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Nikhil Kotak
Nikhil Kotak
1.0

1 month ago

I am surprised to see so many positive reviews as ours was sadly opposite. We worked with White mirage on designing our wedding invites and found the process painful due to poor communication and lack of ownership. We had to chase so many times for updates and were made so many empty promises that work would be completed, yet it never was. We’d sometimes be ignored for days unless we kept chasing or calling for updates. Whilst the invite itself was good, we had to make so many tweaks of simple things the designers should have spotted. When we highlighted our poor experience, there was no apology or acknowledgment of the poor service which was really frustrating and is why we’ve left this negative review.