Sabyasachi Mukherjee

I got some of my wedding outfits from here and I'm very happy with the shopping I did. They have a beautiful collection to choose from and also their customer service is amazing. They really help you out find the best options for you. Loved the quality of outfits as well. Recommended.

Just 2 weeks back, admist the pandemic, I travelled to Kolkata all the way hoping to have a successful visit to the Sabyasachi store for my wedding lehenga. I booked a personalized bridal appointment but little did I know that the store representatives would be so casual and unpleasant about it. They did not take the appointment seriously at all. Firstly, they showed me 12-15 outfits on display and said "choose your lehenga". I wanted one of the designs they had on their social media but they said it cannot be done. I asked them to show me what can be done because I was leading the appointment due to their inefficiency. They said "you'll find everything on our social media, check there." I was shocked. I said "well yeah that's what I did but you said you've discontinued the style. So it'll be better if you can show me what can be done and what cannot be done". I then asked for designs in a particular shade of blue that Sabyasachi had done before, but they said there are none. I asked if one of the current designs could be made in that color and she laughed and said "Sabyasachi obviously doesn't customize". What's so obvious in that? As a customer, am I not entitled to ask basic questions or ask if they customize. She said "We only customize sizes and fit". At that point of time, I walked out saying "wow that's a first". The next thing she said was "our new collection is coming up next week, you should come back for it." I said "Ma,am, I am from Ahmedabad, I can't travel back on 24th just to see his new collection. It'll be great if you can show me glimpses of it, i still am hopeful." She said "They've uploaded some of it on their social media so you can see there. Otherwise you can also visit Bombay and Delhi if you want." Well yeah I WANT to travel to the moon also, is this a joke? I don't doubt anyone's exclusivity. If Sabyasachi had policies, I respect them. But treating a client with so much disregard or looking down upon them is not fair. Seeing reality shows like Band Baaja Bride, I really thought the store was all about making the appointment the happiest day for the bride and no bride should leave feeling disappointed. Well, I have never been so disheartened in my life. Maybe if they showed some interest in my presence, they would have atleast shower me what's available to order, that's the least they could do. Today, I'm still wondering what could have been possible and what couldn't.

Shopping from here for my wedding was an absolute delight. They have really good collection and they know their customers. The management is really helpful and would suggest you the correct thing. I bought beautiful outfits from here for my wedding functions. The fitting was absolutely great. Highly recommended.

I bought a few of my dresses from here. I cannot begin to describe how wonderful my experience has been - from the personalized service to lovely collections of dresses in all price ranges. The staff were friendly and attentive. They helped me to choose the best outfit for my big day. The quality of dress was also really good. Highly recommended

I got some of my wedding outfits from here. They have a great variety to choose from. The lehengas they have are absolutely beautiful and royal. Their fitting was amazing and I got my outfit right on time. The customer service was really good as well.

Excellent

We booked this venue for my sister-in-law's big day. Everything was well managed. The team worked with us to create something that fit into our budget, giving us multiple options and never pressured into something we felt uncomfortable with. The decoration on my big day was perfect and it looked really beautiful. Food was really delicious. Staff were really polite and attentive to the details. Our guest felt really comfortable and welcomed. I would like to thank them for making it so special. Recommended

I bought a few of my dresses from here. The staff were really gracious, thorough and made me feel comfortable. They helped me to find the perfect dress that I was looking for. They have a really good collection of dresses in all price rage. Highly recommended

I bought a few of my dresses from here. It was an excellent experience. They were wonderful and they went above and beyond to help me find the perfect dress for my big day. They have a good collection of dresses to choose from. I would recommend it to anyone looking for beautiful dresses in all price ranges

When I visited their store, I knew I had to get my wedding outfits from here. They have a great collection to choose from. Their designs are very unique and the way they play with colours is absolutely beautiful. They gave me the outfits right on time and it was just perfect.