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2 months ago

The worst possible experience I could’ve had with a designer. My sisters and I bought 3 outfits from Tarun Tahiliani. After being promised new outfits that would be made to our sizes all three of us were given the store sample pieces which were dirty. The sample pieces being a size M trying to resize to XS. We realised they were store pieces as the garments had the size label still on when we had our first trial and after multiple confrontations with the store manager she revealed to us that we were given the sample pieces which we had tried in the store when we placed the order(which is apparently their store policy). They managed to correctly size the outfits for my sisters but I had 6 trials and still they couldn’t alter the piece to my size. That said I was promised a new piece which would be made to my size. Since the payments were made in advance the store manager and her team stopped answering calls and responding to text messages. I’ve bought multiple outfits from other high end designers but I’ve NEVER faced such issues. If it was possible I would’ve not even given one star rating. Well they also saw to reach out to them via email (care@taruntahiliani.com) to resolve concerns. But they block you so they don't have to deal with you further. Very Unprofessional and Unethical!