The worst customer service ever. I went specially to Delhi to select a lehenga and explain the customisation that I wanted. They charged me 8k for sleeves and another 8k for tassels, which even though is completely reasonable was okay until they didn’t get it right and had to send it back to their factory to get it fixed. I had to delay my flight twice because of their inefficient service. Even after that they had no sense of customer service and kept delaying my delivery from 11am till 7pm on the day when I had to finally collect my blouse and leave. With the kind of prices they charge, service is absolutely rubbish and I would never suggest any bride to add this kind of stress during such an important part of their lives. I would specially like to mention the sales associate, Vanshika from the flagship store for an utter rubbish service. Till the time we made the payment, she was there to assist us and the minute after we made the final payment she was not at all bothered about the fact that they hadn’t delivered my complete set. She kept telling me they’ve booked a wefast to get my blouse delivered and carried this on for a good 1-1.5 hours.