My experience with Ros Story was far from satisfactory. I was particularly let down by them because of their significant reputation that didn't align with my experience. Despite their supposed prestige, they couldn't meet their delivery commitments for the wedding gown, causing unnecessary stress in the lead-up to the big day. Their customer service was frustratingly unresponsive, leaving us in the dark about the status of the order. The gown itself lacked the accurate detailing we had expected, which was disappointing. I would advise caution when considering Ros Story for your wedding attire needs, as their service and attention to detail were lacking in my experience.