I regretfully express my desire for Google reviews to have a rating of 0 stars, as that is the appropriate reflection of the quality of service provided by this company. This company proved to be utterly worthless when hired for my special occasion – my engagement on November 18, 2023. Allow me to elaborate on the numerous reasons why they are, without a doubt, the worst company I've ever encountered: 1) They arrived two hours late to the venue on my engagement day. Despite being tardy, they only took single portraits of me. When my fiancé requested solo pictures, they claimed it would be done after the function. Astonishingly, at the end of the event, they insisted on leaving, citing the end of their shift, refusing to capture my fiancé's solo portraits unless we paid extra for extended hours. 2) During the video shoot, they set up a tripod capturing footage from the same angle – a task I could have easily managed myself. Hiring them for such basic work seemed entirely pointless. 3) The photographer and videographer neglected their duties by indulging in meals during the function, missing important moments in the process. 4) Despite paying Rs 60,000 for a gathering of 100 people, I received only 600 photos from the event. This equates to Rs 100 per picture, a price that suggests more pictures should have been taken. 5) The outdoor setup, featuring a swimming pool, was completely ignored, with not a single picture taken. 6) Post-event communication was highly unprofessional. They consistently promised to call back but failed to do so, requiring me to follow up repeatedly. 7) Upon filing a complaint, their proposed solution was to edit the video and teaser with a professional editor. However, the result was far from satisfactory – the teaser was comical, and the 1-hour 20-minute cinematography video included awkward moments of them handling the camera. 8) Remarkably, we received the video teaser and cinematography on February 3, 2024, nearly three months after our engagement. The only redeeming aspect of this company was the album. Unless you want to waste your money, I strongly advise against booking their services. This negative review is an exception for me, as their unprofessionalism and the absence of meaningful memories captured compelled me to share my experience.