernia’s. Use their platform to look at different designers and buy directly from the designer. You get treated better and get your moneys worth!

Neha Parmar
Neha Parmar
0.5

Reviewed 1 year 1 month ago

My outfit is completely wrong. Pernia is the worst to deal with never buy from them. I am running short on time and they have spoilt the whole outfit. Payal signal, The worst outfit ever bro. What’s decided is not done. And now when I want to change I have to mail. When we have to pay we get calls from them pay pay Ashiya was the one who was dealing with me. I don’t think she understands what a customer wants.

Rajshree gandhi
Rajshree gandhi
5.0

Reviewed 1 year 1 month ago

Hardian was very helpful and supported me all through my orders guided me and gave a quick response and oola my order was delivered on time..and could attend my function too..thanx Hardman once again wil come back soon...❤💖💝

Recommended for:
Value for moneyOn Time ServiceQuality of Work
PoojaChandiramani
PoojaChandiramani
5.0

Reviewed 1 year 1 month ago

Had an extremely positive experience with Ashiya who guided me thoroughly with all the questions i had regarding the product and international shipment. It was a pleasant and seamless process to be dealing with Ashiya. The product was delivered in time too!! Will definitely recommend.

Recommended for:
On Time ServiceProfessionalism
devangi kansagra
devangi kansagra
5.0

Reviewed 1 year 1 month ago

I have always wanted to go to the store in Bombay, but never could. so I tried their amazing online service , and let me tell you it was a pleasant experience. Amazing service. Considering an online sale was going and with so much traffic, my products reached before the promised time and with a very flexible and understanding customer service. special thanks to Ashiya who went over and beyond to help me out

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Neha
Neha
5.0

Reviewed 1 year 1 month ago

The customer service and resolution of issue by Riddhi is fantastic. She was very helpful and went over and beyond to find a solution and resolve my issue. Highly recommend her and Pernias!

Recommended for:
Value for moneyOn Time ServiceQuality of Work
MonishaTeeluck
MonishaTeeluck
5.0

Reviewed 1 year 1 month ago

I had a great experience with Pernia pop up app. I ordered about 5-6 outfits from there. Delivery was timely and Riddhi made the process of shopping online really seamless. She was very helpful.

Recommended for:
On Time ServiceQuality of WorkTrousseau Picks
Kariane Ouellet
Kariane Ouellet
5.0

Reviewed 1 year 1 month ago

Excellent! The customer service was helpful and the results very satisfying.

Sandeep Thonukunuri
Sandeep Thonukunuri
5.0

Reviewed 1 year 1 month ago

Riddhi helped me with my return process easy, really Appreciate the way she did take care of my order.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
diana dechamma
diana dechamma
5.0

Reviewed 1 year 1 month ago

Received my custom tailored jumpsuit today. Loved the fitting! Bust appears to be a lil loose, but is definitely manageable. Thank you for such seamless service. Also, thank you for checking and keeping me always updated, Anjali.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Reena Sangha
Reena Sangha
5.0

Reviewed 1 year 1 month ago

Jigar from Pernias Pop Up Shop was very helpful. He helped me make changes to my order promptly and ensured I was informed every step of the way on the details. He is ensuring I recieved my outfits in time for my event. Pleased with the service received.

Recommended for:
Value for moneyQuality of WorkGowns
Shaida Giga
Shaida Giga
2.5

Reviewed 1 year 1 month ago

I was in a huge accident last year and totally disabled l recently recovered and was able to open your package and was highly disappointed.Firsy the outfit was completely different from the picture. Instead of being a long dress as shown in the picture it was a short dress and it was only partially stiched.What a tragedy when I recovered to open the package after a long time so I could not even return it.

AshaSingh
AshaSingh
5.0

Reviewed 1 year 1 month ago

Samad was very helpful. He provided answers in a timely manner. He was awesome. Great experience chatting with him.

Praneeth Pullemla
Praneeth Pullemla
5.0

Reviewed 1 year 1 month ago

Wonderful service great response They have not only help me cancel the order but have even helped me get the other order I wanted and made it happen asap

Recommended for:
Bridal Lehengas
Mani
Mani
5.0

Reviewed 1 year 1 month ago

Incredible service from Pernia’s - it’s my first time ordering and won’t be my last. I needed my outfit within a short time frame and had a slight design change and my SA Pooja was accommodating right from the beginning keeping me updated with the changes. I received my item 2 weeks before the date I requested! Totally blown away with how great the service is can’t wait to order again. Thanks to Pooja for all your help!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Sarah Al Alo
Sarah Al Alo
5.0

Reviewed 1 year 1 month ago

My order was not going to arrive on time, Jigar was not only able to deliver with an unexpected situation on time, he was dedicated and hands on to ensure that everything went smooth and handed my order to my representative. Thank you for your efforts Jigar.

Recommended for:
Value for moneyGownsLight Lehengas
Neer Chandaria
Neer Chandaria
5.0

Reviewed 1 year 1 month ago

Amazing service by a Gentleman called Jigar! Everything was delivered well before the indicated delivery date and he kept updating us on a daily basis with regards to the status of our order.

FAZI
FAZI
5.0

Reviewed 1 year 1 month ago

The outfit was delivered on time, Hadrian the salesperson assisted throughout the process of buying the outfit. He was prompted in response to concerns about my order, shipping, and quality control. I love the outfit, the stitching is very professional exactly as shown In the picture except for the color, which is more like teal color than Persian blue, there is some degree of tightness around the chest area. But that was my mistake, I should of order an extra large instead of a large one. In the USA large is like size 12, so I didn't check the size chart. Nothing from your side. Next time I will check the size chart before ordering. But overall I had a great experience with Pernia’s pop-up shop and the salesperson Hadrian.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
pankhuri gupta
pankhuri gupta
3.0

Reviewed 1 year 1 month ago

I ordered a dress from Scakhi brand which was really good. However the kurta and dupatta I ordered from monk and mei brand was not good at all. Both products looked old and used. I was disappointed considering I had paid almost 10k for both products. Hence I requested an exchange, which first of all took a long while, I had to follow up multiple times to check the status of my order. Ashiya from customer care did a great job understanding my issue and helped from proactively to get the status of my order. She made sure that my order was shipped on priority after I informed her about my issue. I really appreciate her assistance and responsiveness. The kurta set I got in exchange from monk and mei brand was also not upto my expectations. Kurta looks old and doesn’t look worth 10k at all. To whoever who read this review, Pernia pop up app is good but please don’t buy anything of monk and mei brand. Thanks.

Tejal Chudasama
Tejal Chudasama
0.5

Reviewed 1 year 1 month ago

Hi.I am from Ahmedabad and I purchased DLF Pernia from Delhi..and horrible experience from Pernia Stuff...Specifically Ridhima...I highly recommend that this lady has very unprofessional and rude to talk with us...Our family members And My Daughter purchase so much expensive brands cloths cost was 7.5 lakh. but this lady Doesn't respond our call our msg...now 14 Feb is wedding date and 2 product not we get yet...and PLEASE MAKE COMFORM THAT STORE CRIDIT INFORMATION AND HIGHLY RECOMMENDED THAT IN WRITING MAKE CONFROM FORM THEM...because we gave today 4000/- extra money...PLEASE DON'T BUY FROM ANY PERNIA STORE GO TO DIRECT DESIGNER STORE AND PURCHASE PLESE..I spoiled my mood and money. 😡😡😡😡😡😡😡😡

Meghna Kalra
Meghna Kalra
5.0

Reviewed 1 year 1 month ago

Really happy with the service as needed my delivery early….especially their team mate Ashiya was really helpful

Recommended for:
On Time ServiceProfessionalism
Kanika Kapur
Kanika Kapur
5.0

Reviewed 1 year 1 month ago

Ashiya provided great service. She was very helpful and provided prompt support to help me resolve my problem.

Recommended for:
ProfessionalismGownsLight Lehengas
Yugma Patel
Yugma Patel
5.0

Reviewed 1 year 1 month ago

Overall great experience. Reached out regarding my order and received a very quick response with my order dispatched. Thank you for your help Ashiya! Look forward to shopping on Pernia again.

Recommended for:
Quality of WorkLight Lehengas
Aashka Chudasama
Aashka Chudasama
0.5

Reviewed 1 year 1 month ago

I would have rated Pernia Pop Up- DLF Emporio, Delhi and Pernia in Juhu, Mumbai 0 if it was an option. In total we ordered 4 outfits and one pair of footwear from the store. The staff will promise huge discounts but please do not fall for that. They have ruined all of our outfits, right from initial measurements to further alterations. The ‘discount’ that they offer in the end would be a meagre amount as opposed to the amount you are spending on the outfits. The staff is extremely lethargic, they dont respond on time and are never ever available. I would suggest anyone opting for the store to just go the main designer and get the outfits done. If you place your order in Pernia they will ruin your outfits and entire experience. They dont make it easy but instead make it extremely complicated to get your outfits and after all this mess when you point out their mistakes, they wont respond and the outfit will remain as it is. I would never ever recommend this store to anyone in the future especially the Bride/ Groom and their relatives.

Rupal Gupta
Rupal Gupta
5.0

Reviewed 1 year 1 month ago

I was looking for a particular style in dress and after searching for a while found it at Pernias. Arshia was a great help, very friendly to talk to and helped with placing the order. My order got stuck somewhere , Arshia stepped up to help and resolved it quickly…

Alice Rutatangwa
Alice Rutatangwa
0.5

Reviewed 1 year 1 month ago

This is the worst online dress store I’ve ever dealt with. I bought a Lehenga for $325 (sale price) and this is what i received - clearly already worn and DIRTY lehenga. see photos. Ive sent messages, tried calling and multiple emails with a response.

Pernia's Pop-Up Shop
Hi Alice, Apologies for the inconvenience caused. Would like to inform you that our team has offered the best possible resolutions at our end via email. We await your response to confirm the same so we can proceed further accordingly. Best Regard, Perniaspopupshop.com
Pranit
Pranit
0.5

Reviewed 1 year 1 month ago

Very Poor Service. Never Buy. Hopeless. Wastage of Money. That’s why Prenia Sold it out. Mehrauli Store. Buy directly from Designer. They will take 80% Advance. Then won’t give proper fittings. Staff is very rude including senior store managers.

Bina Mahtani
Bina Mahtani
4.5

Reviewed 1 year 1 month ago

The customer care service is very helpful and efficient - the team reverts immediately to emails and resolves issues promptly- Ashima was especially helpful in ensuring I recd my outfits in time

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Hiral Joshi
Hiral Joshi
5.0

Reviewed 1 year 1 month ago

The team is always very helpful came across Anjali today she fulfilled all of my wishes as asked the service is great. Highly recommend.

binny babla
binny babla
4.5

Reviewed 1 year 1 month ago

Ashiya of Customercare had been very prompt with her replies to my queries and also my outfit was delivered way ahead of time ..so Ashita thanks for your wonderful service .

Recommended for:
Value for money
Asma Chhipa
Asma Chhipa
5.0

Reviewed 1 year 2 months ago

Pernia’s Pop up shop always comes through for my last minute orders. Anjali was very helpful, and coordinated with the brand to expedite my order by 3 weeks!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Mollika m
Mollika m
5.0

Reviewed 1 year 2 months ago

The customer service is amazing, they are actually there for you 24/7, any questions or concerns always taken care, looking forward to shopping more with this store :)

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Roshini velamuri
Roshini velamuri
0.5

Reviewed 1 year 2 months ago

Such a terrible place to buy. I had the worst experience with the store. First of all not all 38 fit the right way. If you reach customer care there is happy delay of response. They will send and ask response over email but they will call on WhatsApp. You cannot ever reach them. Then customer care and store are disconnected. I was told by customer care two days is enough for alteration then the store says 10 days plus 2000 charge which customer care conveniently forgets to mention. Than who rude response of the store. I will never ever buy from you guys. The Drew’s two I bought Neha s is so rough that I can be used to scrape dishes . It’s worst fabric for 371$ dress. Too many customer people cal for same issue you have to repeat story for all . Such an unethical practices of work and services Never every buy !

anna claudia Almeida
anna claudia Almeida
5.0

Reviewed 1 year 2 months ago

Pernia’s pop up shop have the best service, provide me god assistance Samad it’s very professional…

Recommended for:
Quality of WorkProfessionalismBridal Lehengas
Chandreyi Das Sharma
Chandreyi Das Sharma
5.0

Reviewed 1 year 2 months ago

Pernia’s pop up shop has an excellent collection and an excellent customer service team. They are very prompt on Whatsapp. Kudos to the management for maintaining excellence in their products and user experience.

Prabhu
Prabhu
5.0

Reviewed 1 year 2 months ago

Ashiya was great at answering my queries and made sure I received my order on time.

Recommended for:
On Time ServiceProfessionalism
Anj C
Anj C
5.0

Reviewed 1 year 2 months ago

I had a great experience shopping through Pernia and communicating with the team via WhatsApp. They were able to prioritise my order as we needed the outfits urgently. They also were super quick to respond and keep me updated on the order!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Shweta S
Shweta S
5.0

Reviewed 1 year 2 months ago

Hadrian was super helpful and on top of all the queries. Thank you so much. Appreciate the prompt response and help. Pernia is great.

Recommended for:
Quality of WorkBridal LehengasLight Lehengas
Sharad Agarwal
Sharad Agarwal
5.0

Reviewed 1 year 2 months ago

Thanks to Anjali for her prompt reply with the fastest updates about my order.

Recommended for:
Value for moneyGownsTrousseau Picks
Grishma Patel
Grishma Patel
5.0

Reviewed 1 year 2 months ago

Thanks to Anjali for her prompt reply with the updates about my order. I wanted to change size of one of the item and it was done within 24 hours. Amazing customer service. Also I am amazed with the collection from Pernia’s Pop-Up Shop.

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Veena Bhatt
Veena Bhatt
5.0

Reviewed 1 year 2 months ago

Thanks to Anjali for her promo reply with the updates about my shipment!! I haven’t gotten my order yet, so I will come back again to write another review for the product.

Recommended for:
On Time Service
Gayatri Sriram
Gayatri Sriram
5.0

Reviewed 1 year 2 months ago

Ashiya was very helpful . Our shipment was delayed and she helped us trace it and reverted promptly. She’s amazing!

Recommended for:
Light Lehengas
Vashni
Vashni
5.0

Reviewed 1 year 2 months ago

The service was amazing. I got a custom made Lengha. The measurements were perfect. The delivery came soo fast. Greatly appreciated I will definitely be ordering again.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
MadhuraKarki
MadhuraKarki
5.0

Reviewed 1 year 2 months ago

Very nice service. Very dedicated and Ayesha ji was very polite

Recommended for:
Quality of Work
Anchal Agarwal
Anchal Agarwal
4.5

Reviewed 1 year 2 months ago

A big shout out to the support abd service provided by Nabil. I had ordered a gown for my wedding reception which got delayed from the designer. I had given up hopes and had started looking for alternate options. However, Nabil and his team provided constant reassurance and ensured that I receive my outfit right in time for the event, with a special wedding present (a beautiful set to go with the outfit). Thank you for your help Nabil. Ps: word of advice for future online shoppers. If you are buying online, try to get the outfits delivered to your home address and you can always bring it back to the actual stores for alterations.

Recommended for:
GownsTrousseau PicksBridal Lehengas
Itika Singhal
Itika Singhal
5.0

Reviewed 1 year 2 months ago

Had contacted Ayesha for an early delivery of a choker necklace for a soon to happen wedding. She was polite and helpful. Got the delivery earrings within a couple of days itself. Happy with the services. Will definetly use pernia's pop up shop again! Thank you+

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Akshat Madan
Akshat Madan
5.0

Reviewed 1 year 2 months ago

Great experience. Ordered a custom lehenga and the vendor reached out to confirm the sizing. Did a great job communicating and was easy to work with. Will definitely use their website again!

Recommended for:
Quality of WorkProfessionalismBridal Lehengas
Satinder Nagra
Satinder Nagra
5.0

Reviewed 1 year 2 months ago

I was having trouble with my order and rikita was very responsive given the time difference as I’m in the UK and they are in India. I managed to get my order done, they are also very helpful in trying to get my order to me as quickly as they can as I need it for an event. Thanks rikita and team Pernia for the help! Great collections and good prices!

Recommended for:
Value for moneyQuality of WorkProfessionalism
Soniya Raheja
Soniya Raheja
5.0

Reviewed 1 year 2 months ago

Very Good experience, Particularly Suraj helped me a lot. He made sure my dress is delivered to me on time even though that was shipped to some other address. He arranged for express shipping. And about collection, Pernia's store has a great collection and wide variety designers to choose from. And if you are on a budget,don't worry, you will find a lot of options here.

Recommended for:
Trousseau PicksBridal LehengasLight Lehengas
Miraz Ahmed
Miraz Ahmed
4.0

Reviewed 1 year 2 months ago

its a pleasure to buy your products, because of its quality, fit and style.... thank you for your service

Recommended for:
GownsReplica HavenBridal Lehengas
Samina
Samina
5.0

Reviewed 1 year 2 months ago

Nice and comfy shoes excellent service I ordered shoes for my son and we all like the material color and work we will use this vendor in future too

Recommended for:
Value for moneyQuality of WorkProfessionalism
Neha Shaik
Neha Shaik
5.0

Reviewed 1 year 2 months ago

I wanted to thank Anjali for giving me timely updates on the status of my order that was delivered to me.

Recommended for:
Light Lehengas
Kautilya Sharma
Kautilya Sharma
5.0

Reviewed 1 year 2 months ago

It was a great experience from Pernia and crew. Always responsive and helpful where needed. Jigar has been really good with his communication and is very responsive . Thankyou everyone

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Vaibhavi Jadhav
Vaibhavi Jadhav
5.0

Reviewed 1 year 2 months ago

Pernia is a very popular store. I shopped for a saree from their store and they delivered it in time . its a good store for bridal wear.

Rahul Jagtiani
Rahul Jagtiani
5.0

Reviewed 1 year 2 months ago

I had ordered any wedding sherwani and one more outfit for my Mehndi function from Pernia’s Pop up shop. The fitting and the quality of the garments was too good. I would like to thank Ąyesha who coordinated everything for me and helped me get the merchandise on time and was always quick to help resolve and respond to all my queries. Overall it was good experience shopping from Pernia’s.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Gunjan Gore
Gunjan Gore
5.0

Reviewed 1 year 2 months ago

I ordered my saree from Pernia a couple of months in advance and their service was impeccable right from the start. Their customer service through WhatsApp was prompt from the beginning. Shoutout to Pritakshi and team! I live in the US and was nervous to order an indian outfit for my sister’s wedding online which was being shipped to Dubai directly. Not only did it arrive well in time, the fit was perfect so I did not need to make any adjustments. I’ll definitely shop on Pernia again 💖

Recommended for:
On Time ServiceTrousseau PicksLight Lehengas
Serena Melwani
Serena Melwani
5.0

Reviewed 1 year 3 months ago

All the products were delivered and fits perfect. Will definitely be my first shopping centre.

Shetal Parekh
Shetal Parekh
5.0

Reviewed 1 year 3 months ago

I was worried about one of my order and i was not getting any response but pooja helped me and she was so quick to deal with thanks a ton.

Lamia Huidi
Lamia Huidi
5.0

Reviewed 1 year 3 months ago

Ritika and Anjali was very proactive and courteous.shared every bit of details of my order.

Rafael A. Santos-Hernández
Rafael A. Santos-Hernández
5.0

Reviewed 1 year 3 months ago

Samad was great. Looking forward to getting our clothes.

Hardee Shah
Hardee Shah
5.0

Reviewed 1 year 3 months ago

Had good experience with pernia as always and the confirmation call made the experience more smoother Thankyou Pooja for the confirmation call.

gauri upadhye
gauri upadhye
5.0

Reviewed 1 year 3 months ago

Very responsive customer service and promptly work on special requests . I especially thank them for expediting delivery in the very busy season . Thank you

Recommended for:
On Time ServiceProfessionalismQuality of Work
Tuhin Shah
Tuhin Shah
5.0

Reviewed 1 year 3 months ago

Pooja was very proactive and courteous.shared every bit of details of my order.

Sujata Rastogi
Sujata Rastogi
5.0

Reviewed 1 year 3 months ago

Received the product on the exact date which was promised by Jigar since my friend was arriving to London and he made sure that it's not delayed by may chance. Once again thanks for all the support through out the process

Aneesha malik
Aneesha malik
5.0

Reviewed 1 year 3 months ago

Received the product on time and all thanks to Jigar from Pernia's Customer Service.

Gauri Sood
Gauri Sood
5.0

Reviewed 1 year 3 months ago

Would like to mention Pooja's name as she called me and was very patient and helpful with my all doubts,she was clear about all my queries and has provided me the timelines of my orders it was nice talking to you😊

Nina Rutschke
Nina Rutschke
5.0

Reviewed 1 year 3 months ago

Extremely reliable and polite customer service, making sure that the products meet my expectations.

Recommended for:
Quality of Work
Sonali Vora
Sonali Vora
5.0

Reviewed 1 year 3 months ago

Received abundance customer service,Pooja called me upfrontly to confirm my order details .

Sonali Chordia
Sonali Chordia
5.0

Reviewed 1 year 3 months ago

Thank you Jigar for personal attention to my order and getting back to me if the order is safely delivered or not. definitely will b shopping with you again

Recommended for:
Value for money
Mridul Gharia
Mridul Gharia
5.0

Reviewed 1 year 3 months ago

Special thanks to Pooja D from pernia she is very helpful and got my order deliver on time , loved the quality of clothes.

Damini Nenawati
Damini Nenawati
5.0

Reviewed 1 year 3 months ago

Have got amazing customer service from Pooja. I live in US and needed help with customized size for the lehanga. She took care of that along with managing some error in the delivery address and corrected it. She kept a close track of my item like it was her own and kept me up to date regularly with my order. Thank you so much, Pooja! You are the best!

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
Sumedha Sharma
Sumedha Sharma
5.0

Reviewed 1 year 3 months ago

Great customer service by Pooja,There was a bit changes in my shipping address, and the girl helped me with it...

Sheetal Prasad
Sheetal Prasad
5.0

Reviewed 1 year 3 months ago

Jigar has been wonderful in helping us out with customizations and delivery information! Very fast and reliable communication. Happy with what we received so far. Waiting for two more outfits!

Recommended for:
On Time ServiceQuality of WorkBridal Lehengas
ruchika bhatia
ruchika bhatia
5.0

Reviewed 1 year 3 months ago

Great! Looking forward to my lehenga and good customer service.

Recommended for:
Light Lehengas
Anubha Srivastav
Anubha Srivastav
5.0

Reviewed 1 year 3 months ago

I wanted to get a Paulmi and Harsh pre stitched saree from Pernia to wear for my cousin’s wedding in India. The delivery timing for it was 3-4 weeks while the wedding was in 4 weeks. Jigar and team helped and assured that they can coordinate with the designer and get it expedited earlier. Even though the timing was really neck to neck the team went above and beyond and delivered 3 days before the wedding to a new address which was the wedding destination. I was traveling from US and I didn’t want to waste my time in India going from stores to stores to find what I like. This was so helpful and special where I didn’t had to do much and the product delivered was more beautiful that the images online. I highly recommend Pernia’s Pop-up, this was my 3rd purchase from them this year. And all the outfits I have worn have been absolutely adored by everyone !

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Trishna Patel
Trishna Patel
5.0

Reviewed 1 year 3 months ago

Ayesha was very helpful. She made the tailoring experience very easy. Looking forward to seeing how the outfits turned out.

Devna Vasisht
Devna Vasisht
5.0

Reviewed 1 year 3 months ago

Jigar Helped me with all the queries and handled the case smoothly till the products were safely delivered. Thank you so much Pernia's and Jigar for amazing customer service

Recommended for:
On Time Service
Kapil Mullapudi
Kapil Mullapudi
4.5

Reviewed 1 year 3 months ago

Ayesha was very communicative throughout the order process and she made sure I received my order earlier than the delivery date due to a special reason.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Mukta Singh
Mukta Singh
4.0

Reviewed 1 year 3 months ago

Ayesha was really helpful in solving my queries and very prompt in responding and handling queries.

PoojaKhanna
PoojaKhanna
5.0

Reviewed 1 year 3 months ago

Hadrian and Ritika were very prompt and patiently handled my queries. Hadrian was very up to date and remembered my issue and was very polite.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Sapna
Sapna
5.0

Reviewed 1 year 3 months ago

Samad, Ritika and Anjali provided impeccable customer service . They were patient to all my questions and were prompt in their responses. This created a positive shopping experience and I loved the product I ordered . Thank you so much .

Janki Thakkar
Janki Thakkar
5.0

Reviewed 1 year 3 months ago

Ashiya was very helpful in making sure my order was delivered on time and securely. She was great to work with and made the entire experience fun and easy.

Pragati Rawat
Pragati Rawat
4.5

Reviewed 1 year 3 months ago

Ritika and Anjali replied to my questions and got the response from the designer. They were very diligent and prompt. I thank them for their help.

Sumantha Halder
Sumantha Halder
5.0

Reviewed 1 year 3 months ago

Ritika responded promptly to my inquiry - even with the time difference (United States customer). Her customer service is exceptional!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Sweta Kumari
Sweta Kumari
5.0

Reviewed 1 year 3 months ago

Ritika was quite helpful in providing the detailed information about my shipment, was quite satisfied and convinced by her service.

Recommended for:
GownsTrousseau PicksLight Lehengas
Sterling Universal
Sterling Universal
5.0

Reviewed 1 year 3 months ago

Pooja, Was really helpful in solving my queries and very prompt responding and handling queries.

Recommended for:
Value for moneyOn Time ServiceBridal Lehengas
Neha Shaik
Neha Shaik
4.5

Reviewed 1 year 3 months ago

Hadrian has been really helpful in giving me a detailed explanation about my order shipment. I appreciate such kindness and pateince specially when dealing with customers. Kudos to your team, glad to have shopped from here❤️

Recommended for:
On Time ServiceProfessionalismGowns
TarunaThawani
TarunaThawani
5.0

Reviewed 1 year 3 months ago

I am getting my reception lehnga from pernia shop. I was a bit nervous about the fittings though but the representative, Priyanshi and another representative (unfortunately I can’t remember her name) assured me to trust them with it. Ashiya followed up with me once I completed the order. She continues to follow up with me to assure me that the dress will be ready on time and per my customization. I highly appreciate the constant and prompt support and exceptional service they provide online.

Recommended for:
Value for moneyProfessionalismTrousseau Picks
Isha
Isha
5.0

Reviewed 1 year 3 months ago

Jigar is very helpful and he made the shopping experience at so much ease. Thanks Jigar !!!

Johan B
Johan B
5.0

Reviewed 1 year 3 months ago

I have asked for a late delivery of my order after placing it. Mihir assisted me in few minitues i raised the request. Excellent customer service

Khushboo A Kakrania
Khushboo A Kakrania
5.0

Reviewed 1 year 3 months ago

First order experience- I had ordered a faux diamond set, the shipment time was of a week, but I need to wear it in a week’a time. I contacted them on WhatsApp, Samad assured me that they will try their best to get the delivery done in time. Best part - I received the shipment in 4 days!!! Very helpful support, definitely coming back for more!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Archana Singla
Archana Singla
5.0

Reviewed 1 year 3 months ago

Extremely happy with the service especially would like to give a shout out to Jigar for his excellent customer service. He has been quick and positive with his response for any queries we have and with the right attitude try and solve our issues if any with the order. I must say every time we order with Pernia the whole process is extremely easy.

Rashmi Rattan
Rashmi Rattan
4.5

Reviewed 1 year 3 months ago

This is my first purchase from Pernia .. I had some issues regarding phone number change and tracking of my shipment . Anjali responded to the queries promptly and resolved my issues in no time . Her response was up to the mark , and precise . I am happy with my purchase and customer support

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Anuradha Kaul
Anuradha Kaul
5.0

Reviewed 1 year 3 months ago

This was the first time that the product had some issues but it was resolved in no time. Ganesh T was really very prompt in answering all the queries and getting related issues sorted. Pernia's quality is amazing and on top of that if you get the best customer service - its like icing on the cake.I have recommended Pernia to so many friends here is USA and will continue to do so.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Paramita Pramudia
Paramita Pramudia
5.0

Reviewed 1 year 4 months ago

My first time placing an online order at Pernia’s Pop-Up Shop. Had some questions regarding the production time of my order and Samad was very helpful :) He provided detailed information as to when Pernia is expecting to receive my order from the designer, the time needed for Pernia to process and dispatch it, etc. Very very good customer service!

Recommended for:
Value for moneyOn Time ServiceQuality of Work
ruchi
ruchi
5.0

Reviewed 1 year 4 months ago

Great service by Pooja...one of pernia's staff. At the time when I was panicking for my dress..the girl really took ownership calmed me down and got the job done. Brilliant and she is a saviour. Award emoyees like these who then become example for those who are always hesitant to help. Thank u dear pooja...ur timely help is greatly appreciated. Fond regards'ruchi

Recommended for:
Quality of Work
Roshini Gupta
Roshini Gupta
0.5

Reviewed 1 year 4 months ago

Had the worst experience at Pernia’s Pop Up in Mehrauli, New Delhi. Bought 3 outfits. Alterations are done in a horrible manner. Very poor stitching. The most unhelpful staff. Least bothered about customers in their shop. Very judgemental by nature. Delivery of the lehenga was made in a sack all crumpled up. Dupatta was all crushed. Gown came thrown in a plastic bag. My first and last experience shopping from any of Pernia’s Pop Up stores.

Rashini Singh Ramsunder
Rashini Singh Ramsunder
5.0

Reviewed 1 year 4 months ago

Great efficient quality service from Ashina at Pernia. I hope the goods are as good as the service. Thanks Ashina for being so pleasant.

Recommended for:
Professionalism
ashima verma
ashima verma
5.0

Reviewed 1 year 4 months ago

Amazing experience on online shopping. Ashiya from customer support was very helpful in getting the order expedited

avantika singh
avantika singh
5.0

Reviewed 1 year 4 months ago

Thanks for helping me prepare for the upcoming family function! Appreciate the effort from Ayesha to have my order organised well in time. Love this platform!

Recommended for:
Value for moneyOn Time Service
Pratiksha M
Pratiksha M
4.5

Reviewed 1 year 4 months ago

I had a problem with my initial order with Pernia's Pop Up Shop - which required a lot of follow up. Jigar has been very prompt in answering all the queries and getting related issues sorted.

Recommended for:
Gowns
Anita Anu
Anita Anu
5.0

Reviewed 1 year 4 months ago

I ordered a egg white chikankari kurta, it came in good condition the quality is amazing! Super comfortable and no frays of thread seen. The dupatta is soft and light. It's a bit on the pricey side, but it is worth the discounted price ($78 SGD)Thank you Anjali for the good customer service! Very responsive staff 👍

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Chanpreet
Chanpreet
5.0

Reviewed 1 year 4 months ago

I loved my experience with Pernia. It was my first time shopping with them and I just loved it. My Sale associate Ayesha is really wonderful. She helped me through the entire process of shopping. She was very patience with my needs. Thank you so much Ayesha for making this experience wonderful. Ayesha is my to go person in Pernia.

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Sneha Sahjwani
Sneha Sahjwani
5.0

Reviewed 1 year 4 months ago

I am so glad I chose Pernias pop up. Loved their collection, excellent customer service. Happy to choose this website. Will definitely recommend to all my friends.

Recommended for:
Value for money
Paul izak
Paul izak
4.5

Reviewed 1 year 4 months ago

The product seems well made and high quality. The order took a long time to ship out. I contacted customer service and Samad replied promptly and professionally to assure me my items will be shipped soon. Overall, I am very satisfied with my order and will likely order more from Pernia's in the future.

Recommended for:
Quality of WorkProfessionalism
Poojitha Nowluri
Poojitha Nowluri
4.5

Reviewed 1 year 4 months ago

I had an issue with my order and Jigar has been very quick and efficient on resolving and follow ups!

Aman Bhatia
Aman Bhatia
5.0

Reviewed 1 year 4 months ago

I ordered two items from Pernia's and gladly it arrived on time. Throughout the process, I was kept informed. I will be using Pernia's again. I had to do a few alterations myself and I guess that is expected when you are in between sizes. Thank you Pernias!

Recommended for:
On Time ServiceLight Lehengas
Neha Mohan
Neha Mohan
5.0

Reviewed 1 year 4 months ago

Had such a great experience shopping at Pernia Popup! I needed a lehenga for an event and chose a custom tailored one. I was nervous about buying it online without seeing the product and sending the measurements myself. Right from the start, the team at Pernia was so helpful. From helping on guidelines on how to take measurements to having it delivered on time! They really strived hard to make sure that it reached within the time promised and indeed it did. Oh, and the lehenga is gorgeous and it fits perfectly! I'm very impressed with the customer service. A huge thank you to Bianca, Abhishek and Anjali for helping through different stages of the order. I'd love to shop here again!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Megha Singhal
Megha Singhal
5.0

Reviewed 1 year 4 months ago

Ayesha was very prompt & helpful! I didn’t expect such an easy redressal. Thank you

Vishal Panchal
Vishal Panchal
0.5

Reviewed 1 year 4 months ago

इसका कलर फ़ोटो से अलग है और फिटींग भी अच्छी नहीं है बहुत ही खुला लगता है अब जो मैंने दूसरा औडर किया है 19000 रुपये का वो केनसल करदो

Shraddha Kanwar
Shraddha Kanwar
5.0

Reviewed 1 year 4 months ago

Anjali was super helpful and responsive. Had a smooth and fast delivery from pernia’s pop up. Thanks

Recommended for:
Value for money
Navishka Paunrana
Navishka Paunrana
5.0

Reviewed 1 year 4 months ago

very good and helpful with communication. No complaints

Dhruti patel
Dhruti patel
5.0

Reviewed 1 year 4 months ago

I had shipping issues so Ayesha solved this issues. Thank you for helping me. Happy for you..

AvantikaButta
AvantikaButta
5.0

Reviewed 1 year 4 months ago

Ayesha was very prompt & helpful! I didn’t expect such an easy redressal. Thank you!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Nivedita Kamtam
Nivedita Kamtam
5.0

Reviewed 1 year 4 months ago

Pernia’s Pop-Up Shop was excellent to work it! Their representative, Mr. Jigar, was very prompt, responsive and accurate. He was such an ease to work with and was very patient with me through the entire process. I needed help with placing a custom order for my fiancé for our wedding and working with Jigar made the process very stress-free for me. Definitely recommend and I look forward to working with Jigar & shopping at Pernia’s Pop-Up Shop again in the future!

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
Neenu km
Neenu km
5.0

Reviewed 1 year 4 months ago

Ashiya was very prompt and helped track my package and also kept updating me regarding status and deliver code etc.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Subashini Raghavan
Subashini Raghavan
5.0

Reviewed 1 year 4 months ago

Anjali from Pernias Pop Up Store helped me in getting more details about my order and shipment. She was very prompt in responding to my message and helped me get the details. Thank you Anjali

pearldeep takhar
pearldeep takhar
5.0

Reviewed 1 year 4 months ago

I had an amazing experience with Pernia’s Pop-Up Shop with ordering one of my pre-wedding event outfits for 2023. I saw an outfit online and messaged them using WhatsApp, Shamiya was helping me place the order and was so quick to respond and patient with answering all my questions. I had to order a custom size as I was between sizes and Shamiya was so helpful with any questions I had regarding taking my measurements. I was told that my order would be shipped on November 20, but I was pleasantly surprised when I received my order on November 10. The outfit is even more breathtaking in person compared to the pictures posted online. It matches the description I read online and exceeded my expectations. The fit is also flawless. I will definitely be ordering from Pernia’s again in the future.

Recommended for:
Value for moneyQuality of WorkBridal Lehengas
Damanjeet Jolly
Damanjeet Jolly
5.0

Reviewed 1 year 4 months ago

Recently I had placed an order and there was some help which I needed for that order. Ayesha from the customer service team - was a great help. Very prompt in responding to my request and sorting the matter out . Excellent service provided.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Krupa
Krupa
4.5

Reviewed 1 year 4 months ago

I had placed an order online not realising that it takes at least six weeks for delivery. I was flying out within a month and panicked. After going on customer service reached out to Ayesha, she helped me reach out to the designer and expedite to order asap and arranged it to reach me before my fly out date. Thank you Ayesha for all your help. Look forward to shopping at Pernia’s.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Samyukta N
Samyukta N
5.0

Reviewed 1 year 4 months ago

I had a couple of issues regarding the shipping and billing address I provided but Ashiya was quick to respond to my queries. Looking forward to receiving my package!

Recommended for:
Professionalism
Pooja k kamath
Pooja k kamath
5.0

Reviewed 1 year 4 months ago

Palak was a great help. She was very good with her communication and very helpful with my queries. Looking forward for my order

Recommended for:
Light Lehengas
smitha rani
smitha rani
5.0

Reviewed 1 year 4 months ago

Great products, beautiful dresses, although delivery time is long and price is on slightly higher side.. which they can improve on...but products are really good. Beautiful, ethnic. Loved all of them.

Recommended for:
Quality of Work
Sonia
Sonia
4.5

Reviewed 1 year 4 months ago

I haven’t to receive my order but it was very easy to contact them and get a response for where my order is . Samad from Customer service helped expedite my order and was very helpful

Varinder
Varinder
5.0

Reviewed 1 year 4 months ago

This is my first time ordering from PerniaPopUpShop. Although I have not received my order yet, I can honestly say that the pre-work and conversations I have had with Ashiya so far have been great. She is very helpful and quick with answering all my questions. Additionally, she is very good-natured and always answers very respectfully - which I really appreciate.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Sumaiya Rashid
Sumaiya Rashid
5.0

Reviewed 1 year 4 months ago

Thank you Mihir for your prompt reply and sorting out my issue. Appreciated!

Anoushka Sawardekar
Anoushka Sawardekar
5.0

Reviewed 1 year 4 months ago

Thamks so much Ashiya for your prompt and detailed responses! We are thrilled to receive the outfit!

Mahpara Wahab
Mahpara Wahab
5.0

Reviewed 1 year 4 months ago

Thank you soo much! I just received my package! It's a beautiful jewelry set that my friend will wear on her wedding day!! Thank you so much for making her dream come true 😍❤️ Special thanks to Pritakshi and Anann for taking the time to help me

Recommended for:
On Time ServiceQuality of WorkProfessionalism
ManmeetKaur
ManmeetKaur
4.5

Reviewed 1 year 4 months ago

This is the first time, I purchased from Pernias Pop up and Samad was really helpful :) He is good at following up with me and ensure that I am never left in the dark. He assisted me with all my concerns and order information. Great job :)

Recommended for:
Quality of WorkGownsLight Lehengas
gayathri
gayathri
5.0

Reviewed 1 year 4 months ago

Jigar provided me all the information for the Outfit and also provided me alternatives so that i m not stuck for the functions. thank you so much

Amy Maan
Amy Maan
5.0

Reviewed 1 year 4 months ago

Thank you so much Mihir for your kind help & being so patience throughout the whole process of selecting and purchasing. Your friendly approach must be recognised.

Recommended for:
ProfessionalismTrousseau PicksLight Lehengas
Diksha Nandanwar
Diksha Nandanwar
4.0

Reviewed 1 year 4 months ago

This is my 1st time purchase from Pernia's. Annu is very helpful and she kept me informed of my order status. Customer service is great. Reserving 1 star because I haven't received my product yet.

Recommended for:
On Time ServiceTrousseau PicksLight Lehengas
Prachi shah
Prachi shah
5.0

Reviewed 1 year 4 months ago

I loved loved loved the collection. I had some queries and Ritika been really helpful. Amazing collection. I would love to shop here again.

Recommended for:
On Time ServiceProfessionalismTrousseau Picks
RachnaAgrawal
RachnaAgrawal
2.5

Reviewed 1 year 4 months ago

I ordered three pieces of jewelry/necklaces. All are poor/subpar quality. Exchanging is a hassel, you have to call vendor within 24 hrs. If not than out of luck. Do not buy from pernia, I won't.

Pernia's Pop-Up Shop
Hi Rachna, We see that we have already provided you the best possible resolution for SKU: SWBM092290-BO-Free Size from Order No.-200094621. Would request you to please let us know the other Order no you are referring to so we can assist you on the same accordingly. Awaiting your response.
B Chojar
B Chojar
4.5

Reviewed 1 year 4 months ago

I would like to give a 5 but I am reserving the extra feedback as I don’t have a shipping date on my order. The quality of packaging and shipping has been very professional on my past purchases with Pernia’s Pop Up Shop. I have purchased four items in the last year that arrived in a timely fashion and customer care has been amazing. Anjali has been responsive to me queries in a timely manner. I hope I get my items on time.

Recommended for:
Quality of WorkProfessionalismLight Lehengas
Shruthi M
Shruthi M
4.5

Reviewed 1 year 4 months ago

This is my second purchase from pernia’s and must say this time the whole process was a breeze even though I ordered pretty late for Diwali and I insisted that it should reach me before that!! A person named Ayesha from customer care helped me and I didn’t have to worry after that, she took care of everything I received my order a day before Diwali and the fitting was perfect. I want to order again just because I was taken care of so well happy customer 👍 thank you Ayesha!!!!!

Recommended for:
On Time ServiceQuality of WorkLight Lehengas
Rach R
Rach R
5.0

Reviewed 1 year 4 months ago

Anjali’s customer service is great she’s very prompt to response for us in US due to timing difference this means a lot

BhoomiGandhi
BhoomiGandhi
5.0

Reviewed 1 year 4 months ago

Samad was so helpful and detailed. I was kept informed of my order status and felt reassured. Thank you!

Recommended for:
Value for moneyQuality of WorkProfessionalism
Tanuj Raja
Tanuj Raja
1.0

Reviewed 1 year 4 months ago

I ordered an outfit on Oct 5. The item was supposed to ship on Oct 14 - but as of Oct 29 - it has not shipped and supposedly the designer has not sent it over to them. I keep getting the same reply- we are waiting for the designer. The issue is the only reason I chose this particular outfit is because it sad that it was ready to ship. Just super disappointed.

Pernia's Pop-Up Shop
We are sorry for the inconvenience caused. However, we see that the product has already been dispatched from our end and the same is being delivered to you via DHL with AWB No.5048645313. The product is expected to be delivered to you shortly. Please reach out to us on customercare@perniaspopupshop.com for any further queries.
Guneet Lamba
Guneet Lamba
5.0

Reviewed 1 year 4 months ago

Thank you Samad for being super responsive and helpful! Much appreciated!

Ruchira Santhosh
Ruchira Santhosh
5.0

Reviewed 1 year 4 months ago

I am very very satisfied with Ritika , she helped me till my outfit reached me, including size, on time delivery and she was available 24/7 and was very patient with all my queries. I am definitely satisfied and would come back again for more shopping

Recommended for:
ProfessionalismReplica HavenTrousseau Picks
carla gordon
carla gordon
5.0

Reviewed 1 year 4 months ago

Amazing service and so helpful. I asked for another colour and it happened. Will be back again.

YOGESH AGRAWAL
YOGESH AGRAWAL
5.0

Reviewed 1 year 4 months ago

Hey anjali, appreciate the help. Looking forward to similar service in the future. Stay blessed.

Recommended for:
Quality of WorkProfessionalismGowns
Indera Bhojnauth
Indera Bhojnauth
5.0

Reviewed 1 year 5 months ago

Anjali has been very helpful answering my query. I appreciate all of her help.

Recommended for:
Quality of WorkBridal LehengasLight Lehengas
Sabby Choudhary
Sabby Choudhary
5.0

Reviewed 1 year 5 months ago

Great experience! Needed something super fast and I was able to find something that I liked that was ready to be shipped.

Deepa Patel
Deepa Patel
5.0

Reviewed 1 year 5 months ago

This is my second time ordering with Pernia’s. I worked with Priyanshi! She is the sweetest and is so communicative through the entire process making sure I get what I want and it’s done to full perfection. She is so wonderful to work with and I definitely recommend her to anyone looking for outfits and shopping from Pernia’s in general. Honestly never been an online Indian outfit shopper till now but they have made it so easy for me.

Sangeeta Roy Arya
Sangeeta Roy Arya
5.0

Reviewed 1 year 5 months ago

Extremely happy with Pernia's. This is my second purchase from them and they have set the bar high. Beautiful fabrics, amazing fitting, value for money.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Aditi Arora
Aditi Arora
4.5

Reviewed 1 year 5 months ago

Mihir was very helpful in answering a query late at night. He gave a detailed response that helped me understand the ETA of my order

Recommended for:
On Time ServiceProfessionalism
Prasita Sankar
Prasita Sankar
0.5

Reviewed 1 year 5 months ago

I have to say my experience with ordering from you has been extremely disappointing. My delivery reached me finally today (after a delay of multiple days), and only because of my constant follow up. Not only were you late in sending the outfit, customs in Germany said they received an illegible invoice from you - again, that too I had to take care of myself and talk to DHL and send them the invoice again etc. It makes me wonder if this is the first international shipping you've done? To say that this whole experience has been horrendous, is an understatement. What is really upsetting is also the fact that even though you couldn't keep to your promise of sending the item to be on the said date, I really didn't see any sign whatsoever that maybe you wanted to make up for this delay somehow. I think as a firm, you're aware how important even one customer's experience can turn out to be.

Pernia's Pop-Up Shop
We regret the inconvenience caused however, our team is trying to contact you, to assist you so we could amicably solve your issue. Hope the resolutions we provide would work in your best interest.
Dini Subbiah
Dini Subbiah
4.5

Reviewed 1 year 5 months ago

Anjali has been very helpful in liaising with the designer to see if I could get an unstitched blouse. I appreciate Pernia’a attention and care! Also honestly I’m shopping from Singapore and won’t have a chance to go to India and just knowing I have access to the selection of clothes at Pernias pop up shop is very comforting!

Recommended for:
Professionalism
UJWALA KALAMBUR
UJWALA KALAMBUR
4.5

Reviewed 1 year 5 months ago

Overall good experience with Pernia - I wanted an order in time for Diwali celebrations and Pritakshi was able to meet my date without any issues. In constant communication regarding the order as well. Thank you for making our Diwali memorable.

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Rana Dhariwal
Rana Dhariwal
5.0

Reviewed 1 year 5 months ago

Thank you Jigar for timely updates and excellent Customer Service

Arpit Saraf
Arpit Saraf
5.0

Reviewed 1 year 5 months ago

Special mention for Ms Pooja for being in touch and assuring about the status of the quality & delivery of the product.

neha agrawal
neha agrawal
5.0

Reviewed 1 year 5 months ago

I m a really fan of pernia n the way they deal with their customers. Hadrian is very sweet....she helped me in every step n took care of all my doubts. Thanks Hadrian for making my shopping experience wonderful

Recommended for:
Value for moneyQuality of WorkTrousseau Picks
shivanyaa rawat
shivanyaa rawat
5.0

Reviewed 1 year 5 months ago

Samad went out of his way to help me out with my ordering process. My shopping experience was great thanks to him. Looking forward to receiving the product. :)

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Ben
Ben
5.0

Reviewed 1 year 5 months ago

Excellent customer service provided by Pritakshi. Prompt assistance and management of customisation requests handled smoothly. Pernia’s is the way to go!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Praveen
Praveen
5.0

Reviewed 1 year 5 months ago

Product was supposed to be delivered in 12th but received on 20th . Thanks to Ayesha in resolving the issue. Product excellent.

Recommended for:
Trousseau Picks
Jai tolani
Jai tolani
5.0

Reviewed 1 year 5 months ago

Just emailed them to cancel the product and JIGAR made sure that the order does not gets cancelled and the products were delivered before the time

Recommended for:
On Time Service
Norwich
Norwich
5.0

Reviewed 1 year 5 months ago

Amazing experience! Timely communication using WhatsApp, very nice fit and seamless delivery. I will recommend Pernia to everyone.

Recommended for:
On Time ServiceQuality of WorkLight Lehengas
Manpreet gandhi
Manpreet gandhi
5.0

Reviewed 1 year 5 months ago

Very Quick response great service I really appreciate the messages and calls for my queries.

Recommended for:
Professionalism
DeeptiNambiar
DeeptiNambiar
5.0

Reviewed 1 year 5 months ago

Anann from pernia's pop up shop did respond quickly to my query ... There was a prompt reply saying he will try to expediate my order delivery... Thanks Annan and Pernia pop up shop ...

Recommended for:
Quality of WorkGownsLight Lehengas
Susan Banor
Susan Banor
5.0

Reviewed 1 year 5 months ago

Jigar helped me expedite the shipping process and the product was delivered before the time

Parul Dang
Parul Dang
4.5

Reviewed 1 year 5 months ago

I had a pretty fast response from Pernia's team -Jigar helped me in closing my query quickly. It was a good experience.

Sameer S Dravid
Sameer S Dravid
5.0

Reviewed 1 year 5 months ago

Ms Ayesha was extremely supportive and proactive in her commitment and communication. The delivery is now coming as per schedule

drvinay hariyani
drvinay hariyani
4.0

Reviewed 1 year 5 months ago

U r service is good even ur time to deliver the product is excellent ur executive persons miss Ayesha’s response is very good but one thing product does not look like as per products price. Product does not look like that it is worth to expense 8250

Pina Desai
Pina Desai
5.0

Reviewed 1 year 5 months ago

Thank you Mihir for a quick response and resolution to my ask for delivery timeline! Much appreciated!!

Recommended for:
ProfessionalismBridal LehengasLight Lehengas
SanthoshiReddy
SanthoshiReddy
5.0

Reviewed 1 year 5 months ago

Excellent service will sure buy again from Pernia pop up shop shop.

Dollar
Dollar
5.0

Reviewed 1 year 5 months ago

It was nice on the part of customer service team to track the package and also showing a wonderful gesture for delay in delivery.

priti patel
priti patel
5.0

Reviewed 1 year 5 months ago

Really prompt customer service, never fails to respond to their customers on time.

Recommended for:
Trousseau Picks
Nupur Patel
Nupur Patel
5.0

Reviewed 1 year 5 months ago

I placed order for my daughter and husband ,the clothes were well packed arrived in a timely manner and were exactly like the pictures. The outfits were non itchy for the kids and she loved it.

Recommended for:
On Time ServiceProfessionalismLight Lehengas
Nikita Mahulkar
Nikita Mahulkar
4.5

Reviewed 1 year 5 months ago

I placed an order with multiple items and each item was getting shipped separately. Anjali helped me (via WhatsApp business chat) understand where each item was and expected timeline. Very happy with the service provided.

Recommended for:
On Time ServiceProfessionalism
Deep Sandhu
Deep Sandhu
5.0

Reviewed 1 year 5 months ago

I placed multiple orders and had some confusion about payments , Samad was kind enough to look through my orders and presented all my orders in line so that I could understand what orders I had placed

Recommended for:
Quality of WorkProfessionalismTrousseau Picks
Shopping Ideas
Shopping Ideas
5.0

Reviewed 1 year 5 months ago

I ordered clothes through Pernia’s website. I wanted to make changes to my order . The representative “ Ayesha” was very helpful and professional. I was very pleased with her manner. Overall my experience was very good 👍

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Taruna Brahma
Taruna Brahma
3.0

Reviewed 1 year 5 months ago

Pernia’s has been my go to for wonderful designer Indian wear and i appreciate they cater to so many sizes! As of this year I’ve been having lots of issues with them in terms of communication and getting the right products delivered in time. My last order got to me in the nick of time thanks to wonderful Ayesha! She made sure my orders were shipped out to me right away and kept me in the loop! Ten Star service from Ayesha! The vendor.. not quite.

Nishita Gandhi
Nishita Gandhi
0.5

Reviewed 1 year 5 months ago

Got a product, super wrinkly with a funny smell. Threads hanging everywhere for a $200 outfit . Supposedly silk but cheap silk. Reached out to customer service with no real solution. Missed the occassion for which it was ordered. Never again!!! Now i have to pay to get it altered since the sizing is sooo off and also dry ceaned.

Pernia's Pop-Up Shop
Please accept our sincere apologies for all the inconvenience caused. Our team is in contact with you, to assist you so we could amicably solve your issue. Hope the resolutions we have provided works in your best interest. Kindly mail us at customercare@perniaspopupshop.com for any further quires.
nusrat sorna
nusrat sorna
5.0

Reviewed 1 year 5 months ago

Great service. Awesome collection of jewellery. Would love to purchase more in future ❤️

Urja Upadhyaya
Urja Upadhyaya
5.0

Reviewed 1 year 5 months ago

The service is spot on and so efficient. They always cater to customers’ needs and try to resolve all the queries and concerns ASAP which is commendable.

Shalu
Shalu
4.0

Reviewed 1 year 5 months ago

Pooja was a delight to work with. Very courteous, polite and prompt. Did pay attention to the details I needed.

Sravanthi Jevana
Sravanthi Jevana
4.5

Reviewed 1 year 5 months ago

While purchasing they helped me, and when I ask for updates they are responding immediately, liked to purchase again

Recommended for:
Value for moneyQuality of WorkProfessionalism
Shefali Batra
Shefali Batra
5.0

Reviewed 1 year 5 months ago

Very responsive & answered all queries quickly! Recommend for service & great selection of clothing.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Neha Patel
Neha Patel
4.0

Reviewed 1 year 5 months ago

Ritika was very thorough and prompt in providing me a status update on my order.

Bindi Majmundar
Bindi Majmundar
5.0

Reviewed 1 year 5 months ago

Mihir was very prompt in his responses and informative. Appreciate the prompt and detailed responses

Recommended for:
Trousseau Picks
Niyati
Niyati
5.0

Reviewed 1 year 5 months ago

Ritika was very helpful with giving me status routine updates regarding my order. Looking forward to the delivery.

Pushpanjli Kir
Pushpanjli Kir
5.0

Reviewed 1 year 5 months ago

Very Good Customer service and helpful staff. Anjali addressed my query and provided prompt support.

Recommended for:
GownsTrousseau PicksLight Lehengas
Shruti Swarup
Shruti Swarup
5.0

Reviewed 1 year 5 months ago

I’ve been ordering from Pernia’s for 10 years now. The quality checks and the customer service is consistently exceptional. Perfect place to shop around for indie designers

Recommended for:
Quality of WorkTrousseau PicksLight Lehengas
saisha verma
saisha verma
5.0

Reviewed 1 year 5 months ago

Exceptional Service. I ordered a dress to be delivered to Australia however the product was getting delivered post my event date. I reached out to the team and Pratiksha responded quickly and has managed to ship my product earlier so that it arrives prior to my event date.Would recommend pernia pop ups product and customer service team.

Recommended for:
Value for moneyProfessionalismLight Lehengas
Jasleen Ghangas
Jasleen Ghangas
5.0

Reviewed 1 year 5 months ago

My experience with Pernia was absolutely amazing! I couldn’t recommend them more. I waited until last minute to shop for my cousins wedding for my mother and myself. I conveyed with them and asked if I could get my outfits on time. They went above and beyond to make sure I got my outfits on time. My mother and I received so many compliments when we were them and it was only because they got it to us on time. We wanted to be different and they allowed that.

Recommended for:
GownsTrousseau PicksLight Lehengas
Asha Patel
Asha Patel
5.0

Reviewed 1 year 5 months ago

I have shopped so much from this website & I Am in love with everything, they have made me so far. Love all the outfits. Hadrian is been so helpful with all my orders. Always replying to my questions, right away. Thank you for your great service

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Priyanka juneja
Priyanka juneja
4.5

Reviewed 1 year 5 months ago

Very nice collection and designs and thanks for sending it earlier Thanks alot Very nice conversation with Ayesha mam Thanks

Nidhi aggarwal
Nidhi aggarwal
5.0

Reviewed 1 year 5 months ago

Fantastic collection and super good and helpful staff , I had a very good experience with Anjali who helped me to get through my order very smoothly. I felt very assured with my order due to Anjali’s timely response . Thanks Anjali and Pernia pop up team !!

Recommended for:
On Time ServiceQuality of WorkTrousseau Picks
Deepali Agrawal
Deepali Agrawal
5.0

Reviewed 1 year 5 months ago

Brilliant order taking, changed size and international shipment received on time. Great job all around

Recommended for:
On Time ServiceQuality of Work
Nilkanth Patel
Nilkanth Patel
4.5

Reviewed 1 year 5 months ago

I like all over this online shopping website. It was my first experience to buy anything online…I can’t wait to wear traditional dresses

Recommended for:
Quality of WorkProfessionalismTrousseau Picks
Shalva Reiss
Shalva Reiss
5.0

Reviewed 1 year 5 months ago

Excellent quality products and customer service. I am perfectly satisfied with my purchase and experience! Highly recommend for beautiful, unique pieces!

Recommended for:
Quality of WorkProfessionalismGowns
Utaqie
Utaqie
4.5

Reviewed 1 year 5 months ago

Helpfull customer service with Ayesha that take your orders carefully and help and guide you whenever measurements need to be retaken.

Sanjana Arjun
Sanjana Arjun
5.0

Reviewed 1 year 5 months ago

Thank you Ayesha for being very helpful and responding quickly to all my concerns . Very good service

Recommended for:
Quality of WorkBridal LehengasLight Lehengas
Andrea Grieco
Andrea Grieco
5.0

Reviewed 1 year 5 months ago

Ayesha was wonderful to work with. Very helpful and follow up was great. Thank you so much

Recommended for:
ProfessionalismGownsBridal Lehengas
Khyati Mehta
Khyati Mehta
5.0

Reviewed 1 year 5 months ago

Pernia’s pop up shop has a very good collection. Navigating thru the site and placing an order as very easy. I placed an order for a dress but needed it to be delivered asap. I reached out to them and customer service was amazing! Ayesha was absolutely fantastic. She not only helped me with my request but answered all my queries and proactively reached out from to time to time giving me updates on the delivery. I would buy again and would highly recommend!

Recommended for:
On Time ServiceTrousseau PicksLight Lehengas
Sneha Sheth
Sneha Sheth
5.0

Reviewed 1 year 5 months ago

Pernias has amazing options and prices. Customer service is amazing. Ashiya did a Fantastic job of reaching out to me and keeping me updated on my order. I appreciated it very much ! Will be telling my friends about the site !!

Recommended for:
Quality of WorkProfessionalismGowns
PuneetGill
PuneetGill
5.0

Reviewed 1 year 5 months ago

I came across Pernia’s Popup Shop earlier this year and shopping with them has been a breeze! Their customer service is amazing, most recently i was dealing with their rep Ayesha who went above and beyond to make sure that i got all my sizes correct.

Recommended for:
GownsTrousseau PicksLight Lehengas
Reena Paliwal
Reena Paliwal
4.5

Reviewed 1 year 5 months ago

Thanks Ayesha for giving me quickest reply and solving the issue 🙏🏼

Recommended for:
Professionalism
Shonal Awasthi
Shonal Awasthi
5.0

Reviewed 1 year 5 months ago

Helped me with a fast solution with my request Good service

Felix Francis
Felix Francis
5.0

Reviewed 1 year 5 months ago

My experience with Pernia pop shop is amazing. I have bought many outfits and all of them are amazing. The designer collections are amazing and their customer service is great too.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
JodyVerra
JodyVerra
0.5

Reviewed 1 year 5 months ago

One week after receiving an outfit, asked to return it. Didn’t fit well & fabric was cheap. It was not a custom outfit; it was “ready made”. Nowhere on the order form does it state their return policy(which basically is they refuse returns). They have offered me $50 store credit for a $124 item. I suggest anyone who wants Indian clothing order through a company on Amazon; all returns no questions asked.

Pernia's Pop-Up Shop
We regret the inconvenience caused however, we have offered the best alternative solution over email asper our policy is stated on our website . Please reach out to us over email for any further assistance.
Lalani
Lalani
5.0

Reviewed 1 year 5 months ago

Thanks Anjali for giving me quickest reply and solving the issue 🙏🏼

Anand Sood
Anand Sood
4.5

Reviewed 1 year 6 months ago

After my last review I ordered another suit. Again to be sent to an address in the USA. Not my home address. As I said before your staff is excellent. Polite friendly and helpful. However I still feel that one sakes person needs to be with the client from placing of the order to the shipping. The very nice gentleman I interacted with assured me that the order would go to my specified address. We’re it not for my contacting Jugar who checked for me and realized that the shipping address was still incorrect snd subsequently corrected it I would again have been in a quandary since I would be in USA and my order would have shipped to my home address so once again I reiterate that this needs to be addressed. Other than that I will say that service, attitude and willingness of staff is 10/10. The items are of excellent quality and a pleasure to wear. Thank you.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Danish Shaikh
Danish Shaikh
5.0

Reviewed 1 year 6 months ago

This was an amazing experience, rushed my order to me before delivery date so o could get in time for a wedding! Super communicative and fast delivery!! Clothes were beautiful will definitely shop again :)

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Chanakya Valluri
Chanakya Valluri
5.0

Reviewed 1 year 6 months ago

I had to give measurements for a kurta and Ayesha helped me through the process in getting the right measurements. She was patient and provided the necessary help in a timely manner!

Recommended for:
On Time Service
Aannya
Aannya
5.0

Reviewed 1 year 6 months ago

Ayesha from pernia’s pop shop gave me an amazing online shopping experience. She saved me the hassle of tracking my order and giving me quick updates on when it would reach me and followed up constantly. Thanks Ayesha!

Shilpa C
Shilpa C
5.0

Reviewed 1 year 6 months ago

I have ordered 2 dresses. Ayesha from the vendor’s team has been in contact as one of the dress is to be custom stitched. It has been a good experience so far. I am waiting to receive the dress and will update after. 😊

Saral Patel
Saral Patel
5.0

Reviewed 1 year 6 months ago

Great experience, they were lovely to work with and my outfit came to exact measurements. It was slightly delayed I shipping but the team was very good at communicating that and assuring me that it will be expedited as soon as they get it.

Recommended for:
ProfessionalismBridal LehengasLight Lehengas
Anchal
Anchal
5.0

Reviewed 1 year 6 months ago

Had an amazing experience with Perina's, the customer service team is efficient and helped me get my order on time I would definitely keep coming back here. Please do not think twice and make the purchase.

Recommended for:
On Time ServiceBridal LehengasLight Lehengas
Geeta Rao
Geeta Rao
4.5

Reviewed 1 year 6 months ago

Just got my package and I am so happy to receive it. The customer service is very good. Special mention for Pratishi who incorporated all my suggestions correctly. The designer team of Shutkruti has done a fab job! Thank you so much :))

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Jahnvee Shah
Jahnvee Shah
5.0

Reviewed 1 year 6 months ago

Exceptional staff and customer service. Shreya was very helpful on the chat while placing my order. She also expedited the order to deliver it to me much earlier. Jigar Doshi is always very prompt and supportive at Pernias. Their was a logistics issue as it was an overseas shipment but he resolved quick. Appreciate your swift response.

Recommended for:
On Time ServiceTrousseau PicksLight Lehengas
Sunita Sachar
Sunita Sachar
4.0

Reviewed 1 year 6 months ago

Good customer service. Only complaint l have is that l had to chase up before placing my order as it was custom tailored but once paid then great service. Ayesha was very helpful. Good service

Recommended for:
Value for moneyOn Time ServiceProfessionalism
Sushama Wagh
Sushama Wagh
5.0

Reviewed 1 year 6 months ago

Amazing customer service. Ashiya was amazing and helped resolve my issue very quickly and I could get my order in time

Recommended for:
Quality of Work
Vijay Gujar
Vijay Gujar
5.0

Reviewed 1 year 6 months ago

Excellent experience. The clothes are amazing, the customer care experience is amazing. I will keep coming back for more. So don’t think twice- buy that outfit. You won’t regret it.

Recommended for:
Value for moneyOn Time ServiceBridal Lehengas
Angelica C.
Angelica C.
5.0

Reviewed 1 year 6 months ago

Amazing customer service! Samad was really helpful with my order! I asked for a soon shipping and I really thankful for the help provided.

Recommended for:
Value for moneyQuality of WorkProfessionalism
Priyanka Reddy
Priyanka Reddy
5.0

Reviewed 1 year 6 months ago

Amazing customer service. Ashiya and Suraj were amazing and helped resolve my issue very quickly. Will definitely re purchase from them

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Ashley Patel
Ashley Patel
5.0

Reviewed 1 year 6 months ago

This is my very first order through site, and I am totally and completely satisfied! Ashiya was amazing and very very helpful throughout the process.The fit is great and so are the prices. I will definitely return again and again...

Recommended for:
On Time ServiceQuality of WorkProfessionalism
jaymin kothari
jaymin kothari
4.5

Reviewed 1 year 6 months ago

I had placed an order but the vendor didnt send the product on time. Thanks to Ayesha she made sure that the product was checked for quality and shipped to me on urgent basis so i could wear it for a particular event. Thank you Ayesha .

Recommended for:
Quality of Work
Mohini Patel
Mohini Patel
0.5

Reviewed 1 year 6 months ago

Loved my outfit! Looked even better than what I saw on the picture!

Rachna Balaji
Rachna Balaji
5.0

Reviewed 1 year 6 months ago

Good customer care Ms. Ayesha was v v v. Helpful I am ordering for the v first time from pernia

Rupal Dandia
Rupal Dandia
5.0

Reviewed 1 year 6 months ago

Ashiya was very responsive, prompt and sincere. She made my experience with Pernia’s Pop-up shop stellar!

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Aannya
Aannya
5.0

Reviewed 1 year 6 months ago

Had an awesome experience buying designer dresses from pernia pop shop. Special thanks to Ayesha for quick helps with delivery. Pernia is a one place stop for buying designer wear.

Recommended for:
On Time ServiceQuality of WorkTrousseau Picks
soni nayak
soni nayak
0.5

Reviewed 1 year 6 months ago

If I could give 0 star I would do that. Extremely poor customer service. I had ordered two outfits one women and one men. Firstly women outfit came in wrong size and with holes. I received response after 4 days after several follow ups. I am yet to receive a response regarding what they propose to do with the outfit. The quality of their product is extremely poor and when I asked for providing store credit as the men's outfit was not only late in receiving but also poor in size and quality, they refused citing the reason that it was purchased on sale and they do not refund products purchased on sale. I felt cheated.

Pernia's Pop-Up Shop
We apologize for the inconvenience caused, We understand that our team is currently corresponding with you via email and are trying to work out the best possible resolution for you as per our policies. We have agreed to have the size exchanged for you and shall keep you posted via email for the process further.
Fatema jaffer
Fatema jaffer
5.0

Reviewed 1 year 6 months ago

I received a beautiful outfit. Samad was very helpful in assisting with any questions that I had!

Recommended for:
Quality of Work
Rohit
Rohit
5.0

Reviewed 1 year 6 months ago

Excellent product - pair of golden birds - worth the wait - great price too - Anann was very helpful

Recommended for:
Value for moneyQuality of WorkProfessionalism
Riddhi
Riddhi
5.0

Reviewed 1 year 6 months ago

I ordered the wrong size and wrote to the store to consider my options. In the end we agreed on a $30 store credit to help with the alterations which I will be doing locally. That saves me the hassle of shipping internationally. Thank you to all who helped me. Responses were prompt. Great customer service!!!

Recommended for:
Quality of WorkProfessionalismBridal Lehengas
Denise Wernick
Denise Wernick
4.5

Reviewed 1 year 6 months ago

Samad was very helpful in replying to me about my order. I look forward to the email stating that the order is shipped

HinaliHari
HinaliHari
5.0

Reviewed 1 year 6 months ago

Ayesha was very helpful in getting my measurements. She polite and very friendly.

Snehha kadu
Snehha kadu
5.0

Reviewed 1 year 6 months ago

It was great working with ayesha . She was very kind, helpfull and professional. Overall it was an amazing experience

Recommended for:
Quality of WorkProfessionalismTrousseau Picks
Tania Wadera
Tania Wadera
5.0

Reviewed 1 year 6 months ago

Big thankyou to Ayesha for helping me make this delivery happen quickly! She helped coordinate with the delivery partners and resolved all issues on their end very quickly.

Recommended for:
ProfessionalismBridal LehengasLight Lehengas
Califa Fernandes
Califa Fernandes
5.0

Reviewed 1 year 6 months ago

Great customer service, attentive throughout the process.We do get quick response and made us comfortable by letting us know about the delivery timeline. Must shop from Pernia's pop up Shop.

Recommended for:
Value for moneyOn Time ServiceTrousseau Picks
Annu Sinha
Annu Sinha
5.0

Reviewed 1 year 6 months ago

Would anytime give 5 star to pernia's pop up shop. As they have wide range of variety in designer wear. The customer service is awesome :)

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Faisal Khan
Faisal Khan
5.0

Reviewed 1 year 6 months ago

I recently purchased a couple of outfits for a wedding from Pernia's Popup Shop. The collection is marvellous and the customer service is so helpful. Loved their personalised treatment. I'll definitely shop more in future:)

ashiya shaikh
ashiya shaikh
5.0

Reviewed 1 year 6 months ago

I had place an order from pernia's pop up shop for an event,the dress was very beautiful and had a wonderful experience with pernia's pop up shop, Surely recommended..

Recommended for:
Bridal Lehengas
Pooja
Pooja
5.0

Reviewed 1 year 6 months ago

I ordered a outfit from Pernias at a very short time and Pernia's team was very responsive and supportive they took great efforts to ensure that I get my order on time.I will definitely recommend Pernia's.

Hadrian Simon
Hadrian Simon
5.0

Reviewed 1 year 6 months ago

It was a delight to shop with you, and the customer support team was always available to help answer any of my questions, I loved the dress and will recommend more of my friends to shop with you.

Ayesha Kazi
Ayesha Kazi
5.0

Reviewed 1 year 6 months ago

I shopped at Pernia's for the first time and had a wonderful experience.Customer care team was very helpful and was very impressive.

Recommended for:
On Time ServiceQuality of WorkBridal Lehengas
Zaara
Zaara
5.0

Reviewed 1 year 6 months ago

Had a great experience while placing a order on their website. Everything is great from Placing an order to wonderful customer service. Will recommend Pernia's to family and friends for sure

Recommended for:
On Time ServiceGownsBridal Lehengas
Roxanne Pavri
Roxanne Pavri
5.0

Reviewed 1 year 6 months ago

The service was so amazing that I’m absolutely speechless. Had a great online shopping experience.

Recommended for:
On Time ServiceQuality of WorkLight Lehengas
Nabeel Ansari
Nabeel Ansari
5.0

Reviewed 1 year 6 months ago

I recently ordered a product for my Bridal wedding via perniaspopupshop.com. The team is proactive, and assisted me with all my queries in a timely manner

Recommended for:
Quality of WorkProfessionalismBridal Lehengas
Vin Dhaliwal
Vin Dhaliwal
5.0

Reviewed 1 year 7 months ago

From the moment I purchased my outfit online I found the team so incredibly helpful. I wanted to customise the blouse and they were more than helpful. I ended up thinking I hadn’t left enough time for the outfit to arrive to me before the wedding reception and I was constantly reassured that Pernia’s would get the outfit to me ahead of time. For this I want to shout out Jigar personally, who would always call me whenever I felt panicked! Needless to say I received the outfit with more than enough time and it was absolutely STUNNING!

Recommended for:
Quality of WorkProfessionalismLight Lehengas
dr priti udhay
dr priti udhay
0.5

Reviewed 1 year 7 months ago

Very disappointing.I ordered gulago jaipur. First of all delivery took for ever. The fabric of the outfit and fit was uncacceptable.Absolutely not worth the price too. Returns policy - they do not accept refund. They take two weeks to even respond(Priti). They asked for 15% restocking fee if I exchange with another garment which means I pay 9775 rs for a product I bought for 8500rs. I am a busy surgeon and I always buy designer stuff online.I never had this bad an experience.As soon as I got the product I had asked for refund . No delay here.Stay away - if something does not fit, you will not be able to return it. Absolutely fraudulent . I prefer to donate the ill fitting and poor quality garment I received ,than deal with these people.Definitely I cannot wear that fabric to hospital. Waste of time and money.

Pernia's Pop-Up Shop
We regret the inconvenience caused however, we have offered the best alternative solution over email. Please reach out to us over email for any further assistance.
Rekha
Rekha
4.0

Reviewed 1 year 7 months ago

I ordered two outfits from Pernia from two different designers. For one of the outfits I had issues with size but pradnya has been so helpful to resolve the issue. She managed everything very professionally and helped with the re-sizing…..I am very happy with my new outfit.

Ankit
Ankit
4.0

Reviewed 1 year 7 months ago

Ordered 2 wedding outfits. One of them was not to the size ordered. Was able to get part of the outfit reordered with the help of Pradnya but I did not receive a refund and only store credits. Pradnya did a great job staying in communication with me and helping me through the issue

Navi Gill
Navi Gill
5.0

Reviewed 1 year 7 months ago

Ridhi was very helpful and professional while helping me with a return at pernias. She was readily available and helped answer all of my questions along the way. She made the entire process very simple and straightforward. Definitely an asset on their team.

Recommended for:
Quality of WorkTrousseau PicksLight Lehengas
Namrata Sharma
Namrata Sharma
5.0

Reviewed 1 year 7 months ago

Riddhi has solved my problem in such a professional manner. I’m very happy with the way she has handled my query. Gonna definitely refer Pernia to all my friends due to great customer service. Thanks Riddhi.

Recommended for:
Professionalism
Ekta Nathoo
Ekta Nathoo
5.0

Reviewed 1 year 7 months ago

Really good service in keeping good communication in terms of what stage product is at and shipping.

Ravina Kaur
Ravina Kaur
4.5

Reviewed 1 year 7 months ago

I had an issue with my purchase and Riddhi Nagda kindly helped me! She was professional and efficient, if you have any queries she’s the person to go to!

J A
J A
0.5

Reviewed 1 year 8 months ago

Absolutely incacceptable returns policy - they do not accept returns if you order from them online, which does not make any sense for an ONLINE FASHION store. Stay away - if something does not fit, you will not be able to return it.

Sarah Pavone
Sarah Pavone
2.5

Reviewed 1 year 8 months ago

I ordered a white sari for my wedding. The first sari I received was not white; it was ivory or champagne. I was able to return the first one and they shipped me a new one. The new sari was also not white, although it was slightly more white than the first it was still not white. When shopping in their site I specifically filtered for white, not off-white or ivory which is what this sari ended up being. When I tried to to return it for a refund I was told I could not because the color was only a slight variance and not a different color.

RubyDominic Vas
RubyDominic Vas
5.0

Reviewed 1 year 8 months ago

Amazing selection of clothes, fast shipping (shipped to the US), quick response time to questions I had about specific pieces, and excellent quality. Can’t wait to purchase other items in the future. Wore my gown to a baptism event and I got countless compliments all day long.

Recommended for:
On Time ServiceQuality of WorkGowns
Roopika Nanjappa
Roopika Nanjappa
5.0

Reviewed 1 year 9 months ago

Pernia’s has a gorgeous collection of course, but the team is super! They’ve been really helpful, polite and friendly with my queries and I’ve had a great experience. I look forward to shopping with them again. Shout-out to Atul for the help.

Recommended for:
ProfessionalismBridal LehengasLight Lehengas
MBD
MBD
5.0

Reviewed 1 year 9 months ago

I purchased 3 clothing items. 2 of the items didn’t work for me and Pernia’s was incredibly helpful with handling this. This was my second time shopping with them and will definitely purchase from them again. I had a great experience!

Recommended for:
On Time Service
ritika agrawal
ritika agrawal
5.0

Reviewed 1 year 9 months ago

I had placed an order for a bag … and as committed by the pernia pop up team the product reached on time also on a very short notice . I would also like to mention the their executive Laxmi Priya was very helpful during this process.

Recommended for:
On Time ServiceQuality of WorkLight Lehengas
Erica Carmen
Erica Carmen
5.0

Reviewed 1 year 9 months ago

I purchased potli bags for my upcoming wedding and was concerned about the shipping times (since I was on a tight timeline). Pernia's customer service was extremely responsive and helpful in providing status updates of my order, and my bags arrived in time! Wonderful service and beautiful products.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Amy Sacchetti
Amy Sacchetti
5.0

Reviewed 1 year 9 months ago

Better customer service doesn't exist on this planet. I wish US companies would get their shit together like Pernia's.

Recommended for:
On Time ServiceQuality of WorkBridal Lehengas
Jiffy Ann
Jiffy Ann
0.5

Reviewed 1 year 9 months ago

Horrible experience! I ordered my Engagement lehanga in Jan for the function in May. Giving them ample of time for production and shipping. Didn't get any communications regarding my item up until mid of April. I tried calling them number of times but no avail. There call service is such a joke no one picks up. Sent an email only to find out they have not got my stuff from the designer but they need to have the courtesy to let me know. 2 weeks before the event, I literally lost my cool and been trying to reach via email, call and chat to see if there is any way I can get my package. I had to blast emails to get 1 response. They really need to train their staff on customer service. I went with Pernia thinking I will get the same level of customer service as the $$$ I spent on the outfit but hello no. After countless emails and demanding for refund they delivered my package on 1 day before the event. Didn't even communicate that they shipped. Will never shop from them ever again.

Vasundhra Singh
Vasundhra Singh
5.0

Reviewed 1 year 10 months ago

5 stars for Mr.Wahid! He and his team are the best when it comes to taking care of their customers! I'm based in US and I had placed an order for 3 suits online... when you place the order nowhere does it show your measurements... it only says comparable to US size 6/ 8/ 10... so I placed the order and when the outfits were delivered to me they were way too small! They wouldn't even fit! When I contacted the customer service it was of no use as they Flaty said they couldn't help me. But then Mr. Wahid stepped in and made sure the matter was sorted out! He took up the case and personally made sure that my small size suits were exchanged for larger size.. as per my measurements. I have no words to thank Mr. Wahid as he went out of his way to help me out! Getting in touch with the designers & then speaking to me .. He has made sure I had a good experience with Pernia's Pop Up Shop! Initially we were so disappointed.. my husband said the money has been wasted and never to buy from India again. But it's all thanks to Mr. Wahid & his amazing team who did their best for us! I couldn't be more thankful! I would have given 1/2 star to pernias had it not been for him! I definitely recommend everyone to speak to Mr. Wahid in case they need any help & I'm certain he will make sure your matter is sorted out to the satisfaction of all! Thank you so much once again Mr. Wahid! I don't know what we would have done had it not been for your intervention! He is the best! And pernia's pop up shop owes its 5 stars to him!

Recommended for:
Quality of WorkTrousseau PicksLight Lehengas
Natasha Dossa
Natasha Dossa
5.0

Reviewed 1 year 10 months ago

Ritu was amazing!! She helped me find the perfect outfits and jewelry for my brothers wedding. I’ll definitely be buying all my future Indian outfits on Pernia’s!

Recommended for:
Quality of WorkProfessionalismBridal Lehengas
Akshi Shah
Akshi Shah
5.0

Reviewed 1 year 10 months ago

Excellent customer service from Jigar who went above and beyond to ensure I received my wedding outfits on time. Thank you very much!

Recommended for:
ProfessionalismGownsBridal Lehengas
Shoma
Shoma
5.0

Reviewed 1 year 10 months ago

The customer service I received from Riddhi at Pernia’s Pop-Up Shop was one of the most positive experiences I’ve had with the retail industry. She was prompt in replying back to me and followed up several times to ensure my satisfaction. I will definitely continue to shop at Pernia’s’ Pop-Up Shop and not hesitate to recommend this trustworthy and customer friendly online retail shop to my friends and family.

Recommended for:
On Time ServiceQuality of WorkProfessionalism
Kashmir Bagwandeen Pattundeen
Kashmir Bagwandeen Pattundeen
4.0

Reviewed 1 year 10 months ago

I had a limited window to have my item shipped to me. I chose an item that was ready to ship, and needed it sent to me at a specific date. I was quite nervous as it was a very specific request. Reet from the Whatsapp line was incredibly helpful and went the extra mile to assist me. Very grateful.

Recommended for:
On Time ServiceProfessionalismBridal Lehengas
Charmane Dennis
Charmane Dennis
5.0

Reviewed 1 year 11 months ago

‘Awesomeness personified ‘are two words that describe my experience with Pernia , great collection at great price points , for every occasion and every mood ! A shout out to Shamiya who was an absolute legend ;she went above and beyond to make this experience as pleasing as can be (and I can be a tough cookie to please) so that’s saying something … Good on ya guys and keep up the great work .. !! I have bought 5 outfits in my first buy and i already find myself wanting more !!

Recommended for:
Value for moneyProfessionalism
Nikita Agrawal Banthia
Nikita Agrawal Banthia
0.5

Reviewed 1 year 11 months ago

The dresses at Pernia are definitely pretty but my experience of buying had been extremely painful. I ordered 3 similar sort of formal dresses from Pernia, when one came I was very dissatisfied with the quality and fit of the dress. So I called the customer care of Pernia and demanded a cancellation for the rest of the two and return of the one I bought. Please note their return process is not an easy one but a very torturous one. You ll keep getting endless calls from thier management to not to return the dress. However at the end they took my return request but till then it was almost 10 days and I tried and thought to keep the dress anyway. It was priced at Rs 7500. For the cancelled dresses, the courier guy came to deliver the dress 2-3 times and I refused and asked to cancel my order. On phone also I received the calls 3-4 times when I said pls process my cancellation to which they said processed. Still the courier guy came in again for the fifth time and in my absence my staff took the order thinking it must be some important courier for me and paid 7500 to the guy. Extremely unprofessional and extremely irritating and idiotic website management. Pls see before buying. I am most dissatisfied from Pernia of all the premium websites I bought the products from.

Lazri O
Lazri O
5.0

Reviewed 1 year 11 months ago

The best reception lehenga i could ever ask for! Kind staff. Best variety of designers. Last moment changes. An overall very smooth experience.

Recommended for:
Value for moneyOn Time ServiceBridal Lehengas
Mansi Shah
Mansi Shah
5.0

Reviewed 1 year 11 months ago

Pernia's is probably my favorite place to shop for Indian clothes from the US. Their selection is incredible, they have many quick ship options and they have Rutu! Rutu is the most helpful sales manager I've ever had the pleasure of working with. After our India shopping trip got canceled, I needed help finding the right outfits for my brother's upcoming wedding. Rutu gave me her direct line and answered any and all questions I had about the outfits, the fit and what would be appropriate for each event. She's basically a secret personal stylist! Just incredible. So happy to have had the chance to work with her and will definitely always go to Pernia's for any future needs.

Recommended for:
On Time ServiceProfessionalismTrousseau Picks
Mausam Dhillon
Mausam Dhillon
5.0

Reviewed 2 years ago

The best lehanga I ever bought😊I am in love with with my outfit and can’t wait to style it.Perfect fit,good quality and affordable price. I would highly recommend shopping from Pernia’s pop-up shop.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
SoniaBansal
SoniaBansal
4.5

Reviewed 2 years ago

Got a couple of outfits from Pernia and they were stunning! I was being assisted by Neha and she was very helpful and tried to accommodate to my needs as best as she could. Beautiful clothes and great service!

Recommended for:
Value for moneyQuality of WorkLight Lehengas
Pooja Mishra
Pooja Mishra
5.0

Reviewed 2 years ago

Very happy with the service, the product arrived before the time and the product is exactly as described on the website, thanks to the team😊😊

Recommended for:
On Time ServiceQuality of WorkLight Lehengas
Kunal Kurmi
Kunal Kurmi
4.5

Reviewed 2 years ago

Had a great experience shopping with Pernia's. Their new menswear collection is amazing & would love to shop again.

Recommended for:
Value for moneyOn Time Service
kavita jain
kavita jain
0.5

Reviewed 2 years ago

Horrible customer care servic. No body answers to the mails, whatsapp messages or calls. They are on their toes while placing the order and show their back if the customer has any issue with the product. It's been 2months now that I have returned my product for alterations and still haven't received it when it was said only 7days. I FEEL CHEATED AND HARASSING. DO NOT RECOMMEND IT TO ANYONE. THEY KEEP STALLING YOU

Aditi Choudhary
Aditi Choudhary
5.0

Reviewed 2 years ago

Amazing website. Loved the collection. I am very happy with my experience with Pernia's Pop-Up Shop

Recommended for:
On Time ServiceQuality of WorkBridal Lehengas
Arif
Arif
5.0

Reviewed 2 years ago

I ordered online from pernia and its delivered on time and very cooperative customer service. I was on loop every time from the date of dispatch till delivery..worth to shop from pernia and very good service

Recommended for:
Value for money
Manasvi
Manasvi
5.0

Reviewed 2 years 1 month ago

Had an amazing experience in pernias. The staff was very cooperative and sweet. They also accepted my special requests. Thankyou pernias for making me look awesome.

kiran jain
kiran jain
5.0

Reviewed 2 years 1 month ago

Quite impressed with the variety of products at Pernia's and allows a wide range of brands to choose from, products are true to the description as mentioned on the website, Thankful to the team for assisting well, definately coming back to buy more soon.

Recommended for:
Quality of WorkTrousseau PicksLight Lehengas
Cheryl Fernandes
Cheryl Fernandes
5.0

Reviewed 2 years 1 month ago

Amazing collection , amazing customer care experience - all under one roof makes it convenient to select options easily. Totally satisfied.

Recommended for:
On Time ServiceQuality of WorkBridal Lehengas
Tanvi
Tanvi
4.0

Reviewed 2 years 1 month ago

i purchased a yellow embroidered lehenga set from pernia's and received it a two days back, i absolutely loved it!! the work on the outfit is so beautiful , cant wait to wear on my cousins wedding. thankyou pernias pop up

Recommended for:
Quality of Work
Devanshi Thakkar
Devanshi Thakkar
4.5

Reviewed 2 years 1 month ago

Pernia’s Pop-Up Shop is an amazing website for designer wear collection. Everyone was very helpful throughout the process. The lehenga set I ordered looked exactly like the image on the website. I recommend this website highly for wedding & trousseau.

Recommended for:
Trousseau PicksBridal LehengasLight Lehengas
Siddhesh Patekar
Siddhesh Patekar
4.5

Reviewed 2 years 1 month ago

Impressed with the variety in menswear collection. Would definitely recommend friends to visit store at Kalaghoda. Thank you pernias.

Recommended for:
Value for moneyOn Time ServiceQuality of Work
SonamJaisinh
SonamJaisinh
4.0

Reviewed 2 years 1 month ago

I ordered mens wear from the website & had issued with the size. customer care team was very helpful throughout & made sure the size was as per my need. Over all Great service.

Formee
Formee
5.0

Reviewed 2 years 1 month ago

I purchased two lehenga sets for my bestfriends wedding both designer wear, i must say pernia's is absolutely amazing!! thanku for making it so special, recommending everyone do opt for customized outfits

Recommended for:
GownsTrousseau PicksBridal Lehengas
Rubina Sayyed
Rubina Sayyed
5.0

Reviewed 2 years 1 month ago

Beautiful collection pernias has, shopped for my cousins wedding and must say lovely designer wear outfits they have definitely recommending everyone

Recommended for:
GownsBridal LehengasLight Lehengas
Leroy Fernandes
Leroy Fernandes
5.0

Reviewed 2 years 1 month ago

Awesome mens wear collection online and in stores, would definitely recommend shopping from here

Recommended for:
Value for moneyQuality of WorkProfessionalism
Sana Sodawala
Sana Sodawala
5.0

Reviewed 2 years 1 month ago

Highly recommended brand. Such a lovely experience. Loved the shopping experience. Timely delivery and got exactly what i saw online. Thank you so much Pernia's Pop Up shop. Will recommend my friends and fam. Cheers!!

Recommended for:
Value for moneyOn Time ServiceQuality of Work
KanicaWalia
KanicaWalia
5.0

Reviewed 2 years 1 month ago

Quick service & best quality. Loved everything. I bought suits for myself & my toddler & kurtas for my husband

Monistha neyhaul
Monistha neyhaul
5.0

Reviewed 2 years 1 month ago

I was pleased with the cooperation service. Very fast replied and I am in great hope for my outfit and will definitely buy more once I get my first outfit soon....😊☺️☺️

Recommended for:
On Time ServiceGownsLight Lehengas
Neeta Joshi
Neeta Joshi
5.0

Reviewed 2 years 1 month ago

I got my wedding dress from pernias pop up shop... The staff was very helpful.happy with the service...i will definately be recommending it to my friends.

Recommended for:
On Time ServiceQuality of WorkBridal Lehengas
Niral
Niral
5.0

Reviewed 2 years 1 month ago

Loved the service of Pernia's Pop Up Shop! I Received my Tuxedo Set on time and the cloth fabric is just awesome Will Shop more in the upcoming future from you guys

Recommended for:
Value for moneyOn Time ServiceQuality of Work
Pooja Pise
Pooja Pise
5.0

Reviewed 2 years 1 month ago

I am extremely happy shopping with Pernia's. It is the best platform with huge variety of collection... The outfit is of the best quality and will be buying more from you guys... Also will recommend your website to my family and friends...

Recommended for:
On Time ServiceQuality of WorkBridal Lehengas
Diksha Kishnani
Diksha Kishnani
5.0

Reviewed 2 years 2 months ago

My Behrano outfit was from Pernia’s pop up (Fort, Mumbai). The designer was Rajat and Shraddha Das (Delhi). It was a very nice elegant baby pink sari (pre-stitched). Absolutely loved it. My mehendi outfit was from Richa Jaisinghani (Mumbai). It was a lemon green choli and pants set which I absolutely adored. The pants and the choli were embellished with mirror work and that look was my favourite. My cocktail outfit was a very elegant gown by Mireya Sanya….this gown was the most praised outfit….and it was a total steal. It was so classy and elegant that I just couldn’t take my own eyes off that outfit.

Bhavana Jhawar
Bhavana Jhawar
0.5

Reviewed 2 years 2 months ago

Pernia is a synonym for cheat, trauma, harassment and deceit. Like many other, even we had the worst experience with them. We placed an order with them on Nov 6 and was promised delivery in 15 days. After multiple and rigorous follow ups, we were given a defective item on Dec 7. When we refused to take the item, they gave us two options, to give them another month to make another piece or take store credit. We requested them to give us refund instead to which they lied to us that they don’t have any refund policy. We went back and checked their terms and conditions written at the back of the invoice where it’s clearly written that in case of delay from their side by more than 7 days, the customer is eligible for refund. Multiple unpleasant conversations with multiple people at the store and head office across multiple months and yet they refused to refund the money which was rightfully ours. This place is doing everything possible they could to shut down and they will soon enough. RIP Pernia. Your death is very near.

Aditi Kane
Aditi Kane
0.5

Reviewed 2 years 2 months ago

Horrible attitude from the customer service team. Pls do not purchase from them as any help post purchase is a nightmare. I bought a dress and have been told no return will be possible, although the product was not on sale. The reason they gave me us that I used the promotional gift coupon they had given me on my last purchase. There was no mention of such a policy when I bought the dress. Also very rude and cold attitude once the item is sold. I have been chasing them to receive only a standard please be patient, we will get back to you. Today I finally took to social media. Please do yourself a favour and never order from them again. Connect directly with designers you like .

Ria Lulla
Ria Lulla
0.5

Reviewed 2 years 3 months ago

Pernia’s pop up store (kala ghoda) harassed my mom and I and traumatised us during my wedding week. They placed my customised order with a designer (Jayanti Reddy). Turns out, the measurements that were taken were incorrect. They also promised us that a new piece would be given to us by the designer but none of that sort happened. The outfit did not even go back to the designer and the designer was completely unaware about the situation. Pernia pop up store completely damaged the outfit to an extent where it became completely unwearable. They also made us pay the deposit of a large amount and never informed us about their “non refundable” policy. They kept us in the dark about their policy. They were also completely unreachable and unapproachable and extremely rude with specific mention to the store manager, Athira. Athira was extremely unprofessional, rude, irresponsible and also lied to us. This cause immense pressure and stress especially during a period which is supposed to be fun and memorable. We had asked the store for the designers number and the CEO’s number but obviously we did not receive them. They kept asking us for more time when we had already given them 4 months and tried the outfit 5 times. They were trying to force us to pick up something from the store which we did not like. Pernia’s pop up store cheated us and was a full scam. They were only worried about the deposit and did not care about customer satisfaction. Their customer service is extremely poor. Instead of being responsible, Athira and her colleagues blamed the designer for the damage caused to the outfit when the designer was not even aware about anything happening. They are sadly ruining the reputation of respectable and amazing designers that we have in India. We had the worst experience ever and would not advice it to anyone especially if it’s your wedding. Instead of keeping the customers happy, they made us cry.

Dipali
Dipali
0.5

Reviewed 2 years 4 months ago

I have had the worst experience ever with this company. I ordered multiple outfits for an upcoming wedding and one of the outfits I received did not meet my expectations. Before ordering all of my items, I had confirmed their return policy and they assured me there would be no hassle.I have been trying to return this item for couple months now with no success. I have emailed multiple times and get thrown into loop. I have scheduled multiple calls per their request and they don’t call.? They are quick to take your orders (they almost harass you with multiple messages and emails for ordering) but delayed or no response when you have questions or need to return items.they also are terrible in providing status updates. I have to order few more items but have decided never to order from them again. I can understand delays due to unforeseen circumstances but there is NO EXCUSE FOR POOR CUSTOMER SERVICE!

chitra singh
chitra singh
0.5

Reviewed 2 years 4 months ago

Terrible customer service. Don't order anything here. They just want to take your money and not help the customers.

Annastasia Sukhai
Annastasia Sukhai
0.5

Reviewed 2 years 5 months ago

Just do yourself a favor and dosage yourself the trouble from ordering here!! They are unprofessional and quite deceitful. I have been messaging, pleading for my money back on an item I was assured would be delivered. I cancelled after the run around and have been begging for my money for the bast few weeks. I have never experienced anything like this before!

Tanisha Patel
Tanisha Patel
0.5

Reviewed 2 years 7 months ago

When ordering, I had questions and they would respond right away. I made sure they had all the information correct before placing the order and they assured me it would be done and I would receive the order in 4-6 weeks. They kept messaging me daily to place my order even though I wanted to confirm everything we had discussed. I placed the order in February and started receiving a few items. The first item, I received fine. Every time I checked for update they would say let me check and never reply. I had to keep messaging and keep messaging and then finally get a reply. I also kept confirming that the outfits were being made as I requested (all hooks in the back, no side zippers) Then the trouble started. I received the next outfit in May and the blouse made incorrectly, even though they guaranteed the hooks in the back. It came with a side zipper only on one side. The blouse would not fit. They then began to tell me it was fine and that back hooks were not needed in this style. I was angry, and explained to them how the blouse wouldn’t even come down as there was not enough opening. They asked me to have it tailored near me and let them know cost so they can reimburse me. I made sure they would and they kept confirming. I got the blouse fixed In May, I did not receive the refund. They kept saying it’s been sent to my bank and that it takes a few days. Which was a lie, they never sent it and I paid with PayPal so they didn’t have my bank information. I kept asking for the refund and they kept saying they’d reply in 24 hours. They never would so I kept messaging. In the mean time, I asked they make sure the last two outfit blouses were made as requested. They assured me they would be. I finally received those last two outfits in June (they mentioned they had no workers due to Covid lockdown….I ordered in February, during the height of covid, why take orders if you can’t fulfill them or have workers?!?!). The first one was fine but it still had the side zipper, to which they then added back hooks. The second one they did the same but it was cut in a way that it would not fit. I was angry. I asked for my refund for the alteration and that they fix this issue immediately. After a week or two of constant asking, they agreed to have the blouses picked up and fixed and sent back to me. All by July 16 (which is when I needed them by). It took them over one week to finally get DHL to pick up my blouse. I did not send the two I needed as I knew they would not get them back to me in time. They received the blouse, fixed it and told me they shipped it and I would receive it before July 16. They also finally reimbursed me my cost of alteration on the original blouse. I constantly asked for updates, July 16 came and no blouse. Glad I did not send the other two. Finally I received it on the following Tuesday. Does me no good as the wedding is over, luckily I had an extra outfit. I contacted them and they said you received it and that is all. I had no more responses from them. They are quick to take your money but after that, it’s a lost cause. Would not recommend them to anyone!

PalakGava
PalakGava
0.5

Reviewed 2 years 10 months ago

Terrible experience...please don't waste your money here...rather buy from zara, ajio and tata cliq luxury...u will definitely get better products n services...

Manju Asha
Manju Asha
0.5

Reviewed 2 years 10 months ago

Please stop buying from this shop.I purchased a trouser and short top which was six thousand and they sent me a trouser with long shirt which is not costing more than thousand rupees. Very bad quality and they refused to exchange.

Sneha Bhange
Sneha Bhange
5.0

Reviewed 3 years 3 months ago

I got some of my wedding outfits from here. They have an exquisite and an exceptional collection. Absolutely loved shopping from here for my wedding. Their material is really good and so is their fitting. The staff is really helpful as well. Recommended.

HinalSheth
HinalSheth
0.5

Reviewed 3 years 3 months ago

Most unprofessional site to buy from...once you place the order and they get the money they care two hoots about the customer....you keep.messagin calling emailing they will only answer when they feel like and if they feel like...please be careful if anyone planning to buy #perniaspopupshop They don't care for thier customers.

Najuk Jain
Najuk Jain
0.5

Reviewed 3 years 5 months ago

Hi, Only if i could rate it in negatives. I have been struggling with the horrible customer service being given to me till date. ' I bought an outfit from them in November, specifying i need in Jan for my sister's wedding. They sent it horribly stitched. I especially on their request fly to mumbai for one day to try and get it fixed. They then deliver it to me 20 days after the wedding date for which i had to spend extra and buy another dress. They again delivered such bad fitting, even a college student can do better than that. Not ONE SINGLE ASPECT was done properly. The zip was given to me broken again the 2nd time too. Their Mumbai Juhu branch manager, ROBIN has been so stubborn about the stupid policy and wouldn't nudge even a bit to mend his mistakes. I DO NOT WANT TO WEAR IT NOW. We do not come to such well known brands to experience rubbish service after spending so much money. It was a green jumpsuit- dhvaja outfit

Rishika Mishra
Rishika Mishra
0.5

Reviewed 3 years 5 months ago

Extremely poor service. I requested for exchange of products because wrong sizes were sent which was not catered to. When emails were sent out, wrong product codes were written and it caused too much hassle and confusion. AND THIS WHEN THEY SAID MY REQUEST WAS HANDLED BY THE ESCALATION TEAM LED BY Mr. ASHUTOSH.

Nandini
Nandini
4.5

Reviewed 3 years 10 months ago

This review is more for the Sales Associate than the vendor. We were in Mumbai in Jan of 2020 shopping for the kids' wedding. We met Simran at the Juhu Tara location. She was the most amazing person to work with. Not only did she help with the selection of the bridal lehenga. She also came down to the Kala Ghoda location with the right sized outfit for trials. Simran went above and beyond her role to help us out. I know this posting is late but I still wanted to give her credit for everything she did for us and say a heartfelt Thank you! Thank you Simran - will always remember you. Love the store as well and will hopefully be able to buy stuff going forward. Simran - wishing you the very best in your career!

Archana
Archana
5.0

Reviewed 3 years 11 months ago

I got my mehendi dress from them. I customised my outfits and loved every outfit by them. They were so customer friendly and delivered everything on time. High recommendations for them!

Shwetha Mohan
Shwetha Mohan
4.0

Reviewed 5 years 3 months ago

we got our mehendi outfit from pernias popup shop. lovely place very happy with my that attire. great place