Don't have words to explain how terrible my experience was!! Imagine them telling you they lost your wedding video and giving the lamest excuses and reasons for their mistake (first they said the file got deleted unknowingly from hard disc ,then told it was broken)and were not polite enough to admit it as their mistake instead was arguing back when asked for refund. They took it so lightly because they know you cannot move legally as they provide you with no contract/agreement. PLEASE DON'T RUIN your special day by making THE WRONG CHOICE