Even before I was engaged , I had selected my wedding photographer . Following shutterdown since a long time I was in awe of their photography and films . I had made one request to my fiancé then ,that please let me chose the photographer for our wedding , to that he agreed . But what did I know , that decision of mine would be so wrong that words are less to describe my emotions . The entire team made so many glitches and mistakes the entire team to which they said was our first time won’t happen again . For me my wedding was the most special moment of my life . The mistakes they made - 1. They did not take video bytes of the grooms parents and even my mother’s . To which they had a reply that they were busy . No bytes from the groom or brides friends either . It’s a photographers/ videographers basic duty to find time in between ceremonies happening . 2.They did not take the dance audio from the wedding planners for final editing of the dance videos . To that they replied like a 3 years old - we forgot 3.They didn’t take the couple photos near the hashtag , saying the couple was busy during the entire cocktail function which was of 8 hours. 4. They had zero coordination with the event management team during the wedding functions , in spite of them being told about them from beginning . 5. It took them 3 years to give the album , 4 years for the raw data and 6 years to the family dance performance videos which still are not properly edited and given. 6. Their entire staff changed over time , they all heard me and told yes they were at fault but nothing can be done. Me as a bride had given them all important and all tiny details they needed to know . It was my special day of my life. I trusted Lakshay Chawla as a big brother , a friend who I believed was perfect at his work But I was all wrong . I ask all brides and grooms not to trust them and do the mistake I made in choosing them as photographer for their special day I ask Lakshay and shutterdown team to reimburse the money my family paid for the service they were supposed to provide but did nothing as expected and as asked them to do .