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Laya
Laya
2.5

2 months ago

Touchwood Bliss offers a picturesque setting amidst scenic mountains and natural beauty, making it an attractive choice for weddings seeking a rustic charm. However, our experience revealed significant drawbacks. If you are planning a wedding here, please visit before booking as the pictures are very misleading, and it is not a luxury property. The venue's upkeep was notably poor, evidenced by leaking showers, stained towels, and broken A/Cs. There was construction on the property that detracted from the natural beauty with orange construction fences, and added dust. Furthermore, to enter venue, you go through a small village and a very bumpy road. Touchwood doesn’t own this land, so I can’t fault them for that. However, it reduces the appeal of the property. The entrance is covered in advertisements of Touchwood’s wedding services, which cemented that the venue does not cater to luxury weddings. The management team at Touchwood Bliss proved to be more of a hindrance than a help. They frequently imposed their own ideas without adequate consultation with the bride and groom, undermining our vision for the wedding. The professionalism of the venue's staff was also lacking. Events frequently ran behind schedule, causing unnecessary stress and confusion. Despite advertising a five-star experience, Touchwood Bliss delivered more of a three-star service, requiring additional spending to achieve the levels the luxury promised in their packages. On a positive note, the food served at our wedding was a highlight. It was well-prepared and received positive feedback from our guests. Additionally, Touchwood Bliss did handle the contracting of vendors effectively. The mosquito fumigation was very effective as no one complained of mosquito bites. In hindsight, without the diligent efforts of our personal wedding planning team, our experience at Touchwood Bliss would likely have been chaotic and disorganized. The venue has potential due to its natural beauty, but significant improvements in management, communication, and maintenance are necessary to fulfill its promises of a truly exceptional wedding experience.