DO NOT HIRE WHITE FROG PRODUCTIONS IF YOU DO NOT WANT TO RUIN YOUR WEDDING MEMORIES.Let me start from the beginning PAYMENT CONTRACT- Kunal Khanna, the owner, seemed very promising in our first meeting in June where he showed us his best work on his laptop. As for his albums, he said he would send it later that day for review, but that never happened. We agreed to have them on board and as per our payment contract, we paid Rs 50,000 in advance. We were not supposed to make any payment till my engagement function in October, but just a few weeks later in July, he requested for Rs.50,000 more in advance saying that they were “UPGRADING TO NEW EQUIPMENT TO MAKE OUR FUNCTIONS BETTER”. We agreed to pay this, and by this time we had already paid him one lakh rupees within a month out of the one lakh seventy five thousand which was his “Discounted Price” because of the reference. Kunal himself never showed up at any of our three events, and said only his team will shoot all the events. LIGHTS and EQUIPMENT- Right before our night function, we asked him to ensure that his team brought adequate lights and he told us that his team does not carry sunguns and hallogens and the venue is supposed to arrange for it (as also mentioned on his contract that we hadn't paid attention to). So, my engagement and wedding photos were mostly dark, some to extent that people’s faces couldn’t be recognized on the stage. His equipment does not seem to be professional grade as my photos and videos were way below the usual standard that you see in the market. PHOTOS QUALITY-Most of my engagement photographs were dark and he messaged saying that raw photos are edited with strobe light and flash which is optimum for photos as their purpose if never to light up ambience. Also, his team was not around I was getting dressed up for the wedding, therefore, there are only a few average bridal portraits. VIDEOS- After 6 months, the team gave a below-average teaser in spite of suggesting changes four times (version 2 and 3 had NO CHANGES). So even the fourth cut had sudden transitions, poor editing and no storyline. I gave up and stopped expecting anything from them. LACK OF ACCOUNTABILITY AND RESPONSIBILITY OF THE OWNER- Before the wedding, and even after that, we had to call him at least two times before he answered his phone for any issue. Any message to him can only be conveyed through messages as he is hardly available on call. You have to text him on the group to remind him about client value before he can answer your calls/call you back. His messages are defensive and arrogant and he cannot take feedback. Also, you need to keep following up with them for data even though their timelines of videos are 3 months. This was the worst decision of our wedding, his exact words in his message were- “I THINK YOU WERE EXPECTING A CHICKEN BARBEQUE PIZZA FOR THE PRICE OF A MARGARITA PIZZA” and threatened us with legal action. I must say, Kunal is extremely unprofessional, rude, arrogant and incapable of handling feedback for the poor quality work that he sells as “cinematic experience’. Once a big chunk of money is paid, he pays minimal to no attention. I had to HIRE ANOTHER TEAM AFTER THE WEDDING. I had to collect all my raw data from him, and pay another editor, a videographer and an album person to have an album/video. Goes without saying, my album is also ruined because of the bad quality cameras used. Only the remaining 25000 Rs were not paid to him as I never shortlisted my photos for our albums, but my money (One lakh fifty thousand), my time, and my precious moments were all lost. If you don’t want to ruin your mood and happy moments, do not hire them. My wedding was in December 2022, and until June 2023 we hadn't received our videos. I know I am late in posting this feedback because I felt it was no use but as I see people post their happy wedding photos/videos, and I realize I have to warn the others before they hire them. Please do thorough research before you go for them.